2004 CADILLAC CTS

294 complaints filed with NHTSA.

294
Complaints
33
Crashes
1
Fires
32
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM34
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT32
SERVICE BRAKES21
AIR BAGS18
SERVICE BRAKES, HYDRAULIC12
POWER TRAIN12
STEERING11
VEHICLE SPEED CONTROL10
STRUCTURE:BODY8
WHEELS7
SUSPENSION6
ENGINE5
ENGINE AND ENGINE COOLING4
SUSPENSION:REAR4
AIR BAGS:FRONTAL4

Recalls (6)

03V34600029/09/2003

SEATS

CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR

05V02400020/01/2005

AIR BAGS

ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.

10V10500017/03/2010

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO,

14V54200009/09/2014

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module

04V27300009/06/2004

STEERING:LINKAGES

ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STE

14V39400002/07/2014

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency

Recent Complaints

20160918CrashAIR BAGS

TAKATA RECALLED MY 77 YEAR OLD MOTHER, A DIABETIC, RECENTLY RAN INTO THE BACK OF A COP CAR IN MYRTLE BEACH, SC WHEN HER BLOOD SUGAR WAS LOW. HER HEAD BANGED AGAINST THE WHEEL AND HER AIRBAGS DEPLOYED BUT DIDN'T DEFLATE. SHE WAS DRIVING A 2004 CADILLAC CTS SEDAN WITH AROUND 60K MILES ON IT, WITH VIN NUMBER [XXX]. I HAVE CONTACTED CADILLAC CORPORATE AND THEY ARE PROCESSING MY INFORMATION AT THE MOMENT. THE CASE NUMBER IS [XXX]. PLEASE CONTACT ME, [XXX] , BACK AT [XXX] AS SOON AS POSSIBLE, OR RESP

Mileage: 70,000

20160311CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 CADILLAC CTS EQUIPPED WITH UNIROYAL TIGER PAW TOURING TIRES, SIZE: 235/55R17 99HM+S (NA). WHILE DRIVING APPROXIMATELY 25 MPH ON SLIGHTLY WET ROADS, THE VEHICLE BEGAN TO HYDROPLANE, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE VEHICLE'S TIRES FAILED TO GAIN TRACTION IN ORDER FOR THE CONTACT TO GAIN CONTROL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED FACE, ARM, AND BACK INJURIES

Mileage: 143,000

20160311CrashTIRES

TL* THE CONTACT OWNED A 2004 CADILLAC CTS EQUIPPED WITH UNIROYAL TIGER PAW TOURING TIRES, SIZE: 235/55R17 99HM+S (NA). WHILE DRIVING APPROXIMATELY 25 MPH ON SLIGHTLY WET ROADS, THE VEHICLE BEGAN TO HYDROPLANE, DROVE INTO A DITCH, AND CRASHED INTO A TREE. THE VEHICLE'S TIRES FAILED TO GAIN TRACTION IN ORDER FOR THE CONTACT TO GAIN CONTROL OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED FACE, ARM, AND BACK INJURIES

Mileage: 143,000

20160104LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE REMOVING AN OBJECT OUT OF THE TRUNK, THE TRUNK CLOSED ON THE CONTACTS BACK INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT SUSTAINED INJURIES TO HER BACK BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 04/29/16*LJ *TR

Mileage: 2,000

20160104STRUCTURE:BODY:TRUNK LID

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE REMOVING AN OBJECT OUT OF THE TRUNK, THE TRUNK CLOSED ON THE CONTACTS BACK INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT SUSTAINED INJURIES TO HER BACK BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 04/29/16*LJ *TR

Mileage: 2,000

20150810STRUCTURE:BODY

THIS INCIDENT WAS THE FIRST OF 5 TIMES THAT THE TRUNK LID, WHEN COMPLETELY OPENED, BLEW SHUT ON MY HEAD. MY BOYFRIEND HAS BEEN HIT 2 TIMES. WHEN IT'S OPEN ALL THE WAY, IT'S AT AN APPROXIMATE 90 DEGREE ANGLE AND THE LEAST AMOUNT OF WIND WILL CAUSE IT TO BLOW SHUT. THE TRUNK LID ITSELF IS EXTREMELY HEAVY AND I'M FAIRLY STRONG. I ACTUALLY HAVE SCAR TISSUE ON MY HEAD FROM BEING HIT. I DIDN'T SEEK MEDICAL ATTENTION BUT THERE WERE A COUPLE OF TIMES THAT I WAS ALMOST KNOCKED OUT. I LOVE MY CAR AND W

