Total Complaints
16 filings
BMW X1 · model year
16 NHTSA complaints, 2 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2019BMWX1 carries 16 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 X1 is electrical system with 5 filings, followed by structure (2) and engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2019 X1. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
16 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 5 |
| STRUCTURE | 2 |
| ENGINE | 2 |
| UNKNOWN OR OTHER | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| VISIBILITY/WIPER | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| SUSPENSION | 1 |
EXTERIOR LIGHTING:TAIL LIGHTS
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i and X1 xDrive28i vehicles. Contaminated hardware may cause the attachment brackets of the taillight housings to crack, causing the lights to loosen or possibly detach from the vehicle.
STEERING:LINKAGES:TIE ROD ASSEMBLY
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of th
STRUCTURE:BODY:ROOF AND PILLARS
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of
A recall was issued for similar vehicles (X1) but ended with the 2018 model year (Recall 24V-608). This issue continues to be present in the 2019 model year. The thermostats in subsequent year models continue to leak, presenting a hazard. An engine warning lamp triggered an inspection at BMW Honolulu which identified the thermostat leak issue requiring âimmediate attention.â In addition, BMW engine mounts in the same model year vehicle have failed in less than 6 years of operation which could present a significant operational hazard. This issue was identified at the same time as the thermostat issue referenced previously. A similar dealer recommendation of âimmediate attention,â suggests the severity of the issue. This vehicle has been properly serviced at BMW Honolulu since it was purchased as a certified pre-owned vehicle from BMW Honolulu on October 22, 2022.
A recall was issued for similar vehicles (X1) but ended with the 2018 model year (Recall 24V-608). This issue continues to be present in the 2019 model year. The thermostats in subsequent year models continue to leak, presenting a hazard. An engine warning lamp triggered an inspection at BMW Honolulu which identified the thermostat leak issue requiring âimmediate attention.â In addition, BMW engine mounts in the same model year vehicle have failed in less than 6 years of operation which could present a significant operational hazard. This issue was identified at the same time as the thermostat issue referenced previously. A similar dealer recommendation of âimmediate attention,â suggests the severity of the issue. This vehicle has been properly serviced at BMW Honolulu since it was purchased as a certified pre-owned vehicle from BMW Honolulu on October 22, 2022.
The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons. Once the contact was able to take the vehicle to the dealer, the contact was informed that the time frame for the Battery Extended Warranty coverage for the replacement of the battery had expired. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case and decided to cover 50% of the cost for the repair. The failure mileage was 44,770.
Mileage: 44,770
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Mileage: 39,673
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Mileage: 39,673
Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath the shark fin. The head liner has to be removed to diagnosis and replace the TCU. This is poor engineering placement makes the fix difficult and very costly. The life saving feature is compromised!
The moonroof spontaneously exploded while traveling on interstate highway at 65 mph. I was in the open and no vehicles were near me. I was showered in glass but uninjured because I was wearing a brimmed hat. I could have but did not lose control of the vehicle. There was no warning or other indicator of the problem. The dealership inspected and replaced at no cost to us. No police or insurance involvement.
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicleâs path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and f
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicleâs path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and f
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Mileage: 17,000
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Mileage: 17,000
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Mileage: 17,000
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED ELMHURST BMW (500 W LAKE ST, ELMHURST, IL 60126) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DATE FOR THE PARTS TO ARRIVE WAS UNKNOWN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK BMW NORTHLAKE (10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-8126) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.