2018 CADILLAC XT5

86 complaints filed with NHTSA.

86
Complaints
4
Crashes
3
Fires
2
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE13
UNKNOWN OR OTHER12
ELECTRICAL SYSTEM11
POWER TRAIN10
STEERING10
SERVICE BRAKES6
VEHICLE SPEED CONTROL3
TIRES2
STRUCTURE:BODY2
VISIBILITY/WIPER2
EXTERIOR LIGHTING2
SUSPENSION2
SEATS2
FUEL/PROPULSION SYSTEM1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1

Recent Complaints

20260123STEERING

To Whom It May Concern,I am writing to formally report a safety concern involving my 2018 Cadillac XT5, VIN [XXX] . Recently, my vehicle displayed a “Steering Assist Reduced” message on the dashboard while driving. This warning significantly increases the physical effort required to steer the vehicle, especially at low speeds, and I believe it presents a genuine safety hazard.Upon taking the vehicle to an authorized Cadillac dealership, I was informed that the vehicle had stored diagnostic t

20260123ENGINE

To Whom It May Concern,I am writing to formally report a safety concern involving my 2018 Cadillac XT5, VIN [XXX] . Recently, my vehicle displayed a “Steering Assist Reduced” message on the dashboard while driving. This warning significantly increases the physical effort required to steer the vehicle, especially at low speeds, and I believe it presents a genuine safety hazard.Upon taking the vehicle to an authorized Cadillac dealership, I was informed that the vehicle had stored diagnostic t

20251209SERVICE BRAKES

Brakes failure. Approaching a busy intersection and facing a red light, I slowed and prepared to stop the vehicle. Nothing happened with regard to braking; instead, the engine seemed to rev up as it continued through the red-lighted intersection with 2 lanes of busy cross traffic from both directions. That there was not a collision is a miracle. I also noticed some flashing displays on the display screen, though hard to take time to read them while avoiding a crash and still trying to stop t

20251029ENGINE

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. While attempting to restart the vehicle, the vehicle required several attempts before restarting. After the vehicle was restarted, the vehicle returned to normal functionality, but the failure became a regular occurrence, prompting the contact to disconti

Mileage: 40,000

20251026POWER TRAIN

While waiting at a light, then the car shut off. Lossing all power. I could not get out of the vehicle, no hazards, no lights, nothing. After several pulls of the door handle I was able to open the door but the hazard light was not able to come one. After 4 attempts to engage break to push start the vehicle on ethe brake locked up and would not disengage. Total screen black out, no power no hazards. After some time, the brake released screen activated and I was able to press the brake and try t

20251026ELECTRICAL SYSTEM

While waiting at a light, then the car shut off. Lossing all power. I could not get out of the vehicle, no hazards, no lights, nothing. After several pulls of the door handle I was able to open the door but the hazard light was not able to come one. After 4 attempts to engage break to push start the vehicle on ethe brake locked up and would not disengage. Total screen black out, no power no hazards. After some time, the brake released screen activated and I was able to press the brake and try t

20251023SEATS

The contact owns a 2018 Cadillac XT5. The contact stated that while stopped at a stop light, the front driver's side seat independently moved forward and backward. The contact stated that the driver's side rearview mirror independently folded inwards. No warning lights were illuminated. The contact stated that the failure was persistent and scary. The contact stated that during the failure, the driver's seat independently moved forward, and the contact was pushed up to the dashboard. The contact

20251008ELECTRICAL SYSTEM

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

20251008STEERING

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

20251008UNKNOWN OR OTHER

Cadillac XT5 had a “steering assist is reduced” message on the driver information center. P0128 Code

20250825STEERING

2018 xt5 code p128 steering assist is reduced drive with care its only has 37.282 miles on it steering got hard to control

20250716STEERING

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

20250716POWER TRAIN

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

20250716UNKNOWN OR OTHER

Message on dashboard "steering assistance reduced drive with caution". Messages appeared April 2025 and July 2025. Previously electric module needed to be replaced. Steering message caused me to be very cautious. Radiator had to be replaced because of leak. Both issues repaired at dealership. Vehicle has less than 40,000 miles.

20250711UNKNOWN OR OTHER

My 2018 Cadillac XT5 has a serious water intrusion issue—water is leaking into the interior cabin through the sunroof or roof seams. This appears to be the result of a known manufacturer defect covered in GM’s Technical Service Bulletin TSB 19-NA-167. The leak has caused significant water accumulation on the floor, raising concerns about mold, electrical failure, and corrosion. I brought the vehicle to a Cadillac dealership, and they confirmed the issue. The total repair estimate is around

20250505ENGINE

Engine thermostat defective, which causes the computer to speed up radiator fans, and causes temperature gauge to read zero. Dealer replaced under warranty at 68,000 miles and same problem reoccurred at 90,000 miles. Common problem on Cadillac XT5’s (all years)

20250505ELECTRICAL SYSTEM

Engine thermostat defective, which causes the computer to speed up radiator fans, and causes temperature gauge to read zero. Dealer replaced under warranty at 68,000 miles and same problem reoccurred at 90,000 miles. Common problem on Cadillac XT5’s (all years)

20250325ENGINE

The contact owns a 2018 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

Mileage: 86,000

20250210SUSPENSION

Rear toe arms are malfunctioning barely drive vehicle on 54342 mileage on vehicle. Having to do with steering jeopardize Leicester on my and my family. VMy vehicle has been inspected. This issue has been inspected by Cadillac mechanics and indicated needs immediate attention. No indicator lights were illuminated to inform me of danger. I am impalled about this situation and I shouldn’t be charged for this mechanical default.

20241025ENGINE

I received a Steering Assist is Reduced message and the cooling fan ramped up to full speed. In contacting Cadillac, it seems that it is a below temperature error for the thermostat. Unsure what the thermostat has to do with steering. Also in researching this, this is a wide spread issue and needs to be a recall. My XT5 has 48000 miles on it and the powertrain warranty expired 3 months ago. I believe this should be a recall and should be repaired by the manufacture as it could cause a safet