2002 CADILLAC DEVILLE

237 complaints filed with NHTSA.

237
Complaints
30
Crashes
2
Fires
22
Injuries
1
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM35
AIR BAGS20
ENGINE17
STEERING14
ENGINE AND ENGINE COOLING10
ENGINE AND ENGINE COOLING:ENGINE7
VEHICLE SPEED CONTROL7
POWER TRAIN:AUTOMATIC TRANSMISSION6
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS6
POWER TRAIN6
SERVICE BRAKES6
TIRES5
UNKNOWN OR OTHER4
ELECTRICAL SYSTEM:IGNITION4
FUEL/PROPULSION SYSTEM4

Recalls (5)

14V35500023/06/2014

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain

02V22200009/08/2002

AIR BAGS:FRONTAL

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

02V06700006/03/2002

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

02V22700005/09/2002

SEAT BELTS:FRONT:RETRACTOR

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

03V23800001/07/2003

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL

Recent Complaints

20250407CrashAIR BAGS

The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet rep

Mileage: 80,000

20250407CrashELECTRICAL SYSTEM:IGNITION

The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet rep

Mileage: 80,000

20200411CrashSERVICE BRAKES

WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER

Mileage: 180,000

20200411CrashVEHICLE SPEED CONTROL

WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER

Mileage: 180,000

20200411CrashSTEERING

WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER

Mileage: 180,000

20160428CrashAIR BAGS

WILD TRAVELING FAR RIGHT LANE 45 MILE-AN-HOUR 5 LANE MAJOR ROAD IN MICHIGAN HIT POTHOLE LOST ALL CONTROL OF THE VEHICLE BEARD LEFT INTO ONCOMING TRAFFIC STRUGGLED CAR BACK TO THE RIGHT TOOK OVER 1 MILES TO FINALLY COME TO AN ABRUPT STOP AT A FOUR FOOT CONCRETE BARRIER IN FRONT OF A CAR DEALERSHIP AIRBAGS DID NOT DEPLOY LOSS OF CONTROL BRAKES STEERING VERY HARD

Mileage: 140,000

20160428CrashSERVICE BRAKES

WILD TRAVELING FAR RIGHT LANE 45 MILE-AN-HOUR 5 LANE MAJOR ROAD IN MICHIGAN HIT POTHOLE LOST ALL CONTROL OF THE VEHICLE BEARD LEFT INTO ONCOMING TRAFFIC STRUGGLED CAR BACK TO THE RIGHT TOOK OVER 1 MILES TO FINALLY COME TO AN ABRUPT STOP AT A FOUR FOOT CONCRETE BARRIER IN FRONT OF A CAR DEALERSHIP AIRBAGS DID NOT DEPLOY LOSS OF CONTROL BRAKES STEERING VERY HARD

Mileage: 140,000

20160428CrashSTEERING

WILD TRAVELING FAR RIGHT LANE 45 MILE-AN-HOUR 5 LANE MAJOR ROAD IN MICHIGAN HIT POTHOLE LOST ALL CONTROL OF THE VEHICLE BEARD LEFT INTO ONCOMING TRAFFIC STRUGGLED CAR BACK TO THE RIGHT TOOK OVER 1 MILES TO FINALLY COME TO AN ABRUPT STOP AT A FOUR FOOT CONCRETE BARRIER IN FRONT OF A CAR DEALERSHIP AIRBAGS DID NOT DEPLOY LOSS OF CONTROL BRAKES STEERING VERY HARD

Mileage: 140,000

20150921FireFUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. AFTER THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM UNDER THE STEERING COLUMN. AFTER A FEW MINUTES, IT WAS INFORMED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

20141020CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO TREES. THE DRIVER SUSTAINED INJURIES TO THE LEFT ANKLE, CONCUSSION AND BRUISES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER:

Mileage: 157,000

20141020CrashENGINE

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO TREES. THE DRIVER SUSTAINED INJURIES TO THE LEFT ANKLE, CONCUSSION AND BRUISES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER:

