Total Complaints
136 filings
BMW X5 · model year
136 NHTSA complaints, 3 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002BMWX5 carries 136 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 15 fires, 3 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 X5 is air bags with 19 filings, followed by electrical system (14) and engine and engine cooling (13). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2002 X5. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
136 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 19 |
| ELECTRICAL SYSTEM | 14 |
| ENGINE AND ENGINE COOLING | 13 |
| ENGINE AND ENGINE COOLING:ENGINE | 7 |
| STRUCTURE:BODY | 7 |
| ENGINE | 7 |
| STEERING | 6 |
| UNKNOWN OR OTHER | 5 |
| EXTERIOR LIGHTING | 5 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| LATCHES/LOCKS/LINKAGES | 3 |
| SERVICE BRAKES | 3 |
| SEAT BELTS | 3 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 2 |
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2000-2002 BMW 320i, 323i, 325i, 325xi, 330i, 330xi, 323Ci, 325Ci, 330Ci, M3, 323iT, 325iT and 325xiT vehicles, 2001-2002 525i, 530i, 540i, M5, 525iT and 540iT vehicles, and 2001-2003 X5 3.0i, X5 4.4i, and X5 4.6is vehicles. These vehicles may hav
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ON CERTAIN SPORT UTILITY VEHICLES, IT MAY BE POSSIBLE FOR THE FRONT BRAKE LINE TO SLIP OUT OF THE RETAINING BRACKET LOCATED AT THE FRONT STRUT. THE BRAKE HOSE THAT IS ATTACHED TO THE BRAKE LINE COULD COME IN CONTACT WITH THE TIRE AND BE SUBJECTED TO WEAR AND ABRASION.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ON CERTAIN PASSENGER VEHICLES, THE CONNECTION OF THE SAFETY BELT BUCKLE TO THE STEEL ROPE OF THE TENSIONER DOES NOT MEET BMW SPECIFICATIONS. IN SEVERE FRONTAL CRASHES, THIS CONNECTION CAN DETACH.
Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.
Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation but continue to receive letters that indicate I could die of the airbag.
Several components or systems have failed or malfunctioned, including the ABS module, power steering, rear left turn signal connection, speedometer, and there are various error codes (P0313, P0500, P1093, P2098, OBDII FAIL, OBD bulb check FAIL). It is not clear if these components are available for inspection upon request based on the information provided. The safety of the driver and others on the road was put at risk due to the failure of the ABS module, the absence of power steering, and the non-functioning rear left turn signal. The malfunctioning ABS system can lead to reduced braking efficiency and increased stopping distances, while the lack of power steering can make the vehicle harder to control. Additionally, the non-functioning rear left turn signal can cause confusion for other drivers on the road, increasing the risk of accidents. It is not clear from the information provided if the problem has been reproduced or confirmed by a dealer or independent service center. Ther
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, THE HOOD INADVERTENTLY UNLATCHED CAUSING DAMAGE TO THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE HOOD SHOCKS AND HOOD HINGES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS STILL AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Mileage: 117,000
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT HE DID NOT SECURE THE VEHICLE'S HOOD LATCH WHEN HE PUT THE HOOD DOWN. THE CONTACT THEN DROVE THE VEHICLE AT 35 MPH, WHEN THE HOOD FLUNG UP. NO WARNING LIGHTS ILLUMINATED. BMW OF NORTH LIBERTY (525 MADISON AVE, NORTH LIBERTY, IA 52317) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER INFORMED THAT THEY COULD NOT COME TO A CONCLUSIVE DECISION AS TO DETERMINE IF THE VEHICLE WAS EQUIPPED WITH THE HOOD WARNING SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHOCKS INSIDE THE HOOD HAD RIPPED LOOSE AND THE HOOD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT INFORMED THAT THE REARVIEW MIRROR WOULD ALERT, IF THE HOOD WAS OPEN AND THE COMPLAINT WOULD BE FORWARDED TO THEIR SAFETY ENGINEER, HOWEVER SINCE THE VEHICLE WAS NOT TAKEN TO A CERTIFIED BMW MECHANIC FOR ROUTINE MAINTENANCE, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 117,0
Mileage: 117,000
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
Mileage: 230,000
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
Mileage: 230,000
CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND AFTER GETTING IN THE CENTRAL LOCKING SYSTEM WOULD NOT WORK. AFTER RESEARCHING THE PROBLEM I FOUND THAT THE GMIII CONTROLS THE CENTRAL LOCKING AS WELL AS OTHER ITEMS LIKE THE WINDSHIELD WIPERS, INTERIOR LIGHTS, SUN ROOF, AND REAR UPPER AND LOWER HATCH. I ORDERS A NEW ONE AND WHEN I TOOK THE OLD ONE OUT TO REPLACE IT I FOUND THAT IT HAD CAUGHT ON FIRE AND BLEW FUSE 14. IT APPEARS A THYRISTOR OR TIAC GOT TO HOT AND SET THE BOARD AND CASE ON FIRE. I HAD SMELT A PLASTIC SMELL EARLIER WHILE DRIVING SO IT MAY HAVE BEEN BURNING BEFORE I PARKED. I AM ATTACHING PHOTOS.
