2004 BMW X5

93 complaints filed with NHTSA.

93
Complaints
4
Crashes
13
Fires
8
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM10
ENGINE9
LATCHES/LOCKS/LINKAGES7
POWER TRAIN7
SEATS5
POWER TRAIN:AUTOMATIC TRANSMISSION4
STEERING4
AIR BAGS4
SUSPENSION3
EXTERIOR LIGHTING3
UNKNOWN OR OTHER3
VEHICLE SPEED CONTROL2
STRUCTURE2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS2

Recalls (4)

04V40900018/08/2004

POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)

ON CERTAIN PASSENGER VEHICLES WITH 3.0 L ENGINES AND MANUAL TRANSMISSIONS, IF THE VEHICLE IS IN FIRST GEAR, AND MOVING SLOWLY, WITH THE ACCELERATOR PEDAL HELD IN A CONSTANT POSITION OF LOW ENGINE SPEED AND WITH THE CLUTCH PEDAL HELD IN A PARTIALLY DEPRESSED POSITION, ENGINE SPEED MAY INCREASE.

03V47500014/11/2003

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

ON CERTAIN SPORT UTILITY VEHICLES, THE BOLTS THAT HOLD THE FRONT DIFFERENTIAL, THE RIGHT OUTPUT SHAFT HOUSING FLANGE AT THE ENGINE, AND THE RIGHT-HAND ENGINE SUPPORT MAY BE INSUFFICIENTLY TIGHTENED.

04V34400014/07/2004

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 8 AND 12 CYLINDER ENGINES, THE DIGITAL ENGINE MANAGEMENT CONTROL (EMC) UNITS WERE NOT PRODUCED ACCORDING TO SPECIFICATIONS.

04V40200013/08/2004

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

ON CERTAIN SPORT UTILITY VEHICLES, THE IN-TANK FUEL LINE MAY HAVE BEEN ATTACHED INCORRECTLY.

Recent Complaints

20180620FireELECTRICAL SYSTEM

VEHICLE STARTED SMOKING FROM UNDER THE CAR AND AIR VENTS WHILE CAR WAS IN MOTION AIR CONDITIONING WAS RUNNING AND THE OWNER PULLED OVER AND THE FIRE DEPARTMENT PUT OUT THE FIRE AND BROKE 3 WINDOWS UNNECESSARILY IN THE PROCESS. CAR ENDED UP BEING TOTALED AND RESIDES AT OWNERS PROPERTY. COULD BE BASED ON OTHER REPORTS AND A POSSIBLE RECALL ON BLOWER MOTOR ON 2001-2003 RECALLS WERE CHECKED AND ARE CURRENT ON THIS VEHICLE CHECKED BY DEALER AND NHTSA WEBSITE

Mileage: 105,000

20180620FireUNKNOWN OR OTHER

VEHICLE STARTED SMOKING FROM UNDER THE CAR AND AIR VENTS WHILE CAR WAS IN MOTION AIR CONDITIONING WAS RUNNING AND THE OWNER PULLED OVER AND THE FIRE DEPARTMENT PUT OUT THE FIRE AND BROKE 3 WINDOWS UNNECESSARILY IN THE PROCESS. CAR ENDED UP BEING TOTALED AND RESIDES AT OWNERS PROPERTY. COULD BE BASED ON OTHER REPORTS AND A POSSIBLE RECALL ON BLOWER MOTOR ON 2001-2003 RECALLS WERE CHECKED AND ARE CURRENT ON THIS VEHICLE CHECKED BY DEALER AND NHTSA WEBSITE

Mileage: 105,000

20180212CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 BMW X5. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, BACK, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. THE VIN WAS NOT AVAILABLE.

Mileage: 180,000

20170404CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE FAILED TO STOP FOR A RED LIGHT AND THE CONTACT CRASHED INTO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES IN THE NECK AND BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

20170215FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT NOTICED A HOLE BURNED INTO THE DRIVER'S SEAT. THE CONTACT'S JACKET WAS ALSO BURNED. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SEAT HEATER HAD A MALFUNCTION. THE HEATER MECHANISMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 06/07/17*LJ *CN

Mileage: 94,000

20170131FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE SEAT HEAT WARMER BURNED A HOLE THROUGH THE SEAT. THERE WERE NO INJURIES; HOWEVER, THE CONTACT FELT THE HEAT OF THE BURNER COMING THROUGH THE SEAT. THE DEALER DETERMINED THAT THE SEAT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

20151026FireSTRUCTURE:BODY

THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COU

Mileage: 125,000

20151026FireENGINE

THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COU

Mileage: 125,000

20151026FireWHEELS

THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD WHILE DRIVING IN TOWN TO THE POST OFFICE. UPON PARKING THE VEHICLE AT THE POST OFFICE, IT CAUGHT FIRE UNDER THE HOOD AND THE FIRE DEPT. HAD TO BE CALLED TO FORCE OPEN THE HOOD TO PUT OUT THE FIRE. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED IN FRONT OF THE FIRE WALL. THE USPS MOVED EMPLOYEES/CUSTOMERS TO THE REAR OF THE BUILDING FOR PRECAUTION OF EXPLOSION AND SMOKE INHALATION OF THE BURNING PLASTIC, RUBBER AND RELATED PARTS. IT WAS FORTUNATE I COU

