Total Complaints
16 filings
BMW I7 · model year
16 NHTSA complaints, 5 crash reports, and 10 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023BMWI7 carries 16 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 I7 is electrical system with 2 filings, followed by forward collision avoidance: adaptive cruise control (2) and forward collision avoidance: warnings (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2023 I7. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
16 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| SERVICE BRAKES | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| STRUCTURE:BODY | 1 |
| POWER TRAIN | 1 |
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
ELECTRICAL SYSTEM
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
VISIBILITY/WIPER
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an i
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
ELECTRICAL SYSTEM
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those con
ELECTRONIC STABILITY CONTROL (ESC)
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (
SEATS
BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
AIR BAGS
BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable
The contact owns a 2023 BMW i7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2023 BMW i7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2023 BMW I7. The contact stated that while driving 50 MPH, the vehicle became inoperable. The contact engaged the parking brake to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts for the recall repair would become available. The failure mileage was 4,700. Parts distribution disconnect.
Mileage: 4,700
The contact owns a 2023 BMW I7. The contact stated that while driving 50 MPH, the vehicle became inoperable. The contact engaged the parking brake to stop the vehicle. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts for the recall repair would become available. The failure mileage was 4,700. Parts distribution disconnect.
Mileage: 4,700
I have contacted the BMW dealership in Henderson several times about the recall and they do not have a fix from the BMW. I contacted BMW about the issue and filed a complaint with them to offer a solution of replacing the vehicle or return the vehicle for a buyout. I reported the problem to BMW on May 20, 2024 and the manufacture is not informing me of any update or responding to my request. The BMW i7 is unsafe to drive and on three occasions I have almost been involved in an accident because the vehicle is taking longer to stop and I have to firmly press on the brakes in order to stop the car. I would like BMW to offer a solution to repurchase the vehicle as I have significant safety concerns driving the car. I have been in constant contact with Seema Kumar Executive Customer Care and Customer Relations and Services at BMW. She has been saying to me that she is waiting on a update from her team and every week there has been no update and I am still making payments on a car this ha
Brand new car bought in Nov 2023. On February 12, 2024, this Recall Campaign No. 24V-104: Integrated Brake (IB) Module came out - albeit with no remedy. It is now Jun 22nd - 4 months later - and there is still no remedy. I am adversely affected in the following ways: - I have been unable to drive the defective vehicle for over 4 months now - I have been unable to purchase the vehicle out of the lease as they won't provide a payoff-quote with an open recall - I am unable to re-sell the vehicle with the open recall. 4 months is an unacceptable time to remedy (and it may be a lot longer, or never) - as by the time the recall came out, I had only owned the car for less than 3 months. As of today, I was unable to use the car for a longer time than I have been able to use it since leasing it brand new. Over the past 4 months, every time I attempted to have the recall addressed at a BMW dealership, I was repeatedly told there was no remedy available.
Brand new car bought in Nov 2023. On February 12, 2024, this Recall Campaign No. 24V-104: Integrated Brake (IB) Module came out - albeit with no remedy. It is now Jun 22nd - 4 months later - and there is still no remedy. I am adversely affected in the following ways: - I have been unable to drive the defective vehicle for over 4 months now - I have been unable to purchase the vehicle out of the lease as they won't provide a payoff-quote with an open recall - I am unable to re-sell the vehicle with the open recall. 4 months is an unacceptable time to remedy (and it may be a lot longer, or never) - as by the time the recall came out, I had only owned the car for less than 3 months. As of today, I was unable to use the car for a longer time than I have been able to use it since leasing it brand new. Over the past 4 months, every time I attempted to have the recall addressed at a BMW dealership, I was repeatedly told there was no remedy available.