Mileage: 700

20150502CrashPOWER TRAIN

REAR PINION SEAL FAILED AND REAR AXLE LOCKED UP. LOST CONTROL AND WAS INVOLVED IN ACCIDENT. SHOCKED TO FIND OUT THERE IS A RECALL FOR 2005 AND NEWER CTS (NHTSA CAMPAIGN NUMBER: 07V589000, GM RECALL NO. 07204) BUT NOT MY 2004 WHICH HAS AN IDENTICAL REAR MAIN SEAL. THE PART NUMBER USED IN THE RECALL IS THE SAME TO REPAIR MY 2004. *TR

Mileage: 153,000

20140919STRUCTURE:BODY:TRUNK LID

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE TRUNK CYLINDERS FAILED TO HOLD THE TRUNK OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT SUSTAINED HEAD AND HAND INJURIES DUE TO THE FAILURE, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRUNK CYLINDERS NEEDED TO BE REPAIRED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

20140910CrashSERVICE BRAKES

AS I MAKE SHARP TURNS WHILE ON MY BRAKES, MY CAR MAKES A NOISE NEAR THE TIRE AREA AND DOES NOT STOP AND THEN ABS INDICATOR AND THE TRACTION CONTROL INDICATOR LIGHTS COME ON. IT USUALLY OCCURS WHEN I AM TRYING TO TURN INTO SPACES GOING 1-2 MPH. THE ONLY WAY TO STOP THE CAR IS TO GET OFF OF THE BRAKES AND THEN PRESS THEM AGAIN SEVERAL TIMES OR TO HIT AN OBJECT. I HAVE TAKEN THE CAR TO THE CADILLAC DEALERSHIP IN MY AREA AND THEY CANNOT DETERMINE THE PROBLEM. I HAVE ALSO TAKEN THE CAR TO SEVERAL

Mileage: 75,000

20121025CrashAIR BAGS

MY 2004 CADILLAC CTS WAS HIT FROM BEHIND, CAUSING ME INJURIES AND EVENTUALLY SURGERY AND DISABILITY. THE AIR BAG DID NOT DEPLOY- MY HEAD HIT THE STEERING WHEEL, RATHER HARD. I TRADED THIS VEHICLE IN LAST YEAR. SHOULD THE AIR BAG HAVE DEPLOYED? I THINK IF IT HAD, I WOULD NOT HAVE SUSTAINED THE INJURIES. *TR

20120108CrashSERVICE BRAKES, HYDRAULIC

WHILE ENTERING A PARKING PLACE, MY BRAKES FAILED TO ENGAGE. THE ABS SYSTEM WARNING APPEARED AND ALSO THE TRACTION CONTROL WARNING ILLUMINATED, AS I STRUCK A RESTRAINING POST. THIS COULD HAVE BEEN TRAGIC IF A PERSON HAD BEEN INFRONT OF THE VEHICLE. LESS THAN 2 WEEKS PRIOR TO THIS I HAD A COMPLETE BRAKE SERVICE AND REPLACEMENT OF ALL WORN EQUIPMENT. NOW I AM CONCERNED FOR ANYONE DRIVING THIS VEHICLE OR ANYONE WALKING IN FRONT OF THIS VEHICLE. I TOOK THE CAR BACK INTO MY LOCAL GARAGE TO HAVE T

Mileage: 100,100

20101230CrashSTEERING

1) LEAVING THE PARKING LOT OF MY EMPLOYER, TURNING RIGHT ONTO MAJOR HIGHWAY 2) ONE OCCURRENCE. THE LOWER FRONT BALL JOINT SEPARATED FROM THE CONTROL ARM, HENCE DROPPING THE FRONT RIGHT CORNER ONTO OF THE WHEEL/TIRE. THE NUT "BACKED OFF" AND SLOWLY SPUN ITSELF OFF. THE NUT HAD NO VISIBLE "MARRING" OF THE METAL OR SHOWED SIGNS OF DISTRESS. THIS IS ALSO TRUEFOR THE LOWER BALL JOINT. 3) VEHICLE WAS TOWED TO REPAIR SHOP, WHERE THE PARTS WERE REPLACED AND A NEW NUT WAS APPLIED. ALTHOUGH THERE

