Total Complaints
23 filings
CADILLAC ESCALADE ESV · model year
23 NHTSA complaints, 1 crash report, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2024CADILLACESCALADE ESV carries 23 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 ESCALADE ESV is engine with 10 filings, followed by service brakes (3) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 10 investigation files overlapping the 2024 ESCALADE ESV, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
23 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 10 |
| SERVICE BRAKES | 3 |
| POWER TRAIN | 2 |
| ENGINE AND ENGINE COOLING | 2 |
| WHEELS | 2 |
| ELECTRICAL SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing d
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake
There was a vibration in the rear then the wheel flew across the 4 lane hwy. Wheel completely detached from the SUV.
Lifter failure. Camshaft damage and failure. Those were replaced. Within two weeks later: Complete engine failure. Seized while driving on interstate in traffic. Was stranded on Interstate near DFW airport. Required complete engine replacement. There was no warning before it seized.
I was driving on the highway with the cruise control set at 70 mph. I heard a loud knocking/grinding noise that sounded like an old 1970s car with a blown engine. Turns out it was my Cadillac Escalade. I pulled off the highway and the grinding noise was very pronounced and worsened if you pushed the gas. I was 1 mile away from a Cadillac dealer (by God's good grace!) and managed to drive there. I have been told it is a catastrophic engine failure and the car has been in the shop 40 days waiting for an engine. GM/Cadillac cannot give me any estimate of when an engine will be available.
**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.
**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.
The vehicle suddenly broke down on the road putting my life at risk, resulting into having it towed. Since then the engine light keeps coming on consistently after repairs. It has been consistent visit to the shop without a permanent solution. It has been in the shop for a month and is still in the shop. Theyâve been unable to find the problem until they informed me a new engine will be needed. Iâve attached invoices for consistent visit to the shop for the same problem involving the engine and the engine light always on. I have more documents available but Iâm unable to upload due to the size but can be presented on request.
On August 5, while driving on I-79 at 78 mph, our Escalade suddenly and completely shut off. The entire system failed â no power, no control â while our three children were in the car. This is the second GM vehicle weâve owned to do this. Our previous Yukon Denali also shut off twice at highway speeds before we got rid of it out of fear for our safety. We reached out about the Escalade recall and were assured two months ago that our vehicle was not affected. Clearly, that assurance was wrong â and weâre now reliving the exact same terrifying situation with yet another GM vehicle. My kids are traumatized and refuse to get back in the car. Frankly, I donât blame them.
On August 5, while driving on I-79 at 78 mph, our Escalade suddenly and completely shut off. The entire system failed â no power, no control â while our three children were in the car. This is the second GM vehicle weâve owned to do this. Our previous Yukon Denali also shut off twice at highway speeds before we got rid of it out of fear for our safety. We reached out about the Escalade recall and were assured two months ago that our vehicle was not affected. Clearly, that assurance was wrong â and weâre now reliving the exact same terrifying situation with yet another GM vehicle. My kids are traumatized and refuse to get back in the car. Frankly, I donât blame them.
Got warning message on dashboard âBrake System Failureâ. Brought car to Dealer and they replaced defective master brake cylinder.
The contact owns a 2024 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Dear NHTSA, My name is [XXX] , and I am the owner of a 2024 Cadillac Escalade ESV, VIN [XXX] . I am submitting this complaint because Cadillac and their dealership have failed to address serious safety recalls on my vehicle, despite repeated attempts on my part to get them resolved. ⸻ â ï¸ Recalls Involved: 1.NHTSA Recall 25V274000 / GM N252494000 â Engine defect that may cause engine failure or power loss, leading to potential crashes. 2.NHTSA Recall 24V674000 / GM N242447990 â Brake fluid warning light software may fail, increasing the risk of brake issues. ⸻ â Why This Is Critical: I operate a professional black car service, transporting VIP clients and executives. These unresolved safety recalls put my customers, myself, and others at risk. Despite contacting the Cadillac dealership multiple times, they have refused to take action or provide a timeline for the necessary repairs. I believe this is a serious failure in protecting driver and passenger safety. ⸻
Dear NHTSA, My name is [XXX] , and I am the owner of a 2024 Cadillac Escalade ESV, VIN [XXX] . I am submitting this complaint because Cadillac and their dealership have failed to address serious safety recalls on my vehicle, despite repeated attempts on my part to get them resolved. ⸻ â ï¸ Recalls Involved: 1.NHTSA Recall 25V274000 / GM N252494000 â Engine defect that may cause engine failure or power loss, leading to potential crashes. 2.NHTSA Recall 24V674000 / GM N242447990 â Brake fluid warning light software may fail, increasing the risk of brake issues. ⸻ â Why This Is Critical: I operate a professional black car service, transporting VIP clients and executives. These unresolved safety recalls put my customers, myself, and others at risk. Despite contacting the Cadillac dealership multiple times, they have refused to take action or provide a timeline for the necessary repairs. I believe this is a serious failure in protecting driver and passenger safety. ⸻
Dear NHTSA, My name is [XXX] , and I am the owner of a 2024 Cadillac Escalade ESV, VIN [XXX] . I am submitting this complaint because Cadillac and their dealership have failed to address serious safety recalls on my vehicle, despite repeated attempts on my part to get them resolved. ⸻ â ï¸ Recalls Involved: 1.NHTSA Recall 25V274000 / GM N252494000 â Engine defect that may cause engine failure or power loss, leading to potential crashes. 2.NHTSA Recall 24V674000 / GM N242447990 â Brake fluid warning light software may fail, increasing the risk of brake issues. ⸻ â Why This Is Critical: I operate a professional black car service, transporting VIP clients and executives. These unresolved safety recalls put my customers, myself, and others at risk. Despite contacting the Cadillac dealership multiple times, they have refused to take action or provide a timeline for the necessary repairs. I believe this is a serious failure in protecting driver and passenger safety. ⸻
The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that there were metal shavings found in the oil. The contact owned a 2023 Cadillac Escalade ESV and expected the same failure. The contact stated that the engine seized, and there were metal shavings found in the engine. The vehicle was not repaired and was traded for the new 2024 Cadillac Escalade ESV. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The failure mileage was approximately 19,000.
