Total Complaints
174 filings
CADILLAC LYRIQ · model year
174 NHTSA complaints, 28 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024CADILLACLYRIQ carries 174 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 28 crashes, 3 fires, 8 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 LYRIQ is electrical system with 29 filings, followed by forward collision avoidance: automatic emergency braking (22) and service brakes (20). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 10 investigation files overlapping the 2024 LYRIQ, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
174 filings
Crashes Reported
28 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 29 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 22 |
| SERVICE BRAKES | 20 |
| EXTERIOR LIGHTING | 19 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 15 |
| UNKNOWN OR OTHER | 12 |
| BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING | 9 |
| VEHICLE SPEED CONTROL | 7 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 5 |
| BACK OVER PREVENTION: WARNINGS | 4 |
| POWER TRAIN | 4 |
| ENGINE | 3 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 3 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
SEAT BELTS:REAR/OTHER:ANCHORAGE
General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.
BACK OVER PREVENTION:SOFTWARE
General Motors, LLC (GM) is recalling certain 2024 Lyriq vehicles. The rearview camera screen may turn gray with no camera image.
SUSPENSION:FRONT:STABILIZER BAR
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehi
ELECTRICAL SYSTEM:WIRING
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of driv
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
I was traveling on the freeway at approximately 70 mph, at about 5:15 pm. I was not using cruise control. There was no one in front of me for maybe a quarter mile. Suddenly and without warning, the car slammed on the brakes. A yellow alert came up on the dash telling me the Forward Collision system had been activated. The red warning lights at the front of the dashboard (the heads-up display) also flashed. The road was dry, I was on an entirely straight section of road, and there were no shadows. Besides scaring me half to death, if someone had been immediately behind me, they could easily have slammed into me. The car has not been inspected by the dealer, etc. I believe OnStar should have a record of it happening, but I have not contacted them.
After a manufacturer-initiated software/system update was performed on my 2024 Cadillac Lyriq approximately two weeks ago, the vehicle stopped charging and stopped generating heat. I brought the vehicle to Cadillac Norwood MA for diagnosis. The dealership informed me that a replacement part is needed, but the part does not currently exist and must be manufactured by General Motors. They could not provide any timeline for when the part would be available or when the vehicle would be repaired. The vehicle is being held at the dealership indefinitely. I have opened a case with Cadillac's EV Concierge and filed a formal complaint with them, but have not received a resolution or timeline. This vehicle is used professionally as a chauffeur vehicle and the inability to charge or heat the vehicle renders it completely inoperable and unsafe, particularly in Massachusetts winter conditions. A vehicle losing all charging capability and cabin heating after a software update represents a serious sa
On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, Driver Applied Brake Pedal Pressure reached 10,935 kPa, representing a near-maximum emergency braking effort. Inadequate Response: Despite this peak pressure, the Vehicle Indicated Speed decreased only from 24 MPH to 22 MPH in the final 0.5-second interval. Data Discrepancy: The vehicle decelerated by 12 MPH (from 36 to 24 MPH) between -1.0s and -0.5s under lower pressure (7,695 kPa). However, when brake pressure was increased to its peak at -0.5s, deceleration effectively stalled. Electronic Anomaly: The Traction Control System (TCS) was reported as "Active" throughout the braking event, in
On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, Driver Applied Brake Pedal Pressure reached 10,935 kPa, representing a near-maximum emergency braking effort. Inadequate Response: Despite this peak pressure, the Vehicle Indicated Speed decreased only from 24 MPH to 22 MPH in the final 0.5-second interval. Data Discrepancy: The vehicle decelerated by 12 MPH (from 36 to 24 MPH) between -1.0s and -0.5s under lower pressure (7,695 kPa). However, when brake pressure was increased to its peak at -0.5s, deceleration effectively stalled. Electronic Anomaly: The Traction Control System (TCS) was reported as "Active" throughout the braking event, in
On November 26, 2025, while traveling in stop-and-go freeway traffic, I experienced a severe braking failure that led to a rear-end collision. Despite applying maximum force to the brake pedal, the vehicle did not decelerate as expected. Objective technical evidence from the Bosch CDR report (Case #1105768) confirms a critical system failure: Extreme Driver Input: At -0.5 seconds before impact, Driver Applied Brake Pedal Pressure reached 10,935 kPa, representing a near-maximum emergency braking effort. Inadequate Response: Despite this peak pressure, the Vehicle Indicated Speed decreased only from 24 MPH to 22 MPH in the final 0.5-second interval. Data Discrepancy: The vehicle decelerated by 12 MPH (from 36 to 24 MPH) between -1.0s and -0.5s under lower pressure (7,695 kPa). However, when brake pressure was increased to its peak at -0.5s, deceleration effectively stalled. Electronic Anomaly: The Traction Control System (TCS) was reported as "Active" throughout the braking event, in
