2004 CADILLAC ESCALADE

99 complaints filed with NHTSA.

99
Complaints
14
Crashes
7
Fires
40
Injuries
0
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES17
ELECTRICAL SYSTEM15
AIR BAGS7
UNKNOWN OR OTHER5
VEHICLE SPEED CONTROL4
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL4
SEATS4
FUEL/PROPULSION SYSTEM4
POWER TRAIN:AUTOMATIC TRANSMISSION3
STEERING3
ENGINE3
SEAT BELTS3
SUSPENSION3
EXTERIOR LIGHTING:HEADLIGHTS2
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER2

Recalls (4)

05V16300022/04/2005

SEAT BELTS:REAR/OTHER

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT

06E04300019/05/2006

FUEL SYSTEM, GASOLINE

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE

07E10600017/12/2007

WHEELS:HUB

CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO M

04V04500004/02/2004

SERVICE BRAKES, HYDRAULIC

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Recent Complaints

20250318CrashUNKNOWN OR OTHER

Unknown

20250318CrashFORWARD COLLISION AVOIDANCE: WARNINGS

Unknown

20191009FireELECTRICAL SYSTEM

MY TRUCK STARTED ON FIRE SMOKE STARTED UNDER GLOVE BOX!, THEN FLAMES STARTED AND THE WHOLE TRUCK BURNED UP! I WAS JUST DRIVING ION THE HIGHWAY!! LUCKY TO BE ALIVE TO TELL THE STORY

Mileage: 200

20170831CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASSENGERS. THE DRIVER SUSTAINED A LEFT LEG LACERATION AND LEFT SHOULDER INJURY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND RIGHT KNEE AND THE REAR PASSENGER SUSTAINED FIVE FRACTURED VERTEBRA

Mileage: 120,000

20170831CrashSEAT BELTS

TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRICK WALL. DURING THE CRASH, THE AIR BAGS DEPLOYED, BUT DID NOT INFLATE. IN ADDITION, THE FRONT AND REAR SEAT BELTS MALFUNCTIONED AND DID NOT SECURE THE PASSENGERS. THE DRIVER SUSTAINED A LEFT LEG LACERATION AND LEFT SHOULDER INJURY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE CHEST AND RIGHT KNEE AND THE REAR PASSENGER SUSTAINED FIVE FRACTURED VERTEBRA

Mileage: 120,000

20170110FireSEATS

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.

Mileage: 232,000

20160412FireELECTRICAL SYSTEM

I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE VEHICLE, THE DOORS,SEATS, CONSOLE BURST INTO FLAMES. THE ENGINE WAS ON FIRE AS WELL. THIS WAS A DEVASTATING INCIDENT TO ENDURE. I AM LUCKY TO BE ALIVE

Mileage: 148,964

20160412FireENGINE

I WAS THE OWNER OF A 2014 CADILLAC ESCALADE. ON AUGUST 26, 2015, WHILE DRIVING I PLUGGED IN MY CELL PHONE CHARGER INTO THE CIGARETTE LIGHTER. SPARKS AND SMOKE STARTED COMING FROM UNDERNEATH THE DASHBOARD. I PULLED OVER TO A SIDE STREET. NO SOONER THAN I WAS ABLE TO GET OUT, THE ENTIRE CABIN OF THE VEHICLE, THE DOORS,SEATS, CONSOLE BURST INTO FLAMES. THE ENGINE WAS ON FIRE AS WELL. THIS WAS A DEVASTATING INCIDENT TO ENDURE. I AM LUCKY TO BE ALIVE

Mileage: 148,964

20150204AIR BAGS

I HAVE A SERIOUS SAFETY CONCERN FOR OLDER MODEL CADILLAC ESCALADE'S AIR BAGS. I OWN A 2004 CADILLAC ESCALADE THAT HAS BEEN WELL MAINTAINED. THE AIRBAGS WERE DEPLOYED AT FULL SPEED WITHOUT CAUSE WHILE I WAS PARKED, IDLING. IF I WAS DRIVING, I COULD HAVE BEEN KILLED OR CAUSED OTHER INNOCENT PEOPLE TO BE KILLED OR INJURED. THIS DEFECT HAS ME WONDERING IF THIS WILL BE A SAFETY ISSUE FOR OTHERS WITH THIS VEHICLE. GM IS CURRENTLY COMMITTED TO ONLY INSPECT THE VEHICLE AT THIS TIME. MY EXPECTATION

Mileage: 110,000

20131203CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT ALSO MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

20131203CrashENGINE

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT ALSO MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

