CADILLAC XT4 · model year

2023 CADILLAC XT4

14 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023CADILLACXT4 carries 14 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with 4/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 XT4 is power train with 3 filings, followed by forward collision avoidance: automatic emergency braking (3) and fuel/propulsion system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 10 investigation files overlapping the 2023 XT4, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

14
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

14 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: 4/5 · Side: Not Rated/5 · Rollover: 4/5

Complaints by Component

ComponentCount
POWER TRAIN3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING3
FUEL/PROPULSION SYSTEM2
UNKNOWN OR OTHER1
ENGINE1
VEHICLE SPEED CONTROL1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
SERVICE BRAKES1
ELECTRICAL SYSTEM1

Recent Complaints

20250823ELECTRICAL SYSTEM

Turn signal canceler not working after making a left hand turn

20250718FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Auto Emergency Braking {AEB} applies itself without any operator input and without cause for the brakes to engage, it can happen at any time at any speed without warning and throws everyone and everything in the vehicle abruptly forward as if you were in a crash, this is a very problematic issue that can make the vehicle at slow speeds to be rear ended because of the abrupt stop and also to be out of control at high speeds and causing severe injuries or death !!!! I am not the only person that has had this issue !!!!

20250718SERVICE BRAKES

Auto Emergency Braking {AEB} applies itself without any operator input and without cause for the brakes to engage, it can happen at any time at any speed without warning and throws everyone and everything in the vehicle abruptly forward as if you were in a crash, this is a very problematic issue that can make the vehicle at slow speeds to be rear ended because of the abrupt stop and also to be out of control at high speeds and causing severe injuries or death !!!! I am not the only person that has had this issue !!!!

20250531POWER TRAIN

Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" is false.

20250531FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" is false.

20250531BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" is false.

20250320FUEL/PROPULSION SYSTEM

My 2023 XT4 had a fuel module failure. I was driving along a busy highway at 50 MPH when i lost complete power. Now i see on the Cadillac forum, many people are having problems with the Cadillac XT4. According to the towing company it happens all the times. I also read on the forum other people were told this too by towing companies. This is Dangerous and you could be left in the middle of a intersection and be T-boned. Shame on Cadillac for not caring. We have another XT4 in the household and now are afraid to drive. My car is currently being repaired. so at this time i do not have a repair invoice. Its still at Sheehan Cadillac Pompano Beach fla.

20250304FUEL/PROPULSION SYSTEM

I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street

20250304POWER TRAIN

I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street

20250304VEHICLE SPEED CONTROL

I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street

20240909ENGINE

Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.

20231129FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

Mileage: 3,000

20230712UNKNOWN OR OTHER

Rear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.

20230323POWER TRAIN

The vehicle's transmission does not shift smoothly in the lower gears (1-3) when decelerating. It feels like a clutch is popping and the vehicle 'jerks' when this occurs. This began to occur immediately after purchase and continues to do so today. The vehicle was returned twice to the dealer for warranty service and they stated it was operating as designed. The vehicle currently has less than 5,000 miles.

Compare 2023CADILLACXT4 to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 CADILLAC XT4 have?
The 2023 CADILLAC XT4 has 14 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2023 CADILLAC XT4?
The 2023 CADILLAC XT4 received an overall NHTSA safety rating of Not Rated/5, front crash rating of 4/5, side crash rating of Not Rated/5, and rollover rating of 4/5.
What are the most common problems with the 2023 CADILLAC XT4?
The most-complained component for the 2023 CADILLAC XT4 is POWER TRAIN with 3 complaints. Other frequently reported areas include FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING and FUEL/PROPULSION SYSTEM.
Is the 2023 CADILLAC XT4 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 CADILLAC XT4 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.