Total Complaints
88 filings
BMW X5 · model year
88 NHTSA complaints, 13 crash reports, and 5 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2025BMWX5 carries 88 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 13 crashes, 1 fire, 7 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2025 X5 is electronic stability control (esc) with 17 filings, followed by service brakes, hydraulic (16) and service brakes (10). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 5 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 34 investigation files overlapping the 2025 X5. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
88 filings
Crashes Reported
13 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRONIC STABILITY CONTROL (ESC) | 17 |
| SERVICE BRAKES, HYDRAULIC | 16 |
| SERVICE BRAKES | 10 |
| POWER TRAIN | 7 |
| ELECTRICAL SYSTEM | 7 |
| UNKNOWN OR OTHER | 4 |
| VEHICLE SPEED CONTROL | 3 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 3 |
| ENGINE | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| VISIBILITY/WIPER | 2 |
| STEERING | 2 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 2 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| LANE DEPARTURE: LANE KEEP: STEERING ASSIST | 1 |
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Pleas
SEAT BELTS:FRONT
BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat b
ELECTRONIC STABILITY CONTROL (ESC)
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (
EQUIPMENT:OTHER:LABELS
BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selectio
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of
We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is working normally. On October 24, 2025, while on vacation to St. Augustine FL and parking at the visitor center SUV accelerated and hit the wall of the visitor center. All the airbags opened and saved us from serious injuries. The crash report of this incident is attached to this report. BMW failed to investigate this issue and put us and others at high risk.
We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is working normally. On October 24, 2025, while on vacation to St. Augustine FL and parking at the visitor center SUV accelerated and hit the wall of the visitor center. All the airbags opened and saved us from serious injuries. The crash report of this incident is attached to this report. BMW failed to investigate this issue and put us and others at high risk.
Incident Date: January 9, 2026 Vehicle: 2025 BMW X5 xDrive50e Issue: car fire On January 9, 2026, while operating my 2025 BMW X5 xDrive50e (purchased new on June 14, 2025), a malfunction warning appeared on the infotainment screen. Immediately following this alert, the vehicle cabin filled rapidly with smoke. Upon stopping and exiting the vehicle, I observed flames coming from underneath the car. The fire quickly spread to the rear and trunk area of the vehicle. The car is likely a total loss. This fire created a life-threatening situation, as the cabin filled with smoke while the vehicle was in motion, requiring an emergency exit before the flames spread. A police report was filed on the date of the incident (01/09/2026); a copy of the report is pending. My insurance provider has been notified and is scheduled to inspect the vehicle early next week. Prior to this event, the vehicle had not been involved in any collisions and had no aftermarket modifications. The vehicl
While attempting to park forward into a handicapped parking space, the car lurched forward approximately 4 feet instead of braking/stopping. The braking system appeared to fail and the electrical/sensors/ADAS warnings did not engage. The vehicle drove over a cement parking block and struck a building shrub, signage and hvac unit.
While attempting to park forward into a handicapped parking space, the car lurched forward approximately 4 feet instead of braking/stopping. The braking system appeared to fail and the electrical/sensors/ADAS warnings did not engage. The vehicle drove over a cement parking block and struck a building shrub, signage and hvac unit.
While attempting to park forward into a handicapped parking space, the car lurched forward approximately 4 feet instead of braking/stopping. The braking system appeared to fail and the electrical/sensors/ADAS warnings did not engage. The vehicle drove over a cement parking block and struck a building shrub, signage and hvac unit.
The vehicle shut off and would not start while at a stop light. It is new: under one year old and still within warranty. The error was a “Restart not possible. Drivetrain fault” as shown in the picture. My safety as well as my passenger’s were put at risk due to being in a congested roadway and unable to move. After attempting to restart the system software, I then observed a “High voltage battery” warning. At that point my passenger and I exited the vehicle. As I was on the phone with emergency roadside assistance while out of the vehicle for about 10 minutes, the vehicle was able to start with the warning now displaying “Drivetrain. You can continue driving. Have the problem checked by your local service center.” I hesitantly drove the vehicle home. While parked, I checked about 15 minutes later and the issue resurfaced (as pictured). The problem has not yet been taken to the dealership. It will be tomorrow. The issue has not yet been inspected by any other represent
The vehicle shut off and would not start while at a stop light. It is new: under one year old and still within warranty. The error was a “Restart not possible. Drivetrain fault” as shown in the picture. My safety as well as my passenger’s were put at risk due to being in a congested roadway and unable to move. After attempting to restart the system software, I then observed a “High voltage battery” warning. At that point my passenger and I exited the vehicle. As I was on the phone with emergency roadside assistance while out of the vehicle for about 10 minutes, the vehicle was able to start with the warning now displaying “Drivetrain. You can continue driving. Have the problem checked by your local service center.” I hesitantly drove the vehicle home. While parked, I checked about 15 minutes later and the issue resurfaced (as pictured). The problem has not yet been taken to the dealership. It will be tomorrow. The issue has not yet been inspected by any other represent
