CADILLAC CTS · model year

2012 CADILLAC CTS

81 NHTSA complaints, 10 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2012CADILLACCTS carries 81 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 0 fires, 11 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 CTS is exterior lighting with 9 filings, followed by electrical system (9) and service brakes (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 10 investigation files overlapping the 2012 CTS, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

81
Complaints
10
Crashes
0
Fires
11
Injuries
0
Deaths

Total Complaints

81 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
EXTERIOR LIGHTING9
ELECTRICAL SYSTEM9
SERVICE BRAKES7
SUSPENSION7
ENGINE6
VEHICLE SPEED CONTROL6
AIR BAGS5
UNKNOWN OR OTHER5
STRUCTURE:BODY4
STEERING4
POWER TRAIN3
TRACTION CONTROL SYSTEM2
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
SEAT BELTS1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1

Recalls (2)

11V53600002/11/2011

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

GM IS RECALLING CERTAIN MODEL YEAR 2012 CADILLAC CTS VEHICLES MANUFACTURED FROM OCTOBER 21, 2011, THROUGH OCTOBER 26, 2011. THESE VEHICLES MAY HAVE A CONDITION IN WHICH THE POWER VACUUM BRAKE BOOST PUSHROD RETENTION NUT MAY NOT BE TORQUED TO THE PROPER SPECIFICATION. IF THE NUT IS NOT TORQUED TO T

14V39400002/07/2014

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agen

Recent Complaints

20260114SUSPENSION

Front subframe crack around lower control arm bushing area. Common problem that’s going to end up killing someone when it completely separates

20250111AIR BAGS

"service air bag" light is illuminated. Deal states the replacement part is out of production. Apparently, this is a relative common problem with this vehicle. The illumination of the warning light indicates the air bag system is not working.

20240918SUSPENSION

A combination of the lower control arm alignment adjustment bolt, it is just a slot and standard bolt. The alignment becomes loose over time and begins to work side to side in the slot, so retightening the bolt is the only solution to keep it from moving. The main issue is the subframe being made from aluminum and the machined slots for the lower arms, the "ears" for the lower arms are not machined or reenforced correctly which lead to severe fatigue cracks in the machined radius of the subframe. These cracks will cause the lower control arm to break free of the mounts and causing the front suspension to shift to the left or right and causing a crash. All it will take to break them off is a large enough bump and this WILL kill or injure someone.

20240918STEERING

A combination of the lower control arm alignment adjustment bolt, it is just a slot and standard bolt. The alignment becomes loose over time and begins to work side to side in the slot, so retightening the bolt is the only solution to keep it from moving. The main issue is the subframe being made from aluminum and the machined slots for the lower arms, the "ears" for the lower arms are not machined or reenforced correctly which lead to severe fatigue cracks in the machined radius of the subframe. These cracks will cause the lower control arm to break free of the mounts and causing the front suspension to shift to the left or right and causing a crash. All it will take to break them off is a large enough bump and this WILL kill or injure someone.

20230603SERVICE BRAKES

There have been a collection of other Vin numbers for this year make and model for the symptoms I have been experiencing since taking ownership in 2019. The vehicle will stall while running and randomly disable ALL WHEEL drive, Traction Control, ABS, and send Check engine light on causing me amdy son on infinite number of times to almost be hit In the middle of amd intersection, after a stop sign at low speeds, upon turning the wheels into or put of driveway, parking spaces and worst off at 60 mph on a freeway. This has resulted in multiple near accidents as the vehicle randomly disables itself. It occurs mostly after pressing the brakes to shift gears and almost always causes the vehicle to become inoperable for over an hour where it sits as there is no option to disable AWD or choose from FWD OR RWD. It happens in manual mode (or called performance mode) as well as automatic mode and has been occurring for 5 and a half years. I have been charged an exorbitant amount for suppos

20230603VEHICLE SPEED CONTROL

There have been a collection of other Vin numbers for this year make and model for the symptoms I have been experiencing since taking ownership in 2019. The vehicle will stall while running and randomly disable ALL WHEEL drive, Traction Control, ABS, and send Check engine light on causing me amdy son on infinite number of times to almost be hit In the middle of amd intersection, after a stop sign at low speeds, upon turning the wheels into or put of driveway, parking spaces and worst off at 60 mph on a freeway. This has resulted in multiple near accidents as the vehicle randomly disables itself. It occurs mostly after pressing the brakes to shift gears and almost always causes the vehicle to become inoperable for over an hour where it sits as there is no option to disable AWD or choose from FWD OR RWD. It happens in manual mode (or called performance mode) as well as automatic mode and has been occurring for 5 and a half years. I have been charged an exorbitant amount for suppos

20230603UNKNOWN OR OTHER

There have been a collection of other Vin numbers for this year make and model for the symptoms I have been experiencing since taking ownership in 2019. The vehicle will stall while running and randomly disable ALL WHEEL drive, Traction Control, ABS, and send Check engine light on causing me amdy son on infinite number of times to almost be hit In the middle of amd intersection, after a stop sign at low speeds, upon turning the wheels into or put of driveway, parking spaces and worst off at 60 mph on a freeway. This has resulted in multiple near accidents as the vehicle randomly disables itself. It occurs mostly after pressing the brakes to shift gears and almost always causes the vehicle to become inoperable for over an hour where it sits as there is no option to disable AWD or choose from FWD OR RWD. It happens in manual mode (or called performance mode) as well as automatic mode and has been occurring for 5 and a half years. I have been charged an exorbitant amount for suppos

20230511SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Cadillac CTS. The contact stated that while driving at various speeds, the brake pedal was depressed and the AWD inadvertently deactivated, causing the vehicle to lose motive power. The service brake assist, check engine, traction control, ABS, and stabili-trak warning lights were illuminated. The vehicle was towed to two independent mechanics; however, no failure was found. The dealer was made aware of the failure but confirmed that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 11V536000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 130,000.