Mileage: 230,000
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
Mileage: 153,000
TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE CONTACT SPOKE WITH MOSS MOTORS BMW (1401 SURREY ST, LAFAYETTE, LA 70501) WHERE THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
Mileage: 153,000
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
Mileage: 179,000
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
Mileage: 179,000
WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT MY LEFT REAR TAIL LIGHT STAYED ON THE NEXT MORNING MY BATTERY WAS DEAD. SO I PULLED THE BATTERY AND CHARGED IT NOW WHEN I CONNECT THE BATTERY ALL MY LIGHTS FLASH RANDOMLY WITH NO KEY IN IT. I HAVE NOT DRIVEN THE CAR FOR 3 MONTHS IT IS NOT SAFE AND THE NEAREST BMW SERVIES IS 40 MILES AWAY . I HAVE A RECALL FOR THE AIR BAG , BUT NOT TAKING A CHANCE ON DRIVING IT TO GET FIXED
Mileage: 179,000
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE
Mileage: 150,000
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE
Mileage: 150,000
THE DASHBOARD WENT DARK, ONLY GAUGE THAT WORKED WAS THE TACHOMETER WHICH I COULDNT SEE BECAUSE I HAD NO DASHBOARD LIGHTS. STOPPED VEHICLE AND TOOK THE KEYS OUT COULDNT TURN MY LIGHTS OFF HAD NO TURN SIGNALS,THE 3RD BRAKE LIGHT WAS ON ALL NIGHT LONG KILLING THE BATTERY I TRIED EVERY FUSE. ALSO MY HEADLIGHTS WOULDNT TURN OFF THE LIGHTING CONTROLS WERE USELESS, AND JUST KEPT SMELLING AN ELECTRONIC BURNING SMELL. I MANAGED TO DISCONNECT ALL THE LIGHTS EXCEPT THE 3RD BRAKE LIGHT. COULDNT DISCONNECT THE BATTERY BECAUSE THE LIFT GATE TO GET INTO THE BACK WOULDN'T WORK AND THE CENTER CONSOLE HAZARDS STUCK ON AND DOOR LOCKS DIDN'T WORK I HAD TO REMOVE THE GLOVE BOX AND ALL THE PANELING AND TRACK DOWN THE SMELL. TURNS OUT THE PROBLEM WITH THIS VEHICLE IS THAT THE RAIN MANAGES TO WORK ITSELF DOWN THE INSIDE OF THE A FRAME ON BOTH DRIVER AND PASSENGER SIDES OF THE VEHICLE ON DRIVER SIDE IT DESTROYS THE OBD MODULE BUT ON THE PASSENGER SIDE IT TRICKLES DIRECTLY INTO THE LCM LIGHTING CONTROL MODULE
Mileage: 150,000
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
Mileage: 150,368
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
Mileage: 150,368
TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), THE HORN ACTIVATED ON ITS OWN. THE VEHICLE WAS TAKEN FIVE TIMES TO BMW OF MURRAY (LOCATED AT 4735 STATE ST, MURRAY, UT 84107, (801) 262-2479) FOR REPAIRS, BUT THE FAILURE RECURRED. AFTER THE LAST REPAIR, THE STEERING WHEEL WAS NOT ALIGNED AND THE CRUISE CONTROL DID NOT FUNCTION. ALSO, THE VOLUME CONTROL BUTTON AND HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 150,368.
Mileage: 150,368
RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.
Mileage: 150,705
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.