20111119CrashAIR BAGS

I WAS IN AN MVA ON NOV. 1, 2011 THAT TOTALED MY 2004 ESCALADE. NONE OF THE AIRBAGS DEPLOYED, DESPITE DAMAGE TO ALL SIDES OF THE AUTOMOBILE, INCLUDING FRONT END IMPACT. THE CAR ACTUALLY ROLLED. THE FRAME WAS BENT AND THE FRONT HIT AN EMBANKMENT NOSE FIRST WITH GREAT IMPACT. I SUFFERED SEVERAL INJURIES, INCLUDING HEAD TRAUMA. *TR

Mileage: 130,000

20110308CrashAIR BAGS

TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 65-75 MPH, THE CONTACT FELL ASLEEP. THE VEHICLE DRIFTED OFF THE ROAD AND CRASHED INTO A BRIDGE BARRIER. THE CONTACT SUSTAINED A BROKEN WRIST AND FACIAL LACERATIONS. THE FRONT SEAT PASSENGER WAS AIR-LIFTED TO THE HOSPITAL AND SUSTAINED A BROKEN RIGHT LEG AND SEVERE FACIAL INJURIES. THE REAR SEAT PASSENGER SUSTAINED INJURIES TO THE SPINE. THE AIRBAGS FAILED TO DEPLOY WITH THE MASSIVE IMPACT. A POLICE REPORT WAS FILED AND TH

20110118FireELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. A PENNY FEEL BETWEEN THE CONSOLE AND THE CIGARETTE LIGHTER AND CAUSED A SHORT IN THE WIRING. THE CONTACT DISCONNECTED THE WIRING AND HAD THE VEHICLE TOWED TO A LOCAL DEALER, WHO STATED THAT THE ENTIRE WIRING SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CIGARETTE LIGHTER SHOULD BE LOCATED IN A DIFFERENT POSITION IN THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE ENTIRE VEHICLE COULD HAVE CAUGHT FIRE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

20100415FireSEATS

DECEMBER 2009 WHILE DRIVING,,, THE HEATED SEATING COIL CAUGHT ON FIRE, BURNING THE SEAT FROM THE INSIDE OUT AND ALSO BURNING MY LEG. *TR

Mileage: 110,000

20100108FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE. HE STATED THAT THE PASSENGER REAR SEAT CAUGHT FIRE DUE TO THE SEAT WARMER THAT WAS ACTIVATED ON ITS OWN. HE SMELLED SMOKE AND THEN NOTICED THE FLAMES. HE WAS ABLE TO UNPLUG THE SEAT WARMER FROM UNDERNEATH THE SEAT; HOWEVER, THERE WERE DAMAGES TO THE SEAT, PILLOW AND A BLANKET. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD GIVE HIM A CALL; HOWEVER, HE HAS NOT RECEIVED ANY RESPONSE. THE DEALER ALSO STATED THAT THE REPAIR FOR THE FAILURE IS

Mileage: 104,000

20071112CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

I STOPPED AT THE POST OFFICE WITH MY 14 YEAR OLD DAUGHTER. I PUT THE ESCALADE IN PARK WITH THE EMERGENCY BRAKE ON IN A PARKING LOT. THE VEHICLE WAS RUNNING WITH MY DAUGHTER IN IT. A LADY NEXT TO MY CAR SAID SHE HEARD THE VEHICLE MAKE A NOISE AND POPPED OUT OF PARK AND INTO REVERSE. THE ESCALADE WAS MAKING GRINDING NOISE FROM THE EMERGENCY BRAKE AS IT WAS BACKING UP. THE VEHICLE BACKED INTO A PARKED CAR. *TR

Mileage: 79,400

20060417SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

DT*: THE CONTACT STATED WHILE RIDING IN THE PASSENGER SEAT, THE SEAT HEATER ELECTRICALLY SHOCKED THE PASSENGER RESULTING IN SECOND DEGREE BURNS TO THE BACK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO REPLACED THE HEATING SYSTEM IN THE BACK SUPPORT OF THE SEAT.

Mileage: 14,000

20060314CrashAIR BAGS

ON JULY 16TH, 2005; I WAS INVOLVED IN A LIFE CHANGING, SINGLE VEHICLE AUTO ACCIDENT. I STRUCK A HILL WITH THE FRONT RIGHT SIDE OF THE VEHICLE WITH ENOUGH EXCESSIVE FORCE TO FLIP THIS CADILLAC ESCALADE HEAD FIRST. THE ESCALADE FLIPPED TWICE, IMPACTING THE FRONT OF THE VEHICLE AND LANDING UP SIDE DOWN. ASTONISHINGLY, OUT OF THE FOUR AIR BAGS IN THIS VEHICLE, NOT ONE OF THEM DEPLOYED. I PURCHASED THIS 2004 ESCALADE BRAND NEW AND AT THE TIME OF THE ACCIDENT IT ONLY HAD 15,000 MILES. THE VEHICLE IS A

Mileage: 15,000

20050711CrashAIR BAGS

THE CONSUMER WAS INVOLVED IN AN A SERIOUS ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THERE WERE 2 INJURIES. *JB *SC