Mileage: 57,684

20101230CrashSUSPENSION

1) LEAVING THE PARKING LOT OF MY EMPLOYER, TURNING RIGHT ONTO MAJOR HIGHWAY 2) ONE OCCURRENCE. THE LOWER FRONT BALL JOINT SEPARATED FROM THE CONTROL ARM, HENCE DROPPING THE FRONT RIGHT CORNER ONTO OF THE WHEEL/TIRE. THE NUT "BACKED OFF" AND SLOWLY SPUN ITSELF OFF. THE NUT HAD NO VISIBLE "MARRING" OF THE METAL OR SHOWED SIGNS OF DISTRESS. THIS IS ALSO TRUEFOR THE LOWER BALL JOINT. 3) VEHICLE WAS TOWED TO REPAIR SHOP, WHERE THE PARTS WERE REPLACED AND A NEW NUT WAS APPLIED. ALTHOUGH THERE

Mileage: 57,684

20100828CrashSERVICE BRAKES, ELECTRIC

BRAKE FAILURE IN CADILLAC CTS I HAVE A LARGE AMOUNT OF INFORMATION IN A PDF THAT EXPLAINS OUR EXPERIENCE AS WELL AS DOCUMENTS MULTIPLE SIMILAR EXPERIENCES FROM OTHER INDIVIDUALS. HOW DO I SEND IT TO YOU? THE BRAKES ARE INTERMITTENTLY COMPLETELY FAILING AT SLOW SPEEDS AND SIGNIFICANT INJURY TO A PEDESTRIAN SEEMS INEVITABLE. PLEASE HELP!!! *TR

Mileage: 75,000

20100705LATCHES/LOCKS/LINKAGES

TRUCK LID SLAMS DOWN. ALMOST KNOCKED ME OUT. *TR

Mileage: 24,000

20100705STRUCTURE:BODY:TRUNK LID

TRUCK LID SLAMS DOWN. ALMOST KNOCKED ME OUT. *TR

Mileage: 24,000

20090507CrashAIR BAGS

I HAD A 2004 CADILLAC CTS AND I WAS TRAVELING AT A RATE OF 60 MILES PER HOUR AND HAD A HEAD ON COLLISION. MY AIR BAGS NEVER DEPLOYED. *TR

Mileage: 41,000

20081203LATCHES/LOCKS/LINKAGES

2004 CADILLAC CTS. THE TRUNK LID FELL ON MY HEAD. I HAVE BEEN HAVING HEADACHES EVER SINCE. I PROBABLY WILL GO TO THE DOCTOR TO MAKE SURE THAT I DID NOT CRACK MY SKULL. THE LID CAME DOWN WITH SUCH A FORCE THAT WAS UNBELIEVABLE! *TR

20080615ELECTRICAL SYSTEM

I AM WRITING TO REPORT A VERY DANGEROUS PROBLEM THAT OCCURRED TO MY WIFE'S 2004 CADILLAC CTS. WHILE SHE WAS DRIVING TO WORK THAT MORNING SHE BEGAN TO SMELL A ROTTEN EGG TYPE OF ODOR INSIDE THE VEHICLE. SHE THOUGHT WHAT SHE SMELLED WAS AN EXHAUST ODOR. AT THIS POINT SHE DECIDED TO RETURN HOME WITH VEHICLE. WHEN SHE RETURNED SHE HAD ME INSPECT THE CAR, AS THERE WAS STEAM EMITTING FROM UNDER THE HOOD. UPON OPENING THE HOOD THE SOURCE OF THE STEAM WAS REVEALED AS THE VENT OUTLETS ON THE BATTERY.

Mileage: 65,000

20080603CrashAIR BAGS:FRONTAL

I HAS DRIVING DOWN THE HIGHWAY AND HIT A VEHICLE THAT DIDN'T HAVE A TURN SIGNAL ON, THE BACK BUMPER OF THE VEHICLE CAME OFF THE VEHICLE WENT OFF THE ROAD. MY RATE OF SPEED WAS 55MPH, THE FRONT OF MY CAR WAS DESTROYED AND THE HOOD WAS CAVED IN AND UP. I WAS WEARING MY SEATBELT BUT MY NOSE HIT THE STEERING WHEEL CAUSING ME TO HAVE A BLOODED NOSE, BLACK EYES, AND FRACTURED NOSE. MY AIR BAGS DID NOT DEPLOY. I WAS AMAZED. THE VEHICLE THAT I HIT WAS ALSO A CADILLAC BUT AN OLDER MODEL. *TR