On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-deployment event Three fault codes in the airbag control module (ACSM) post-crash The crash algorithm activated and reset ΔV reached approx. 12.4 mph longitudinal Forward Collision Mitigation system issued an acute warning 0.5 seconds before impact BMW states the “impulse was not sufficient” to trigger restraint deployment BMW has refused to provide: The deployment thresholds (ΔV criteria) for airbags or pre-tensioners Any engineering expla
On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-deployment event Three fault codes in the airbag control module (ACSM) post-crash The crash algorithm activated and reset ΔV reached approx. 12.4 mph longitudinal Forward Collision Mitigation system issued an acute warning 0.5 seconds before impact BMW states the “impulse was not sufficient” to trigger restraint deployment BMW has refused to provide: The deployment thresholds (ΔV criteria) for airbags or pre-tensioners Any engineering expla
On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-deployment event Three fault codes in the airbag control module (ACSM) post-crash The crash algorithm activated and reset ΔV reached approx. 12.4 mph longitudinal Forward Collision Mitigation system issued an acute warning 0.5 seconds before impact BMW states the “impulse was not sufficient” to trigger restraint deployment BMW has refused to provide: The deployment thresholds (ΔV criteria) for airbags or pre-tensioners Any engineering expla
drivetrain lights came on out of no where. i was coming to a red light and when car stopped the light on dash came on and message came on for drivetrain malfunction. Car was turned off and on and message went away. Car was brought to dealer and they were able to diagnose saying 3 injector problem and need to replace cylinder head. Was told this a problem with the new V8 engines. can be dangerous if driving and message is gone and continue driving.
drivetrain lights came on out of no where. i was coming to a red light and when car stopped the light on dash came on and message came on for drivetrain malfunction. Car was turned off and on and message went away. Car was brought to dealer and they were able to diagnose saying 3 injector problem and need to replace cylinder head. Was told this a problem with the new V8 engines. can be dangerous if driving and message is gone and continue driving.
The contact owns a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to brake smoothly. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the parts were not yet available. The contact stated that the parts had not been available since 2024, when the recall was initiated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
See attached document for complaint.
See attached document for complaint.
While driving my 2025 BMW X5 xDrive50e, a “Power Supply Malfunction – Stop Vehicle Immediately” warning appeared on the dashboard, advising me to pull over and call roadside assistance. The vehicle had previously been repaired for the same issue at Braman BMW in Miami, but the malfunction recurred the next day after getting it back. Prior to this, the car was out of service for 103 days following an accident due to BMW’s inability to supply a backordered acceleration sensor. The repair was completed in August 2025. The repeated “Power Supply Malfunction” messages raise concerns about the reliability of the electrical and hybrid power systems and potential loss of power while driving. The issue has been confirmed and documented by Braman BMW. The component remains under BMW inspection.
While driving my 2025 BMW X5 xDrive50e, a “Power Supply Malfunction – Stop Vehicle Immediately” warning appeared on the dashboard, advising me to pull over and call roadside assistance. The vehicle had previously been repaired for the same issue at Braman BMW in Miami, but the malfunction recurred the next day after getting it back. Prior to this, the car was out of service for 103 days following an accident due to BMW’s inability to supply a backordered acceleration sensor. The repair was completed in August 2025. The repeated “Power Supply Malfunction” messages raise concerns about the reliability of the electrical and hybrid power systems and potential loss of power while driving. The issue has been confirmed and documented by Braman BMW. The component remains under BMW inspection.
While driving my 2025 BMW X5 xDrive50e, a “Power Supply Malfunction – Stop Vehicle Immediately” warning appeared on the dashboard, advising me to pull over and call roadside assistance. The vehicle had previously been repaired for the same issue at Braman BMW in Miami, but the malfunction recurred the next day after getting it back. Prior to this, the car was out of service for 103 days following an accident due to BMW’s inability to supply a backordered acceleration sensor. The repair was completed in August 2025. The repeated “Power Supply Malfunction” messages raise concerns about the reliability of the electrical and hybrid power systems and potential loss of power while driving. The issue has been confirmed and documented by Braman BMW. The component remains under BMW inspection.
The rear cross traffic alert on this vehicle either does not work at all or, when it does work, it is ineffective in warning the driver. I brought the vehicle into my BMW dealer and they told me that it is operating as intended. In most cases, when backing out of a parking space or my driveway, I get no warning at all. In some cases, I did get some faint warning that was not obvious enough to actually get my attention. Many times, when I was backing up, I almost was hit by a passing car because I expected to get a warning and did not. There is a very large number of complaints about this problem on the internet. Unfortunately, I did not see these complaints before buying the vehicle. Had I known that this safety feature was ineffective in what it was designed to do, I would not have bought the vehicle. I am actually considering selling vehicle after only 7 months of ownership and taking a loss as a result of this problem. If there is a loss to be taken, it should be by BMW no
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2025 BMW X5; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.