2023 BMW X5

35 complaints filed with NHTSA.

35
Complaints
6
Crashes
0
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
UNKNOWN OR OTHER7
ELECTRICAL SYSTEM5
POWER TRAIN4
ENGINE3
SERVICE BRAKES2
SUSPENSION1
FUEL/PROPULSION SYSTEM1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
STEERING1
TIRES:TREAD/BELT1
LANE DEPARTURE: WARNING1
LANE DEPARTURE: ASSIST1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
BACK OVER PREVENTION: WARNINGS1

Recalls (4)

22V94200019/12/2022

SEATS:CRITICAL FASTENERS

BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.

23V82100006/12/2023

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i

23V25300006/04/2023

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comp

22V82000002/11/2022

VISIBILITY:WINDSHIELD

BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circ

Recent Complaints

20251230CrashSERVICE BRAKES

While driving the vehicle at highway speed, the vehicle did not respond as expected during braking. Upon attempting to slow the vehicle, control was lost, the vehicle became unstable, left the roadway, and rolled. As a result of the incident, the driver sustained serious injuries requiring emergency transport and hospitalization. No warning lamps, messages, or brake-related alerts were observed prior to the incident. After the crash, the BMW mobile application displayed a brake system malfunctio

20251219STRUCTURE:BODY

My sunroof spontaneously exploded yesterday, which sounded like a loud shotgun blast going off. Fortunately my vehicle was stopped at the time, but no rocks or debris had hit it to cause this then or previously, and nothing had fallen on it. No warning or other symptoms prior to this happening, the car was in mint condition and always garaged, 34,750 miles. Could have been much worse had I been driving at highway speeds and not stopped at a traffic light.

20251219UNKNOWN OR OTHER

My sunroof spontaneously exploded yesterday, which sounded like a loud shotgun blast going off. Fortunately my vehicle was stopped at the time, but no rocks or debris had hit it to cause this then or previously, and nothing had fallen on it. No warning or other symptoms prior to this happening, the car was in mint condition and always garaged, 34,750 miles. Could have been much worse had I been driving at highway speeds and not stopped at a traffic light.

20251211ELECTRICAL SYSTEM

While on a stretch of two lane highway with no shoulders I got some flashing error messages that were too quick to read, then the car made the shutdown sound like when you turn the car off, and said “Goodbye” on the screen. The gas pedal was unresponsive, pulled itself away from my foot. The screen showed what it normally shows when you turn the car off - option to charge immediately or precondition now. Car was just coasting. Eventually I hit the start button and the car turned back on. I t

20251211UNKNOWN OR OTHER

While on a stretch of two lane highway with no shoulders I got some flashing error messages that were too quick to read, then the car made the shutdown sound like when you turn the car off, and said “Goodbye” on the screen. The gas pedal was unresponsive, pulled itself away from my foot. The screen showed what it normally shows when you turn the car off - option to charge immediately or precondition now. Car was just coasting. Eventually I hit the start button and the car turned back on. I t

20250825BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

While driving, the information LED screen on the car flickered and went black within a second. Other electric components malfunctioned as well, e.g. radio, air conditioning/heating. Obviously, the cameras and safety systems associated with the screen also did not work. There was no warning that this was going to happen and, without these safety features, I felt that I was at a greater risk. The next day, I took the car to a BMW dealership, and was told that the Head Unit High was malfunctionin

20250825VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

While driving, the information LED screen on the car flickered and went black within a second. Other electric components malfunctioned as well, e.g. radio, air conditioning/heating. Obviously, the cameras and safety systems associated with the screen also did not work. There was no warning that this was going to happen and, without these safety features, I felt that I was at a greater risk. The next day, I took the car to a BMW dealership, and was told that the Head Unit High was malfunctionin

20250620EXTERIOR LIGHTING

On the driver's side the headlight's smaller light stopped working. I brought the car to BMW and they said the LED burned out, which also caused burn marks on the headlight assembly, so the entire headlight assembly needs to be replaced.

20250609POWER TRAIN

The contact owns a 2023 BMW X5. The contact stated that upon starting the vehicle, the contact noticed a fluid leak underneath the vehicle. The contact stated that upon driving from a complete stop, the vehicle failed to exceed 5 MPH. The check engine warning light and other unknown warning lights were illuminated. The messages " Drivetrain Malfunction" and "4-WD Component" and other unknown messages were displayed. The contact pulled over to the side of the road, turned off and restarted the v

Mileage: 50,900

20250408POWER TRAIN

Two incidents I was driving the vehicle and the notification popped up saying drivetrain error at that moment the Car Detail and I was unable to go over 30 mph while driving in the fast lane on California highways 2/13/2025 3/30/2025

20240820CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.

20240820CrashBACK OVER PREVENTION: WARNINGS

The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.

20240820CrashUNKNOWN OR OTHER

The car safety features should not allow the vehicle to move with an open door. It should also alert driver with warning if passenger door is ajar before and when in motion. The car did not register at any point (sound, dash light or otherwise) while the car door was moving that the rear driver side passenger door was ajar and door hit something. Even after collision, the vehicle still did not send any collision notice, signal driver door was open or stop automatically at any point.

20240712UNKNOWN OR OTHER

On June 1, 2024, I was driving on the highway at about 70 MPH, when all of a sudden there was a loud boom and the glass on the panoramic sunroof blew out. Was not close to other vehicles, nor did I hear any impact from any object. Immediately drove my car to the local dealership. Dealership indicated it was not a known issue that they have seen and said it was outside influence that caused the issue. However, the glass was pointed upward and the glass exploded outward. Fortunately, I had my

20240626UNKNOWN OR OTHER

When driving down the highway at 65 mph there was a loud bang and wind started blowing through the roof. Small shards of glass came through the moon roof. I pulled over at the next exit and stopped. I looked at the moon roof and it had exploded. At the time of the incident the moon roof was closed. It was daylight and I was not near an overpass, so no one could have thrown a rock to cause the damage. The moon roof clearly failed for no apparent reason. I was fortunate that the moon roof was clos

20240520LANE DEPARTURE: WARNING

The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BU

20240520LANE DEPARTURE: ASSIST

The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BU

20240520FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The car model I have includes an additional fee for a "drivers" assistance package; this feature doesn't work as designed. BMW likes to call it 'limitations of the system', but will not offer any repair, correction or refund for this "issue". Unfortunately, this issue is such a hazard and pops up so spontaneously, if there were any cars around I would have collided with them. BMW says this is called "greying". The systems doesn't recognize or sense the terrain and attempts to warn the driver, BU

20240117UNKNOWN OR OTHER

Drivetrain failure reported on dash. Car stutter during drive but continued without any breakdown.

20231122TIRES:TREAD/BELT

The contact owns a 2023 BMW X5 equipped with Continental Tires, Tire Line: Premium Contact 6 SSR, Front Passenger's Side Tire Size: 275/40R/21, DOT Number: A349D74A, Rear Passenger's Side Tire Size: 315/35/R21 YXL, DOT Number: A372D74B. The contact stated while driving 25 MPH, there was an abnormal clunk while the tires were rotating, and a message indicating that the tire pressure was low was displayed. The contact pulled in front of the residence and parked the vehicle. Upon inspecting the tir

Mileage: 5,700