2021 CADILLAC CT5

25 complaints filed with NHTSA.

25
Complaints
7
Crashes
0
Fires
4
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
5/5
Front Crash
5/5
Side Crash
5/5
Rollover

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM4
STRUCTURE:BODY3
AIR BAGS2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
UNKNOWN OR OTHER2
POWER TRAIN2
SEAT BELTS1
TIRES1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
SERVICE BRAKES1
STEERING1
VISIBILITY/WIPER1
EXTERIOR LIGHTING1
FUEL/PROPULSION SYSTEM1
ENGINE1

Recalls (4)

21V42100010/06/2021

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM),

22V90300008/12/2022

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate wh

25V14800006/03/2025

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

21V61100005/08/2021

AIR BAGS:SIDE/WINDOW:CURTAIN

General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Recent Complaints

20260212ENGINE

While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was going to turn off automatically, heard an abnormal grinding noise coming from the engine the vehicle dropped speed drastically and the check engine light turned on , luckily we were on a part of the road where I merged quickly to the side of the road followed by a sudden engine shut down, the safety of myself and 3 other passengers was very compromised due to nearly being hit by ot

20260212WHEELS

While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was going to turn off automatically, heard an abnormal grinding noise coming from the engine the vehicle dropped speed drastically and the check engine light turned on , luckily we were on a part of the road where I merged quickly to the side of the road followed by a sudden engine shut down, the safety of myself and 3 other passengers was very compromised due to nearly being hit by ot

20260212UNKNOWN OR OTHER

While driving on a very busy highway going downhill when suddenly the vehicle started feeling abnormal like it was going to turn off automatically, heard an abnormal grinding noise coming from the engine the vehicle dropped speed drastically and the check engine light turned on , luckily we were on a part of the road where I merged quickly to the side of the road followed by a sudden engine shut down, the safety of myself and 3 other passengers was very compromised due to nearly being hit by ot

20260205STRUCTURE:BODY

Exterior driver side door handle will not open the door causing issues with ingress into vehicle.

20260116ELECTRICAL SYSTEM

The passive door locks on the handles to the car do not work. The electronic sensor to unlock the car does not work due to misalignment of the pin that is supposed to press the key. This is a widely known issue on 2020-2021 Cadillac ct5 vehicles. This eventually results in total lockout of the vehicle. I currently have three doors that do not unlock. Please see a link to the issue I reported on Cadillacs form website as well https://www.cadillacforums.com/threads/door-handle-issues.1141023/?nes

20250819POWER TRAIN

The contact owns a 2021 Cadillac CT5. The contact stated that while driving approximately 42 MPH – 66 MPH, the vehicle was shaking abnormally. The contact stated that while driving at an undisclosed speed, the vehicle jerked and shuddered while shifting gears. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 48,600.

Mileage: 48,600

20250812FUEL/PROPULSION SYSTEM

Car interior smelled like gas when the car is started. but seemed to clear while driving. Found that the Fuel hose between the pipe and the fuel intake was leaking when the car initially started. You could smell the odor when the hood was raised. This is the Pipe and Hose that you need the Fuel clamp removal tool for that is located in the rear center of the engine just in front of the firewall. The leak was about 3 inches from then end where it connected to the engine. Currently I have a tem

20250812ELECTRICAL SYSTEM

The exterior door handle latch release switch fails to open the door. This issue happened to all 4 exterior doors. The problem starts with intermittently, then progresses to complete failure. Once it fails, the entire door handle needs to be replaced. If all 4 doors fail, the only way to access the car is with the Emergency Key or if you activated the Remote Window Down. This only works if you have access to the key. If you left your keys in the car, the car would lock (even if running) the

20250810STRUCTURE:BODY

Beginning of 2025 my drivers side door handle would not open from the outside of the car only the inside . I took it to a certified Cadillac dealer which they had to replace the door handle . Now July 10, 2025 my front passenger side is doing the same thing and I will not have to take my car in to see if they can fix it or it this too will need to be replaced. This causes a hazard of emergency no one would be able to open the door from outside of the vehicle .

20250726CrashAIR BAGS

My 2025 Cadillac CT5 was stationary at a red light behind a red truck when a black truck traveling in the opposite direction struck the truck head-on. The red truck was pushed backward into the front of my CT5 with enough force to cause major front-end damage. Despite this, no airbags deployed. I believe the airbag system failed to detect or respond to a valid crash condition and there is a larger safety concern that needs to be reviewed. Police report completed. Insurance has not inspected veh

20250707STEERING

aste): The vehicle has a serious pulling issue while driving, which was not corrected with alignment and poses a safety risk. Additionally, the windshield was scratched by faulty wiper blades that impaired visibility — the dealer later reimbursed me. Lastly, the driver-side running light was not functioning, which creates a hazard and may violate federal lighting safety standards.

20250707VISIBILITY/WIPER

aste): The vehicle has a serious pulling issue while driving, which was not corrected with alignment and poses a safety risk. Additionally, the windshield was scratched by faulty wiper blades that impaired visibility — the dealer later reimbursed me. Lastly, the driver-side running light was not functioning, which creates a hazard and may violate federal lighting safety standards.

20250707EXTERIOR LIGHTING

aste): The vehicle has a serious pulling issue while driving, which was not corrected with alignment and poses a safety risk. Additionally, the windshield was scratched by faulty wiper blades that impaired visibility — the dealer later reimbursed me. Lastly, the driver-side running light was not functioning, which creates a hazard and may violate federal lighting safety standards.

20250211STRUCTURE:BODY

Currently my passenger door and my rear driver side door do not open from the outside. I already had to have my driver side door handle replaced for the same issue, now three out of four of my handles have failed. If an accident were to occur no one would be able to access the passenger or the rear driver passenger from the outside because the doors do not open. Since I can not open the door from the outside I had to remove the child lock from the rear door so my child can exit the vehicle.

20250115POWER TRAIN

Service transmission message showed up on dash. Dealer stated after performance test found P17A5 code for shift control. The dealer stated that the gear shift assembly needed to be replaced and if not, that the car could get stuck in gear which I feel is a safety risk. My vehicle only has 37,111 miles on it and I am pretty much the only driver.

20241228ELECTRICAL SYSTEM

Driver Side door handle stops working. Because the door handle operates with a sensor and not a standard pull door handle something is being affected and it will not open door. Causing safety issue and not being able to enter car normally.

20241228UNKNOWN OR OTHER

Driver Side door handle stops working. Because the door handle operates with a sensor and not a standard pull door handle something is being affected and it will not open door. Causing safety issue and not being able to enter car normally.

20240801CrashELECTRICAL SYSTEM

When approaching a stopping vehicle the brake pedal became extremely hard to press and I could not brake enough to stop and had a collision. Come to find out that the ABS computer and the main ECU weren't communicating correctly which turned off the assisted braking, assisted steering and the AWD.

20240801CrashSERVICE BRAKES

When approaching a stopping vehicle the brake pedal became extremely hard to press and I could not brake enough to stop and had a collision. Come to find out that the ABS computer and the main ECU weren't communicating correctly which turned off the assisted braking, assisted steering and the AWD.

20240801CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When approaching a stopping vehicle the brake pedal became extremely hard to press and I could not brake enough to stop and had a collision. Come to find out that the ABS computer and the main ECU weren't communicating correctly which turned off the assisted braking, assisted steering and the AWD.