My 2024 Cadillac EV is only 9900 miles. I was driving the car on Sunday Jan 11, 2026 with my family when we noticed smoke filled inside the cabin. My 3 children (a [XXX] , a [XXX] old, and a new-born who is [XXX] old) were in the car; they inhaled the smoke. We evacuated the car and called onstar for assistance - who towed the car. The smoke originated from the tailgate of the car. Alarmingly, just 3 days before this incident (Jan 8, 2026), I took the car to the local Cadillac dealership to complain about water intrusion in the left taillight that is in the liftgate. The service advisor created a repair order and sent me back saying it would take 10 days to arrive. Upon my specific inquiry, the advisor stated the car was safe to drive and assured me that I would not get a ticket. Since the event (5 days later) it was confirmed by the service advisor that the same water intrusion event lead to the electrical fire that burned a connector, a module, and multiple wiring components caus
My 2024 Cadillac EV is only 9900 miles. I was driving the car on Sunday Jan 11, 2026 with my family when we noticed smoke filled inside the cabin. My 3 children (a [XXX] , a [XXX] old, and a new-born who is [XXX] old) were in the car; they inhaled the smoke. We evacuated the car and called onstar for assistance - who towed the car. The smoke originated from the tailgate of the car. Alarmingly, just 3 days before this incident (Jan 8, 2026), I took the car to the local Cadillac dealership to complain about water intrusion in the left taillight that is in the liftgate. The service advisor created a repair order and sent me back saying it would take 10 days to arrive. Upon my specific inquiry, the advisor stated the car was safe to drive and assured me that I would not get a ticket. Since the event (5 days later) it was confirmed by the service advisor that the same water intrusion event lead to the electrical fire that burned a connector, a module, and multiple wiring components caus
I am submitting this follow-up to document new information and continuing concerns regarding my 2024 Cadillac Lyriq EV, which experienced sudden unintended acceleration during a parking maneuver. GM and its claims administrator (ESIS) have now completed their review and issued a denial letter on October 31 2025, stating âno defects were found.â However, the denial included no supporting technical findings, analysis, or data explaining how that conclusion was reached. Despite multiple written requests, GM has not provided the following key event-data modules: â Brake System Control Module (EBCM/iBooster) export (brake pressure, pedal position, brake override flags) â Propulsion/Drive Control Module data (torque request vs actual torque and accelerator input) â Front Camera Module metadata (timestamps and event record IDs) Additionally, several data discrepancies remain unresolved â including mismatched timestamps between the ASCM and FCM reports and camera images that do n
I am submitting this follow-up to document new information and continuing concerns regarding my 2024 Cadillac Lyriq EV, which experienced sudden unintended acceleration during a parking maneuver. GM and its claims administrator (ESIS) have now completed their review and issued a denial letter on October 31 2025, stating âno defects were found.â However, the denial included no supporting technical findings, analysis, or data explaining how that conclusion was reached. Despite multiple written requests, GM has not provided the following key event-data modules: â Brake System Control Module (EBCM/iBooster) export (brake pressure, pedal position, brake override flags) â Propulsion/Drive Control Module data (torque request vs actual torque and accelerator input) â Front Camera Module metadata (timestamps and event record IDs) Additionally, several data discrepancies remain unresolved â including mismatched timestamps between the ASCM and FCM reports and camera images that do n
I am submitting this follow-up to document new information and continuing concerns regarding my 2024 Cadillac Lyriq EV, which experienced sudden unintended acceleration during a parking maneuver. GM and its claims administrator (ESIS) have now completed their review and issued a denial letter on October 31 2025, stating âno defects were found.â However, the denial included no supporting technical findings, analysis, or data explaining how that conclusion was reached. Despite multiple written requests, GM has not provided the following key event-data modules: â Brake System Control Module (EBCM/iBooster) export (brake pressure, pedal position, brake override flags) â Propulsion/Drive Control Module data (torque request vs actual torque and accelerator input) â Front Camera Module metadata (timestamps and event record IDs) Additionally, several data discrepancies remain unresolved â including mismatched timestamps between the ASCM and FCM reports and camera images that do n
THIS IS AN ISSUE THAT HAS BEEN UNDER RECALL SINCE JUNE 2025. WE HAVE HAD THE DEALER DO THE RECALL, HAD OVER THE AIR UPDATES AND IT STILL CAUSES ALL THE ADVANCED DRIVER ASSISTANCE SYSTEM SCREEN TO GO BLACK AND DISABLES THEM. DEALER MSYATES ALL RECALLS HAVE BEEN COMPLETED.