Mileage: 130,000

20221102SUSPENSION

The Sub frame has a crack where it connects with the control arm I posted a picture in the forum group for Cadillac owners of the same vehicle and over 20 owners I’ve counted have the same crack in the same location it has unfortunately failed for some members already. I fear that this was an engineering flaw that needs to be taken care of or examined before some one can get seriously hurt or lose there life by having the sub frame fail causing the control arm of the front wheel to fall off I have multiple pictures of separate vehicles that have the same crack and even one that fully broke apart at the same location. Please take a look at this as this I fear could break at any time and I fear many Cadillacs are driving around with this same engineering flaw

20220622AIR BAGS

The contact owns a 2012 Cadillac CTS. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that the front passenger's side air bag had failed. The air bag warning light was illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,273.

Mileage: 126,273

20220408AIR BAGS

Recaro seat sensor failure, causing passenger air bag system inoperable for the passenger side, it appears this a very common problem, the dealer states that they have replaced a lot of these in the past, but GM no longer has any available, cannot find one anywhere in the country (USA), the safety concern is if involved in an accident the passenger is not protected, the dealer has confirmed this is the problem thru diagnostics, have contacted manufacture and they have confirmed no parts available for a repair, service air bag system message and air bag light on intermittently numerous time while driving, first appeared within approx. 2 days after purchased used on 03-17-2022

20220111SEATS

The driver’s seat latch to access the backseat started to work only sometimes. Now it doesn’t work at all

20211102TRACTION CONTROL SYSTEM

The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

20211102SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

20210504EXTERIOR LIGHTING

I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE A FEW PAYMENTS LEFT. THIS IS A SAFETY ISSUE AND IT'S INCONVENIENT. THIS NEED TO BE INVESTIGATED.

20200930ENGINE

MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CA

Mileage: 75,000

20200930STEERING

MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CA

Mileage: 75,000

20200514EXTERIOR LIGHTING

THE HEAD LAMP HAS CONDENSATION AND WATER BUILT UP IN IT CAUSING THE BULB TO SHORT OUT. THE CLEAR COVER HAS BECOME STAINED YELLOW RUST COLOR FROM THE WATER. *TR

20200123ENGINE

THE CAR BEGAN CUTTING OFF UNEXPECTEDLY WHEN STOPPING. THE MECHANIC TOLD US THE TIMING CHAIN WAS FAULTY. THE CAR BARELY HAS 65,000 MILES ON IT AND HAS PRIMARILY BEEN DRIVEN TO WORK ONLY, AVERAGING 20 MILES A DAY! WE CONTACTED THE COMPANY BUT THEY HAVE NOT RECALLED THE TIMING CHAIN ON THIS PARTICULAR CAR. IT HAS ON OLDER MODELS SO I WANTED TO REPORT TO HAVE THE NEWER MODELS FURTHER RESEARCHED AS WELL. THIS IS A HUGE SAFETY CONCERN AS INTERSECTIONS CAN BE DANGEROUS FOR AN UNPREDICTABLE CAR.

Mileage: 65,000

20200123UNKNOWN OR OTHER

LIFTGATE ON 2012 CADILLAC CTS SPORTWAGON FALLS WITHOUT WARNING A COUPLE OF WEEKS AGO MY WIFE WAS RETRIEVING ITEMS OUT OF THE REAR CARGO AREA WHEN SUDDENLY THE HATCH CAME DOWN ON TOP OF HER FORCING HER DOWN TO THE TOP OF THE BUMPER. THE VEHICLE WAS ON LEVEL GROUND AND STATIONARY. SHE ESCAPED BY QUICKLY SLIDING OUT FROM UNDER IT BEFORE IT CLOSED AND WAS NOT INJURED. THE LIFT GATE HAD NEVER FAILED LIKE THIS BEFORE.. IT NOW DOES THIS ROUTINELY THIS IS A SERIOUS SAFETY ISSUE THAT COULD EASILY INJURE OR KILL A SMALL CHILD OR PET. RECALL#15V415000 OPENED ON 6/30/2015 COVERING SEVERAL GM VEHICLES BUT NO CADILLACS. THE MECHANISM IS THE SAME OR VERY SIMILAR TO ALL THESE OTHER CARS. WHY AREN'T THE CTS WAGONS PART OF THE 15V415000 RECALL? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 80,000

Compare 2012CADILLACCTS to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2012 CADILLAC CTS have?
The 2012 CADILLAC CTS has 81 NHTSA complaints, 10 crashes, 0 fires, 11 injuries, and 0 deaths reported.
What is the safety rating for the 2012 CADILLAC CTS?
The 2012 CADILLAC CTS received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2012 CADILLAC CTS?
Yes, the 2012 CADILLAC CTS has 2 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2012 CADILLAC CTS?
The most-complained component for the 2012 CADILLAC CTS is EXTERIOR LIGHTING with 9 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and SERVICE BRAKES.
Is the 2012 CADILLAC CTS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 CADILLAC CTS has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.