Mileage: 19,000
I was driving 65 miles per hour on the high way suddenly engine shutdown Leaving me without power I managed to get to the shoulder but I was parked on at very and area I almost was rear ending for the incoming traffic she to be afternoon a Conner spot end out call if 911 lucky for me state troopers arrived and parked behind me until the town at truck arrived this was a very live treated situation
My 2024 Cadillac Escalade ESV with 19440 miles on it experienced what I can only assume is a catastrophic engine failure today. On 4/13/2025 while driving around 65MPH on a major highway the vehicle lost all power and turned off. At first I didnt notice the issue until a sound began to go off asking me to turn the engine back on. The vehicle had shut off and forced a neutral shift. This happened in between changing lanes and if I was not a very aware driver this would have caused a major accident. I was able to navigate the vehicle to a turning lane where it came to a complete stop and would not turn back on. The vehicle had to sit on the side of the road for over an hour waiting on a tow truck to get it to the dealer. With the vehicle having no power and not re-starting I was stranded partially in a turn lane on the side of a major highway. Although my family was in the car with me I am glad it happened with me there and not my wife and 4 children only. This sudden engine failure se
My 2024 Cadillac Escalade ESV with 19440 miles on it experienced what I can only assume is a catastrophic engine failure today. On 4/13/2025 while driving around 65MPH on a major highway the vehicle lost all power and turned off. At first I didnt notice the issue until a sound began to go off asking me to turn the engine back on. The vehicle had shut off and forced a neutral shift. This happened in between changing lanes and if I was not a very aware driver this would have caused a major accident. I was able to navigate the vehicle to a turning lane where it came to a complete stop and would not turn back on. The vehicle had to sit on the side of the road for over an hour waiting on a tow truck to get it to the dealer. With the vehicle having no power and not re-starting I was stranded partially in a turn lane on the side of a major highway. Although my family was in the car with me I am glad it happened with me there and not my wife and 4 children only. This sudden engine failure se
2024 Escalade ESV sport 4WD was not included in eBCM recall issued in September 2024. Recall 24V-674 My vehicle was manufactured between August 2022 and July 2024. It was ordered and purchased in March 2024. The manufacturer failed to notify me by mail. upon checking recalls on NHTSA and Cadillacâs recall websites, it appears General Motors failed to include my car in the recall altogether. Evidently, on 10/15/2024, my car wasnât braking properly, the dashboard lights for ABS, Brake, engine, and traction control were on, and the 6 months old car had to be towed as it wasnât drivable due to failure to brake. The dealership informed me the eBCM was the issue and required repairs. It is very concerning my car wasnât included in this safety recall. I drive my 3 young children daily and I wouldâve never driven the car had I known a recall was issued a month prior. For separate reasons, I am currently in a legal dispute with General Motors and the dealership. It took me a
We have brought the car to Cadillac on multiple occasions with no understanding of why or resolution of the problem. On multiple occasions the engine feels like it cannot engage into gear, jumps forward and shuts off. This can happen from either being at a full stop and trying to accelerate or driving like normal. It takes 2 or 3 attempts to turn the engine back on. It is difficult to reproduce and happens randomly.
Signs of early engine failure Metal contamination in oil dip stick
Electronic Brake Module Component Failure
Rear-View Camera Failure
Roof Skin Separation While Driving
IEE Passenger Sensing System Mats
REAR DRIVETRAIN COMPONENT FAILURE
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.