Total Complaints
108 filings
BMW X7 · model year
2024 BMW X7
108 NHTSA complaints, 4 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024BMWX7 carries 108 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 X7 is service brakes with 29 filings, followed by electronic stability control (esc) (22) and service brakes, hydraulic (14). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2024 X7. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
108
Complaints
4
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 — Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 29 |
| ELECTRONIC STABILITY CONTROL (ESC) | 22 |
| SERVICE BRAKES, HYDRAULIC | 14 |
| UNKNOWN OR OTHER | 8 |
| ELECTRICAL SYSTEM | 8 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 8 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 4 |
| BACK OVER PREVENTION: WARNINGS | 2 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| SEAT BELTS | 1 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
Recalls (6)
24V13800023/02/2024
STRUCTURE:INTERIOR PANELS:DASHBOARD
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.
24V69700018/09/2024
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Pleas
24V10400012/02/2024
ELECTRONIC STABILITY CONTROL (ESC)
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (
23V47100010/07/2023
AIR BAGS:KNEE BOLSTER
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which
23V62200007/09/2023
AIR BAGS
BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
24V73900002/10/2024
ELECTRONIC STABILITY CONTROL (ESC)
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist o
Recent Complaints
20260102STEERING
The contact owns a 2024 BMW X7. The contact stated that while his wife was driving, the braking system malfunctioned, and the vehicle hesitated to respond upon depressing the brake pedal. Additionally, the steering wheel became extremely difficult to turn. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where a software update was performed, and the vehicle was repaired. The contact stated that the failures later recurred intermittently, rendering the vehicle unsafe to drive. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic), but the recall remedy parts were not available. The failure mileage was 10,000.
Mileage: 10,000
20260102SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X7. The contact stated that while his wife was driving, the braking system malfunctioned, and the vehicle hesitated to respond upon depressing the brake pedal. Additionally, the steering wheel became extremely difficult to turn. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where a software update was performed, and the vehicle was repaired. The contact stated that the failures later recurred intermittently, rendering the vehicle unsafe to drive. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic), but the recall remedy parts were not available. The failure mileage was 10,000.
Mileage: 10,000
20260102ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X7. The contact stated that while his wife was driving, the braking system malfunctioned, and the vehicle hesitated to respond upon depressing the brake pedal. Additionally, the steering wheel became extremely difficult to turn. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where a software update was performed, and the vehicle was repaired. The contact stated that the failures later recurred intermittently, rendering the vehicle unsafe to drive. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic), but the recall remedy parts were not available. The failure mileage was 10,000.
Mileage: 10,000
20251213ELECTRICAL SYSTEM
After starting car, car went into Power Failure mode, warning to immediately stop car, car continued driving, but eventually engaged parking mode and wouldnât go back into drive mode until I turned it off and back on again.
20251213FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After starting car, car went into Power Failure mode, warning to immediately stop car, car continued driving, but eventually engaged parking mode and wouldnât go back into drive mode until I turned it off and back on again.
20250904SERVICE BRAKES
Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.
20250904VEHICLE SPEED CONTROL
Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.
20250904FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling on I70 on 9/3 at 70 mph around 2pm the car stopped abuptly and displayed Emergency Stoppage and made an SOS call to BMW. After a few minutes the car was retarted and we proceeded to our destination. No injuries or damage since there was no one behind us. Dealer told us not to drive the car and it iwas towed to BMW Service.
20250902UNKNOWN OR OTHER
I purchased 2020 4 PM BMW X7. Since the time I purchased, my air conditioning has not worked properly. Due to living in the hot state of Florida and itâs been an ongoing concern with my family as I have six kids. Bmw is denying that there is any problem with my air-conditioning and always reports that itâs a normal range. All you have to do is one search on the Internet to know that I am not alone in this issue. I finally took my vehicle to another dealership that duplicated by complaint on day one. Bmw is denying any problem. Any liability any responsibility even though the vehicle is underwater They know they have a manufacturer defect and if they admit thereâs a problem they would be forced to recall all of these vehicles that us consumer spent a lot of money on.
20250902UNKNOWN OR OTHER
Sunroof shattered/exploded while driving at highway speeds. No rock, stone or pebble hit the sunroof or vehicle when it exploded.
20250821SERVICE BRAKES
SUMMARY: INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. SAFETY RISK: In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. The Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function, which could also affect braking performance as well as vehicle handling and control. However, fully mechanical braking is not affected and, if the IB system is not functioning properly, the parking (emergency) brake will be automatically activated to aid in braking performance and help maintain vehicle stability and control. REMEDY: The Integrated Brake (IB) system will be replaced for free by an auth
20250821FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
SUMMARY: INTEGRATED BRAKE: The Integrated Brake (IB) system may not have been produced by the supplier according to specifications. If the IB system was not functioning properly, a warning lamp and message will be displayed in the instrument cluster. In August, this recall was expanded to include additional potentially affected vehicles. SAFETY RISK: In some cases, there will be a reduction in power assist braking, which could lead to an extended stopping distance and increase the risk of a crash. The Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function, which could also affect braking performance as well as vehicle handling and control. However, fully mechanical braking is not affected and, if the IB system is not functioning properly, the parking (emergency) brake will be automatically activated to aid in braking performance and help maintain vehicle stability and control. REMEDY: The Integrated Brake (IB) system will be replaced for free by an auth
20250612ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250612SERVICE BRAKES
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250501ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
20250501SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
20250425SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250425ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
20250418SERVICE BRAKES
Outstanding recall that the manufacturer has failed or is unable to remedy in a timely manner.
20250410UNKNOWN OR OTHER
While driving northbound on [XXX] near West Greenwich, RI with my wife and two young children, the front sunroof glass of our 2024 BMW X7 spontaneously exploded at highway speed. There were no overhead structures or nearby vehicles that could have caused an impact. Conditions were slightly rainy. Approximately one week before this event, the vehicle displayed a warning that the sunroof was ânot initialized.â I followed the reset procedure, and the message cleared. Itâs unclear if that alert was related, but the sunroofâs failure seems more than coincidental. The explosion caused loud noise, exposure to weather, and panic inside the cabin. Fortunately, the cloth sunshade was closed and minimized glass intrusion. We pulled off the highway, documented the damage, and temporarily sealed the roof using materials from a local hardware store. BMW has not yet confirmed whether this repair will be covered under warranty. We were forced to fly home due to lack of a functioning vehicle
Compare 2024BMWX7 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2024 BMW X7 have?▼
The 2024 BMW X7 has 108 NHTSA complaints, 4 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 BMW X7?▼
The 2024 BMW X7 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2024 BMW X7?▼
Yes, the 2024 BMW X7 has 6 recall(s). The most common affected component is STRUCTURE:INTERIOR PANELS:DASHBOARD. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 BMW X7?▼
The most-complained component for the 2024 BMW X7 is SERVICE BRAKES with 29 complaints. Other frequently reported areas include ELECTRONIC STABILITY CONTROL (ESC) and SERVICE BRAKES, HYDRAULIC.
Is the 2024 BMW X7 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 BMW X7 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.