BMW X5 · model year

2024 BMW X5

238 NHTSA complaints, 13 crash reports, and 7 active recalls for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2024BMWX5 carries 238 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 13 crashes, 1 fire, 5 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 X5 is electronic stability control (esc) with 55 filings, followed by service brakes, hydraulic (46) and service brakes (42). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 34 investigation files overlapping the 2024 X5. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

238
Complaints
13
Crashes
1
Fires
5
Injuries
0
Deaths
2024 BMW X5 — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 BMW X5. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

238 filings

Crashes Reported

13 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
ELECTRONIC STABILITY CONTROL (ESC)55
SERVICE BRAKES, HYDRAULIC46
SERVICE BRAKES42
ELECTRICAL SYSTEM19
POWER TRAIN15
ENGINE13
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING12
UNKNOWN OR OTHER5
FUEL/PROPULSION SYSTEM4
VEHICLE SPEED CONTROL4
AIR BAGS3
VISIBILITY/WIPER3
STEERING3
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING3
BACK OVER PREVENTION: WARNINGS2

Recalls (7)

24V13800023/02/2024

STRUCTURE:INTERIOR PANELS:DASHBOARD

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.

24V69700018/09/2024

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Pleas

24V10400012/02/2024

ELECTRONIC STABILITY CONTROL (ESC)

BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (

23V47100010/07/2023

AIR BAGS:KNEE BOLSTER

BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which

24V32700010/05/2024

EQUIPMENT:OTHER:LABELS

BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selectio

23V62200007/09/2023

AIR BAGS

BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.

24V73900002/10/2024

ELECTRONIC STABILITY CONTROL (ESC)

BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist o

Recent Complaints

20260206POWER TRAIN

I bought this car and started to have issues after a couple weeks. Because it is a hybrid model, it works perfectly fine when the car is running on the battery. Immediately the engine began to work, I get hesitation and the car drives rough. I took it to the first dealership that said there was water in the engine but they were proved wrong because what they show as water was apparently fuel that did not burn the right way in the cylinder. The dealership came with another excuse that the filter had traces of water which makes them to believe something was wrong. I took the car to another bmw dealership as I did not trust their diagnosis. The other bmw dealership performed some work on the car but then came to the conclusion that their hands were tied because of what the previous dealership reported to bmw north america. I called bmw north america and they told me to go back to the dealership after I had no success at the dealership. I believe this is a lemon case and also constitute a

20260206ENGINE

I bought this car and started to have issues after a couple weeks. Because it is a hybrid model, it works perfectly fine when the car is running on the battery. Immediately the engine began to work, I get hesitation and the car drives rough. I took it to the first dealership that said there was water in the engine but they were proved wrong because what they show as water was apparently fuel that did not burn the right way in the cylinder. The dealership came with another excuse that the filter had traces of water which makes them to believe something was wrong. I took the car to another bmw dealership as I did not trust their diagnosis. The other bmw dealership performed some work on the car but then came to the conclusion that their hands were tied because of what the previous dealership reported to bmw north america. I called bmw north america and they told me to go back to the dealership after I had no success at the dealership. I believe this is a lemon case and also constitute a

20260121AIR BAGS

Car's information system was giving error stating: "Urgent interior functionality check up. The driver restraint system of your vehicle is malfunctioning. There is an increased risk of injury in case of a collision." Took it to the BMW dealer, they shared this info: Cause: Read out faults found fault 930949 knee air bag drivers short to negative need to replace harnesses as per SIB 65-27-24. Correction: Replace harness for knee air bags. The estimate for this is $2,013.72 which breaks down to parts at $288.96 and 7 hours worth of labor costing $1,724.76. This car is two years old. I would assume this is a manufacturing defect happening at only two years of age.

20260118SERVICE BRAKES

The failure involves the Integrated Brake System, which is subject to a manufacturer issued safety recall, and related braking components including a wheel speed sensor that is part of the brake and stability control system. The vehicle is currently back in my possession and is available for inspection upon request. My safety and the safety of others were put at risk due to sudden and unpredictable loss of braking capability while driving, including abrupt deceleration and stopping in traffic, creating near collision situations. The issue has been reproduced multiple times and confirmed through repeated service visits, with the first and second recall related repairs performed at BMW of West Houston and a third repair attempt performed at BMW of Houston Midtown, following which the vehicle was returned to me. The vehicle has been inspected by authorized BMW dealerships and BMW North America has been notified, though I have not received guidance from corporate BMW regarding a plan movin

20251203ELECTRICAL SYSTEM

Three weeks ago the instrument cluster indicated a failure of the front collision avoidance system and said to have the vehicle examined by the dealer. I dropped it off two weeks ago and have been informed that they're having trouble updating the instrument panel and other component software. Other times the instrument panel would go dark for several seconds while driving. There is an open recall on X5 models produced from 01/24. Mine is not included as it was produced 11/23. Recall is 24V-138

20251203FORWARD COLLISION AVOIDANCE: WARNINGS

Three weeks ago the instrument cluster indicated a failure of the front collision avoidance system and said to have the vehicle examined by the dealer. I dropped it off two weeks ago and have been informed that they're having trouble updating the instrument panel and other component software. Other times the instrument panel would go dark for several seconds while driving. There is an open recall on X5 models produced from 01/24. Mine is not included as it was produced 11/23. Recall is 24V-138

20251106SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the contact was informed that parts were not yet available. In addition, the contact stated that the parts for the recall repair had been unavailable for more than a year. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.

