CADILLAC SRX · model year

2010 CADILLAC SRX

629 NHTSA complaints, 33 crash reports, and 6 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2010CADILLACSRX carries 629 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 33 crashes, 7 fires, 29 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 SRX is exterior lighting with 214 filings, followed by electrical system (65) and engine (51). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 10 investigation files overlapping the 2010 SRX, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

629
Complaints
33
Crashes
7
Fires
29
Injuries
0
Deaths

Total Complaints

629 filings

Crashes Reported

33 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
EXTERIOR LIGHTING214
ELECTRICAL SYSTEM65
ENGINE51
SUSPENSION44
POWER TRAIN40
UNKNOWN OR OTHER28
SERVICE BRAKES20
STEERING16
AIR BAGS14
ELECTRONIC STABILITY CONTROL (ESC)14
STRUCTURE:BODY12
EXTERIOR LIGHTING:HEADLIGHTS12
VEHICLE SPEED CONTROL9
VISIBILITY/WIPER9
ENGINE AND ENGINE COOLING6

Recalls (6)

10V45000030/09/2010

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX VEHICLES EQUIPPED WITH 2.8L GAS ENGINES (LAU) OR 3.0L GAS ENGINES (LF1). SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH PROCESSING OF THE CRIMP DURING MANUFACTURE OF THE POWER STEERING PRESSURE LINE MAY HAVE DAMAGED THE LINE. IF THE

10V22300025/05/2010

ENGINE AND ENGINE COOLING

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX EQUIPPED WITH A 2.8L V6 ENGINE. IF LOW OCTANE (REGULAR) FUEL IS USED IN THE VEHICLE INSTEAD OF THE REQUIRED HIGH OCTANE (PREMIUM) FUEL AS STATED IN THE OWNER MANUAL AND ON THE FUEL FILLER DOOR, THE COMBINATION OF REGULAR FUEL USAGE AN

21V47300024/06/2021

SUSPENSION:REAR

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

14V44700023/07/2014

SEATS:FRONT ASSEMBLY:POWER ADJUST

General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt t

11V59500020/12/2011

POWER TRAIN:AUTOMATIC TRANSMISSION

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THESE VEHICLES MAY HAVE A TRANSMISSION

14V57100019/09/2014

SUSPENSION:REAR

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster

Recent Complaints

20251003SERVICE BRAKES

* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - X. Due to the download restrictions, I was unable to submit. * The problems were also noticed by another service center wile putting tires on. * Warning Lights are consistently on: ABS, Engine, Stabilitrac. I can't remember the exact initial date, I know it's been years. I have called this to the attention to the service manager every time the car has been repaired. I have always taken it to the same Cadillac dealership and it's been the same service manager. I am sure, through all of the service records, the initial date can be found. It's been always overlooked. I paid cash for it at another non-Cadillac dealership in 12/2017. I am tired of being taken advantage of. Please help? Your

20251003STEERING

* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - X. Due to the download restrictions, I was unable to submit. * The problems were also noticed by another service center wile putting tires on. * Warning Lights are consistently on: ABS, Engine, Stabilitrac. I can't remember the exact initial date, I know it's been years. I have called this to the attention to the service manager every time the car has been repaired. I have always taken it to the same Cadillac dealership and it's been the same service manager. I am sure, through all of the service records, the initial date can be found. It's been always overlooked. I paid cash for it at another non-Cadillac dealership in 12/2017. I am tired of being taken advantage of. Please help? Your

20251003SUSPENSION

* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI - X. Due to the download restrictions, I was unable to submit. * The problems were also noticed by another service center wile putting tires on. * Warning Lights are consistently on: ABS, Engine, Stabilitrac. I can't remember the exact initial date, I know it's been years. I have called this to the attention to the service manager every time the car has been repaired. I have always taken it to the same Cadillac dealership and it's been the same service manager. I am sure, through all of the service records, the initial date can be found. It's been always overlooked. I paid cash for it at another non-Cadillac dealership in 12/2017. I am tired of being taken advantage of. Please help? Your

20251003SERVICE BRAKES

Addendum to Complaint Number 11691294.

20251003ENGINE

Addendum to Complaint Number 11691294.

20251003STEERING

Addendum to Complaint Number 11691294.

20250603FireENGINE

The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40 MPH, there was smoke coming from the hood of the vehicle, and the vehicle became difficult to maneuver. The contact exited the vehicle and discovered that the engine compartment was on fire. No warning lights were illuminated prior to the fire. The vehicle was occupied during the fire; however, no injuries were sustained, and medical attention was not necessary. The contact stated that a Police and Fire Department report was filed. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 211,000.