THIS IS AN ISSUE THAT HAS BEEN UNDER RECALL SINCE JUNE 2025. WE HAVE HAD THE DEALER DO THE RECALL, HAD OVER THE AIR UPDATES AND IT STILL CAUSES ALL THE ADVANCED DRIVER ASSISTANCE SYSTEM SCREEN TO GO BLACK AND DISABLES THEM. DEALER MSYATES ALL RECALLS HAVE BEEN COMPLETED.
THIS IS AN ISSUE THAT HAS BEEN UNDER RECALL SINCE JUNE 2025. WE HAVE HAD THE DEALER DO THE RECALL, HAD OVER THE AIR UPDATES AND IT STILL CAUSES ALL THE ADVANCED DRIVER ASSISTANCE SYSTEM SCREEN TO GO BLACK AND DISABLES THEM. DEALER MSYATES ALL RECALLS HAVE BEEN COMPLETED.
On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.
On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.
On September 9, 2025, while slowly turning into a parking space at approximately 7 mph, the vehicle suddenly experienced unintended acceleration. There were no warnings, alerts, or Safety Alert Seat vibrations prior to the surge. The vehicle rapidly accelerated forward, struck a parked car, went over a curb, hit a tree, and finally came to rest after colliding with the side of a building. GM has since taken possession of the vehicle for forensic analysis.
on Sept 23, 2025, I was rear ended by a driver going between 50-60 mph. I am concerned that some safety features were potentially not working at the time of the incident. I will detail the information below: Background / Original Service Issue: When I initially brought my vehicle to Titus-Will Chevrolet GMC Cadillac for service, I observed that multiple critical safety systems were nonfunctional, including, but not limited to: Forward collision alert sensor All cameras (rear, front, top down) Blind zone steering assist Lane departure warning and other associated warning sensors The dealership kept my car for two days and then informed me that a "module" needed to be ordered for repair, but stated that the vehicle was considered âdrivableâ and would call me when the part came in. I noticed some of the safety features had resumed working, however some were still non-functional. At no point was I told there were any potential safety risks, nor which safety systems were still
on Sept 23, 2025, I was rear ended by a driver going between 50-60 mph. I am concerned that some safety features were potentially not working at the time of the incident. I will detail the information below: Background / Original Service Issue: When I initially brought my vehicle to Titus-Will Chevrolet GMC Cadillac for service, I observed that multiple critical safety systems were nonfunctional, including, but not limited to: Forward collision alert sensor All cameras (rear, front, top down) Blind zone steering assist Lane departure warning and other associated warning sensors The dealership kept my car for two days and then informed me that a "module" needed to be ordered for repair, but stated that the vehicle was considered âdrivableâ and would call me when the part came in. I noticed some of the safety features had resumed working, however some were still non-functional. At no point was I told there were any potential safety risks, nor which safety systems were still
Electronic Brake Module Component Failure
Rear-View Camera Failure
Roof Skin Separation While Driving
IEE Passenger Sensing System Mats
REAR DRIVETRAIN COMPONENT FAILURE
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.