20251106ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the contact was informed that parts were not yet available. In addition, the contact stated that the parts for the recall repair had been unavailable for more than a year. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.

20251031ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

20251031SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

20251022ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle failed to stop smoothly. No warning lights were illuminated. The contact stated that when the brake pedal was depressed, the brake pedal had an abnormal feeling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the parts were not yet available. The dealer was made aware of the failure; however, the contact was informed that parts were on back order. The contact stated that the dealer was contacted several times; however, the contact was informed each time that the parts were on back order. The contact stated that the parts had been unavailable for more than a year. The manufacturer was made aware of the

Mileage: 1,000

20251022SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle failed to stop smoothly. No warning lights were illuminated. The contact stated that when the brake pedal was depressed, the brake pedal had an abnormal feeling. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the parts were not yet available. The dealer was made aware of the failure; however, the contact was informed that parts were on back order. The contact stated that the dealer was contacted several times; however, the contact was informed each time that the parts were on back order. The contact stated that the parts had been unavailable for more than a year. The manufacturer was made aware of the

Mileage: 1,000

20251003ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

20251003SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

20251002POWER TRAIN

2024 BMW X5 with 22k miles, leasing the vehicle. Had the vehicle in the dealer, Herb Chambers BMW of Boston a few months ago to fix a brake recall and change the oil. Dealer said they fixed both, and also said they needed the vehicle all day to fix the brakes, so they got me an Uber and then dropped off the vehicle when it was completed. Fast forward to today, October 2, 2025. Drive train warning came up when driving the vehicle, told to find a safe place to stop, within 10 seconds the vehicle lost most of engine power. Was able to stop in a safe location, contacted roadside assistance, numerous warnings came up on screen. Roadside assistance said to start and stop the vehicle and this cleared the message, said that vehicle was safe to drive, it was probably just a sensor issue that put the vehicle into some type of safe mode (what a horrible thing to do, an enormously unsafe as the operator should determine this). Two days later, another drive train warning and the vehicle on i

20251002SERVICE BRAKES

2024 BMW X5 with 22k miles, leasing the vehicle. Had the vehicle in the dealer, Herb Chambers BMW of Boston a few months ago to fix a brake recall and change the oil. Dealer said they fixed both, and also said they needed the vehicle all day to fix the brakes, so they got me an Uber and then dropped off the vehicle when it was completed. Fast forward to today, October 2, 2025. Drive train warning came up when driving the vehicle, told to find a safe place to stop, within 10 seconds the vehicle lost most of engine power. Was able to stop in a safe location, contacted roadside assistance, numerous warnings came up on screen. Roadside assistance said to start and stop the vehicle and this cleared the message, said that vehicle was safe to drive, it was probably just a sensor issue that put the vehicle into some type of safe mode (what a horrible thing to do, an enormously unsafe as the operator should determine this). Two days later, another drive train warning and the vehicle on i

20250929SERVICE BRAKES

The car suddenly dead in the intersection when driving the car, then can’t start the car, can’t shift the gear, stay in neutral position all the time. A message came out staying “Brake problem “! After around 20 minutes, system messaged us “problem solved, OK to drive “, so we were able to start the engine and start driving as normal. I called Service center let them know the scenario but got no answer. After 4 days same problem reoccurring again, this time car dead during left turn, fortunately no car hit our car (we were having 2 babies in the car). A lot of messages showed up, still mentioned “Brake problems “, and after 15-20 minutes, message us again - “Problem solved, ok to drive “. We have AAA tow the car to BMW service center later since we didn’t feel the message was reliable. The service center identified the problem and replaced the Mechatronics Control Unit and returned the car to us after 7 days. I am concerned about the car’s system message

20250929UNKNOWN OR OTHER

The car suddenly dead in the intersection when driving the car, then can’t start the car, can’t shift the gear, stay in neutral position all the time. A message came out staying “Brake problem “! After around 20 minutes, system messaged us “problem solved, OK to drive “, so we were able to start the engine and start driving as normal. I called Service center let them know the scenario but got no answer. After 4 days same problem reoccurring again, this time car dead during left turn, fortunately no car hit our car (we were having 2 babies in the car). A lot of messages showed up, still mentioned “Brake problems “, and after 15-20 minutes, message us again - “Problem solved, ok to drive “. We have AAA tow the car to BMW service center later since we didn’t feel the message was reliable. The service center identified the problem and replaced the Mechatronics Control Unit and returned the car to us after 7 days. I am concerned about the car’s system message

20250928SERVICE BRAKES

My BMW X5 has a recall on the braking system that was sent to me on October 2024 and still nothing has been done about it yet, the dealer always says it's not available yet, I believe this problem should be fixed by now and wonder if BMW will ever fix this problem, I believe they have had enough time to correct this. [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250923ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2024 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Compare 2024BMWX5 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2024 BMW X5 have?
The 2024 BMW X5 has 238 NHTSA complaints, 13 crashes, 1 fires, 5 injuries, and 0 deaths reported.
What is the safety rating for the 2024 BMW X5?
The 2024 BMW X5 received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2024 BMW X5?
Yes, the 2024 BMW X5 has 7 recall(s). The most common affected component is STRUCTURE:INTERIOR PANELS:DASHBOARD. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 BMW X5?
The most-complained component for the 2024 BMW X5 is ELECTRONIC STABILITY CONTROL (ESC) with 55 complaints. Other frequently reported areas include SERVICE BRAKES, HYDRAULIC and SERVICE BRAKES.
Is the 2024 BMW X5 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 BMW X5 has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.