Mileage: 157,000

20140821CrashELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, HE BECAME DISTRACTED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR REPAIRS. THE FRONT BUMPER AND GRILL WAS REPLACED. THE MANUFA

Mileage: 240,000

20140821CrashAIR BAGS

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, HE BECAME DISTRACTED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR REPAIRS. THE FRONT BUMPER AND GRILL WAS REPLACED. THE MANUFA

Mileage: 240,000

20140819CrashSTEERING

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT DROVE THE VEHICLE INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. UPDATED 10/23/14*CN THE CONSUMER STATED WHILE DRIVING THE STEERING COL

Mileage: 127,000

20140415CrashELECTRICAL SYSTEM

AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED RUNNING. I WAS UNABLE TO TURN THE STEERING WHEEL FAST ENOUGH TO COMPLETE THE TURN WITHOUT JUMPING THE CURB. AFTER COMPLETING THE TURN, I PLACED THE CAR INTO NEUTRAL AND HIT THE STARTER A FEW TIMES. THE ENGINE CRANKED BUT FAILED TO START THE FIRST FEW ATTEMPTS (AT LEAST I THINK). I WAS ABOUT TO START MY PROCESS OF EXITING THE CAR, WHEN I NOT

Mileage: 30,586

20140116CrashWHEELS

DRIVING ON 85 AND RAN INTO TWO BIG POTHOLES. HAVE PICTURES ALSO.

20120323CrashAIR BAGS

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE DHS. THE CONTACT STATED THAT WHILE DRIVING 6 MPH AND TURNING AT AN INTERSECTION, THE VEHICLE WAS CRASHED INTO FROM THE PASSENGER SIDE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED BRUISING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 67,000.

Mileage: 67,000

20070502CrashSERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKE PIN DETACHED WHEN SHE DEPRESSED THE BRAKE PEDAL. SHE CONTACTED A LOCAL CADILLAC DEALER WHO WILL HAVE SOMEONE INSPECT THE VEHICLE. THE DEALER STATED THAT THEY HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE DEALER HAD THE VEHICLE SINCE THE FAILURE OCCURRED ON APRIL 27, 2007. THE CONTACT STATED THAT AS A RESULT OF THE FAILURE THERE WAS SOME PROPERTY DAMAGE IT CRASHED INTO A FENCE. THE CURRENT AND FAILURE MILEAG

Mileage: 45,000

20070228CrashAIR BAGS:FRONTAL

TL* - THE CONTACT CALLED REGARDING THE 2002 CADILLAC DEVILLE. THE CONTACT LOST CONCIUSNESS WHILE DRIVING AT 5O MPH AND HIT ANOTHER VEHICLE, A STOP SIGN AND A CEMENT PILLAR. THERE WAS DAMAGE TO THE FRONT AND PASSENGER SIDE OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS BELTED. THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500. A POLICE REPORT WAS TAKEN.

Mileage: 16,500

20070123CrashFatalSEAT BELTS:FRONT:BUCKLE ASSEMBLY

TL*- THE CONTACT IS A STATE TROOPER WHO CALLED TO MAKE THE COMPLAINT. THE CONTACT STATED THAT AN OCCUPANT WAS DRIVING A 2002 CADILLAC DEVILLE AT 61 MPH AND VEHICLE WENT OFF THE ROAD AND HIT A CONCRETE CULVERT. AFTER IT STRUCK THE CONCRETE CULVERT THE VEHICLE ROLLED ONTO ITS ROOF. WHEN THE FIRST IMPACT OCCURRED THE SEAT BELT WORKED PROPERLY. HOWEVER, SEAT BELT ASSEMBLY CAME TO PIECES, AND THE OCCUPANT BECAME LOOSE ,BOUNCING INSIDE THE VEHICLE , DYING AT THE SCENE OF THE ACCIDENT. *AK THE RIG