Total Complaints
12 filings
CADILLAC SEVILLE · model year
2004 CADILLAC SEVILLE
12 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004CADILLACSEVILLE carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 SEVILLE is steering with 5 filings, followed by exterior lighting:headlights (1) and seats:front assembly:power adjust (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 10 investigation files overlapping the 2004 SEVILLE, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
12
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| STEERING | 5 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| SEATS:FRONT ASSEMBLY:POWER ADJUST | 1 |
| SUSPENSION | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 1 |
| SERVICE BRAKES | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ELECTRICAL SYSTEM | 1 |
Recent Complaints
20160120STEERING
2004 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN LOSS OF POWER STEERING WHEN DRIVING IN WET WEATHER. *SMD
20141117ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
Mileage: 129,000
20130926STEERING
THE TEXTING AND DRIVING,NEEDS TO STOP *JS
20121216STEERING
MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY. *TR
Mileage: 88,000
20121216SERVICE BRAKES
MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY. *TR
Mileage: 88,000
20121216ELECTRONIC STABILITY CONTROL (ESC)
MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY. *TR
Mileage: 88,000
20100702STEERING
MY 2004 CADILLAC SEVILLE LOSES ALL POWER STEERING WHEN DRIVING IN ANY WET CONDITIONS! BUT FOR THE GRACE OF GOD, I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I'VE BEEN TOLD THAT THIS MAKE AND MODEL HAS NO SPLASH GUARD. TOO BAD I WASN'T INFORMED OF THIS PRIOR TO PURCHASING. ANYONE ELSE HAD THIS PROBLEM? COMMENTS AND SOLUTIONS ARE WELCOMED. GM NOR THE CADILLAC DEALER HAVE BEEN ANY HELP. MY FAMILY HAS MY BLESSINGS TO SUE IF & WHEN I DIE FROM IT! :( [XXX] IN FLORIDA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mileage: 12,500
20070913ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2004 CADILLAC SEVILLE SLS LOSS OF POWER STEERING DUE TO SERPENTINE BELT. CUSTOMER STATES THAT THE LOSS OF POWER STEERING OCCURS WHEN THE SERPENTINE BELT GETS WET. *KB THE CONSUMER STATED THE BELT HAS BEEN REPLACED SEVERAL TIMES. *JB
Mileage: 35,000
20060828STEERING
2004 CADILLAC SEVILLE STEERING COLUMN HAS SLACK AND STEERING IS NOT ALIGNED. *KB THE DEALER REPLACED THE STEERING GEAR, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED HE LOST CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS, BECAUSE THE VEHICLE WOULD WANDER. *JB
Mileage: 13,693
20060828SUSPENSION
2004 CADILLAC SEVILLE STEERING COLUMN HAS SLACK AND STEERING IS NOT ALIGNED. *KB THE DEALER REPLACED THE STEERING GEAR, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED HE LOST CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS, BECAUSE THE VEHICLE WOULD WANDER. *JB
Mileage: 13,693
20050818SEATS:FRONT ASSEMBLY:POWER ADJUST
THE DRIVER SEAT MOVES BACK AND FORTH ANYWAY FROM A QUARTER OF AN INCH TO AN INCH. I AM TOLD BY THE SERVING DEALER AND CADILLAC CUSTOMER SERVICE REPRESENTATIVE THAT THIS IS A NORMAL CHARACTERISTIC FOR 2004 CADILLAC SEVILLE. WITH ENOUGH MOVING BACK AND FORTH THE SEAT LATCHES HAVE THE POTENTIAL FOR BREAKAGE. *NM
Mileage: 28,000
20040927EXTERIOR LIGHTING:HEADLIGHTS
THE BLUE HEADLIGHTS ON SOME MODELS OF CARS ARE HAZARDOUS, CAUSING TOO MUCH BRIGHT GLARE AT NIGHT. *AK
Compare 2004CADILLACSEVILLE to Similar Vehicles
NHTSA Investigations 1 Open
PE24011Preliminary EvaluationOpen
Electronic Brake Module Component Failure
PE22006Preliminary EvaluationClosed
Rear-View Camera Failure
PE19001Preliminary EvaluationClosed
Roof Skin Separation While Driving
EQ11001EQClosed
IEE Passenger Sensing System Mats
EA07017Engineering AnalysisClosed
REAR DRIVETRAIN COMPONENT FAILURE
Frequently Asked Questions
How many complaints does the 2004 CADILLAC SEVILLE have?▼
The 2004 CADILLAC SEVILLE has 12 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2004 CADILLAC SEVILLE?▼
The most-complained component for the 2004 CADILLAC SEVILLE is STEERING with 5 complaints. Other frequently reported areas include EXTERIOR LIGHTING:HEADLIGHTS and SEATS:FRONT ASSEMBLY:POWER ADJUST.
Is the 2004 CADILLAC SEVILLE safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.