Mileage: 211,000

20250304POWER TRAIN

Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and then shift to drive or if i turn off the vehicle and re-start. I have been back and forth going to my mechanic( s). I was told possible TCM issues but no definite diagnosis. I have been reading a lot of 2010 SRX owners on Cadillac forums with exact similar issues and decided on making this official to report to NHTSA hoping it would open an investigation and figure out the defect on this type vehicle. My vehicle issue or problem started to become symptomatic around year 2021 and my SRX has around 63,000 miles on it. I keep up with the regular scheduled maintenance and upkeep, The SRX looks like new and would like to keep it longer as the rest of the vehicle is kept it's appearance and othe

20250304UNKNOWN OR OTHER

Problem: My 2010 Cadillac SRX with 87,000 miles been having issues with downshifting , my vehicle would not shift to second or higher gear while driving and makes it very unsafe on the road. When this occurs I would try to pull over safely to park. My SRX would be drivable if shifted to park and then shift to drive or if i turn off the vehicle and re-start. I have been back and forth going to my mechanic( s). I was told possible TCM issues but no definite diagnosis. I have been reading a lot of 2010 SRX owners on Cadillac forums with exact similar issues and decided on making this official to report to NHTSA hoping it would open an investigation and figure out the defect on this type vehicle. My vehicle issue or problem started to become symptomatic around year 2021 and my SRX has around 63,000 miles on it. I keep up with the regular scheduled maintenance and upkeep, The SRX looks like new and would like to keep it longer as the rest of the vehicle is kept it's appearance and othe

20241122EXTERIOR LIGHTING

Head Light Assembly - The dim lights are life threating. This is a know defect, and should have been part of a recall. A class action lawsuit was filed. GM loss, and replaced the head light assembly for the minimum amount of time ending in 2019. My car has 89,000 the dim lights have probably never been good. This should have been a total recall, instead, GM quit paying for headlight replacement in 2019. If you call GM/Cadillac 800-333-4223 they will tell you they quit because that was part of the settlement. Every head light assembly should have been replace, a total recall.

20241023VEHICLE SPEED CONTROL

The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.

20241023POWER TRAIN

The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.

20241023SUSPENSION

The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding sound coming from the front of the vehicle. Additionally, while driving at an undisclosed speed, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was unknown.

20240729ELECTRICAL SYSTEM

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

20240729ENGINE

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

20240729UNKNOWN OR OTHER

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

20240708UNKNOWN OR OTHER

The manufacturer is procrastinate to fix this life threatening dangerous recall and has been giving me an endless appointments to fix it and each time after I wait for the appointment they call to reschedule. The next statement is the recall details as per NHTSA website: Manufacturer Recall NumberN212340980 NHTSA Recall Number21V473 Recall StatusRecall Incomplete Summary General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2010 to 2016 model year Cadillac SRX and 2011 to 2012 Saab 9-4x vehicles. These vehicles may have received improper service requiring adjustment of a rear suspension toe link. In rare cases, dealers or independent repair shops may not have followed GM’s published procedures for torquing the jam nut in the toe link adjusters to the proper specification. A loose toe link can cause the vehicle to sway or wander at highway speeds or allow water or other corrosive elements to enter the threads within the adjuster. If a toe

20240606ENGINE

Engine locked up. Checked by 2 separate mechanic shops.

20240402EXTERIOR LIGHTING

I recently notice that I had very little light on the low beam of my headlights. Cannot see the road unless on high beam. Dealership said it is a problem that they have had with the SRX and have replaced so many 'headlight assembly's' that they now carry them in stock. Since you can't drive with the high beams on in traffic I feel this is a failure of the model and can only be fixed by replacement...quote of $1750.00.

20240316AIR BAGS

Passenger seat airbag light stays on all the time. Part to replace is no longer avaliable according to local Cadillac dealer.

Compare 2010CADILLACSRX to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2010 CADILLAC SRX have?
The 2010 CADILLAC SRX has 629 NHTSA complaints, 33 crashes, 7 fires, 29 injuries, and 0 deaths reported.
Are there any recalls for the 2010 CADILLAC SRX?
Yes, the 2010 CADILLAC SRX has 6 recall(s). The most common affected component is STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2010 CADILLAC SRX?
The most-complained component for the 2010 CADILLAC SRX is EXTERIOR LIGHTING with 214 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and ENGINE.
Is the 2010 CADILLAC SRX safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.