Brand new car bought in Nov 2023. On February 12, 2024, this Recall Campaign No. 24V-104: Integrated Brake (IB) Module came out - albeit with no remedy. It is now Jun 22nd - 4 months later - and there is still no remedy. I am adversely affected in the following ways: - I have been unable to drive the defective vehicle for over 4 months now - I have been unable to purchase the vehicle out of the lease as they won't provide a payoff-quote with an open recall - I am unable to re-sell the vehicle with the open recall. 4 months is an unacceptable time to remedy (and it may be a lot longer, or never) - as by the time the recall came out, I had only owned the car for less than 3 months. As of today, I was unable to use the car for a longer time than I have been able to use it since leasing it brand new. Over the past 4 months, every time I attempted to have the recall addressed at a BMW dealership, I was repeatedly told there was no remedy available.
The car warning flashes âdrivetrain faultâ. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up. I got it towed to the dealership . I am told that the AC compressor failure to the high voltage battery system , shut down the system . Seems very dangerous to do that while I was driving on the highway !
The car warning flashes âdrivetrain faultâ. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up. I got it towed to the dealership . I am told that the AC compressor failure to the high voltage battery system , shut down the system . Seems very dangerous to do that while I was driving on the highway !
I purchased a new BMW i7 xDrive60 at the end of December 2023. There have been numerous software issues since I purchased the vehicle. Yesterday while driving at low speed, a car in front of me at a stop light slammed on brakes. I attempted to depress the brake but it was too late. My car collided with the vehicle in front. I did not initially see the driver ahead of me stop as I was looking to the side for oncoming traffic. All of the ADAS systems are activated in my vehicle and set to the most sensitive settings including the autonomous emergency braking/FCW which is set to âEarlyâ response. My vehicle provided no warning of the impending collision nor did it attempt to brake on its own. There is an issue with the AEB functionality in the i7 that needs to be investigated. In addition to this issue, thereâs also a problem with the automatic brake hold function when the car stops. Due to poor programming, after bringing the car to a stop by using regenerative braking the car th
I purchased a new BMW i7 xDrive60 at the end of December 2023. There have been numerous software issues since I purchased the vehicle. Yesterday while driving at low speed, a car in front of me at a stop light slammed on brakes. I attempted to depress the brake but it was too late. My car collided with the vehicle in front. I did not initially see the driver ahead of me stop as I was looking to the side for oncoming traffic. All of the ADAS systems are activated in my vehicle and set to the most sensitive settings including the autonomous emergency braking/FCW which is set to âEarlyâ response. My vehicle provided no warning of the impending collision nor did it attempt to brake on its own. There is an issue with the AEB functionality in the i7 that needs to be investigated. In addition to this issue, thereâs also a problem with the automatic brake hold function when the car stops. Due to poor programming, after bringing the car to a stop by using regenerative braking the car th
The front doors release button are designed and placed on the car door which can open as soon as your knee unintentionally touches the button. This poses a risk of opening the doors while the car is in motion.
On 2023 BMW i7 while I was trying to park in a parking stall moving forwards at a very low speed in a shopping center( less than a 1 m/h) . The car suddenly and very aggressively took off and accelerate on me while I was straightening the steering wheel to pull more forwards, heading another parked car in front it, head to head and pushed/ slid the parked car about 20 feet. I have no idea if any button was pushed or activated with my palm while steering to park. No signs or indicator or sensor warned before accident and nothing after accident.
On 2023 BMW i7 while I was trying to park in a parking stall moving forwards at a very low speed in a shopping center( less than a 1 m/h) . The car suddenly and very aggressively took off and accelerate on me while I was straightening the steering wheel to pull more forwards, heading another parked car in front it, head to head and pushed/ slid the parked car about 20 feet. I have no idea if any button was pushed or activated with my palm while steering to park. No signs or indicator or sensor warned before accident and nothing after accident.
On 2023 BMW i7 while I was trying to park in a parking stall moving forwards at a very low speed in a shopping center( less than a 1 m/h) . The car suddenly and very aggressively took off and accelerate on me while I was straightening the steering wheel to pull more forwards, heading another parked car in front it, head to head and pushed/ slid the parked car about 20 feet. I have no idea if any button was pushed or activated with my palm while steering to park. No signs or indicator or sensor warned before accident and nothing after accident.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.