Mileage: 125,000

20130514FireELECTRICAL SYSTEM

I WAS CAME BACK FROM WORK TO HAVE LUNCH. CAR WAS PARKED IN DRIVE WAY. AFTER 30 MINS OF LUNCH WHEN I CAME OUT OF THE HOUSE, I SAW SMOKE COMING FROM THE FRONT OF THE CAR. CAR WAS NOT RUNNING. KEYS WERE IN MY POCKET. I OPENED THE HOOD AND SAW FIRE IN THE COOLING FAN. I PULLED MY WATER HOSE TO STOP THE FIRE. WAITING FOR TOWING TRUCK TO COME AND TAKE IT TO BMW SERVICE. I AM SURPRISED TO SEE HOW A NON-RUNNING CAR CAN CATCH FIRE. THERE IS SOMETHING WRONG WITH BMWS. *TR

Mileage: 151,846

20130219FireSEATS

TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT HE STARTED TO SMELL SOMETHING BURNING FROM UNDER THE DRIVER'S SEAT. THE CONTACT PULLED OVER AT A GAS STATION TO HAVE THE VEHICLE INSPECTED. THE ATTENDANT FOUND THAT THERE WAS A HOLE UNDER THE SEAT FROM THE HEATED SEAT ELEMENT. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE HEATED SEAT ELEMENT, BUT NOT THE ACTUAL SEAT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 89,000.

Mileage: 89,000

20121023FireENGINE

TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT BRUNING FUMES WERE EMITTED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE DIAPHRAGM BROKE CAUSING AN OIL LEAKAGE INTO THE ENGINE AND AS A RESULT, THE CCV VALVE NEEDED TO BE REPAIRED. ALSO, THE MECHANIC STATED THAT THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE ARE OF THE FAILURE WHO REFERRED HIM TO NHTSA. THE FAILURE MIL

Mileage: 75,000

20120628FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENTIRE INSTRUMENT PANEL TURNED PINK. THE CONTACT ALSO NOTICED A FISHY ODOR IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE BATTERY CABLE HAD BURNED THE ALTERNATOR. THE TECHNICIAN REPLACED THE BATTERY AND THE ALTERNATOR. THERE WAS A MANUFACTURER'S RECALL THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONT

Mileage: 90,000

20101217FireSEATS

2004 X5, 58,000 MILE. DRIVERS HEATED SEAT BURNED A HOLE IN THE LEATHER AND MY LEFT LEG/BUTTOCK AREA WAS BURNED. I SWITCHED OFF THE SEAT BUTTON, AND PUT OUT THE GLOWING LEATHER SEAT FIRE. THIS BURNED ME SLIGHTLY AND COULD HAVE CAUSE A SERIOUS FIRE. I HAVE CONTACTED THE BMW DEALER AND SAID IT WOULD NOT BE COVERED UNDER A RECALL OR WARRANTY. APPROX. COST IS 750.00 TO REPAIR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURE. I SEE THERE IS A PATTERN OF PROBLEMS WITH THIS ITEM. H

Mileage: 58,495

20080614CrashAIR BAGS:SIDE/WINDOW

WHILE DRIVING OUR 2004 BMW X5 A PERSON RAN A STOP SIGN AND HIT ME IN THE DRIVER'S SIDE DOOR, THE IMPACT WAS SO HARD MY SUV WAS PUSHED INTO ANOTHER LANE AND THE FRONT LEFT TIRE WAS "BLOWN OUT". THE DRIVER'S SIDE DOOR HAD TO BE REPLACED DUE TO STRUCTURAL DAMAGE BUT AIRBAG NEVER DEPLOYED. I HAVE SUSTAINED A CERVICAL AND A THORACIC SPINE INJURY (HERNIATED DISCS) AND CONTINUE TO BE UNDER MEDICAL TREATMENT FOR THE PAST 10 MONTHS. IN DECEMBER I HAD TO STOP WORKING AS A RESULT OF THE ACCIDENT. MAYBE IF

Mileage: 38,000

20080602CrashLATCHES/LOCKS/LINKAGES

ON MAY 21, 2008, I REPORTED A PROBLEM REGARDING MY BMW X5 HAVING A DOOR FAILURE PROBLEM REGARDING THE ELECTRONIC SYSTEM. ON MAY 29, 2008 I WAS IN A MOTOR VEHICLE ACCIDENT. THE ACCIDENT WAS NOT MY FAULT. I WAS HIT FROM BEHIND. MY SON AND I WERE INJURED. I HAD TO BE EXTRACTED FROM THE VEHICLE. THE EMERGENCY PERSONAL COULD NOT OPEN THE PASSENGER DOOR TO REMOVE ME FROM THE VEHICLE. THEY HAD TO GO THROUGH THE BACK SEAT. I HAD COMPLAINED TO YOU AND BMW REGARDING THE SAFETY HAZARD OF THIS VEHIC

20080129FireEXTERIOR LIGHTING:TAIL LIGHTS

TL*THE CONTACT OWNS A 2004 BMW X5. SHE STATED THAT THE PASSENGER TAIL LIGHTS FAILED TO ILLUMINATE. THE DEALER STATED THAT BURNED CONNECTORS CAUSED THE FAILURE. THE DEALER MADE THE REPAIR. APPROXIMATELY TWO DAYS LATER THE FAILURE OCCURRED ON THE DRIVER SIDE TAIL LIGHT. AS OF JANUARY 29, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 67,000.

Mileage: 65,000