Total Complaints
70 filings
BMW I3 · model year
70 NHTSA complaints, 3 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014BMWI3 carries 70 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 I3 is power train with 11 filings, followed by air bags (8) and engine (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2014 I3. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
70 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 11 |
| AIR BAGS | 8 |
| ENGINE | 8 |
| STEERING | 7 |
| ELECTRICAL SYSTEM | 6 |
| STRUCTURE:BODY | 6 |
| WHEELS | 5 |
| FUEL/PROPULSION SYSTEM | 4 |
| VEHICLE SPEED CONTROL | 3 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 2 |
| UNKNOWN OR OTHER | 2 |
| SUSPENSION | 2 |
| SEAT BELTS | 2 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| ENGINE AND ENGINE COOLING | 1 |
AIR BAGS:FRONTAL
BMW of North America, LLC (BMW) is recalling certain 2014-2018 BMW i3 electric and hybrid electric vehicles. Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety St
AIR BAGS:FRONTAL
BMW of North America, LLC (BMW) is recalling a certain model year BMW i3 vehicle manufactured March 31, 2014, and certain 2014 MINI Cooper Hardtop vehicles manufactured February 2, 2014 to May 30, 2014. The affected vehicles may have been manufactured with an air bag inflator that was not assembled
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
BMW of North America, LLC (BMW) is recalling certain 2014-2017 i3 REx hybrid electric vehicles. The fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (B+) cable, creating a hole in the vent line and causing a fuel vapor leak.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag
back in march 2025 my 2014 BMW i3 REX gave out a "Drivetrain Malfunction" error. The car's propulsion died while driving. I was driving in the street on the way home from picking up my chidren from school when the power completely shut off while driving. I had a full battery charge and also had about 44 miles worth of gas to use. I pull over to the side of the road, turn the car off and tried to turn it back on but it wouldnt move. i was about 1 mile from home and was able to get the car towed home using AAA. The error code disappeared the next day and i kept driving the car it felt as if it the problem went away. Fast forward Augist 1 2025, the car once again shut off while in the middle of the street driving. I could not get it back on and once again had to get it towed. Once home it started back up like nothing wihtin a few hours. A week later on August 8 it did it again but this time i was driving on the freeway. I was soo afraid for my life because the car started to slow down a
The carbon fiber roof is delaminating and a portion of it came off and hit the front windshield of another car, causing them to partially lose control of their vehicle almost causing an accident. This is a known issue BMW has not taken an action to resolve it. Iâm afraid that a larger chunk may hit somebodyâs car and cause a severe accident.
A large portion of the car's hood (carbon laminate?) has ripped off and is surely to continue to tear and fly off while driving.
When the vehicle depletes it's battery and switches over to the range extender or the gas engine, the car will suddenly shut off and a drivetrain error appears. This seems to only happen when the car is traveling over 55 mph. This has happened on repeated occasions. If you then leave the car sit for several minutes and then turn it back on, it is driveable as long as it is driven under 55 mph. Since this only happens at higher speeds, it's been extremely dangerous because other cars are also traveling at high speeds and this has happened once on a freeway where the speed limit was 70 mph. If there's no shoulder to guide the car onto when this happens, the car would be disabled on the road because it will not drive again right away. I've taken it in to fix and the mechanic said it was a software update that was needed. However, the problem happened again a few months later. There was no warning before this happened both times it occurred.
AC Compressor for the car battery system failed. There was a check engine light that was on steady, but not flashing. The electric range in the car reduced by 20 to 30% as a result of this fault. It was brought into the BMW dealership for inspection and they determined that was a short in the AC compressor and that the whole AC compressor system would need to be replaced; compressor, lines and radiatorx2 (battery radiator also needed). This was because this typical failure causes metal filings to enter the cooling system and it's not recommended to flush it out. There were no prior warnings or noise leading up to the problem. I'm concerned that there is a high risk that further driving the vehicle or charging it could cause a battery failure and cause it to catch on fire since there is no cooling. Normally a flashing engine light means to stop driving immediately, but there was no flashing light only a steady light. The BWM system check menu reported no issue with the car! The repai
AC Compressor for the car battery system failed. There was a check engine light that was on steady, but not flashing. The electric range in the car reduced by 20 to 30% as a result of this fault. It was brought into the BMW dealership for inspection and they determined that was a short in the AC compressor and that the whole AC compressor system would need to be replaced; compressor, lines and radiatorx2 (battery radiator also needed). This was because this typical failure causes metal filings to enter the cooling system and it's not recommended to flush it out. There were no prior warnings or noise leading up to the problem. I'm concerned that there is a high risk that further driving the vehicle or charging it could cause a battery failure and cause it to catch on fire since there is no cooling. Normally a flashing engine light means to stop driving immediately, but there was no flashing light only a steady light. The BWM system check menu reported no issue with the car! The repai
I am writing to bring to your attention a persistent issue I have been facing with my 2014 BMW i3, VIN: [XXX] . Unfortunately, I have been experiencing an airbag and/or seatbelt alert problem identified as "Driver Restraint System Malfunction" with the error code 930904 displayed on the dashboard. I have attached supporting documentation, including images and information from the BMW Service Bulletin, which clearly outlines that the error code 930904 is a known and routine problem for my specific vehicle model, thus a Service Bulletin was issued by BMW, as you can see attached from BMWâs website. It has come to my attention, through online forums and discussions within the BMW i3 community, that others have successfully resolved this issue under the terms of the service bulletin, but for some reason I keep getting the runaround. Regrettably, despite my efforts to address this matter with BMW USA on three separate occasions since October 2023, I have not received a satisfactory resol
I am writing regarding an ongoing issue I am having with BMW North America and their dealerships concerning a faulty airbag in my 2014 BMW i3 electric vehicle (VIN #: [XXX] ). On multiple occasions in October 2023, BMW North America informed me that the "Driver Restraint System Malfunction" alert in my vehicle could be repaired under a Service Action extension (code SIB010818/DC3234908400) that covers airbag issues in vehicles under 10 years old and 100,000 miles. See pictures of the issue/alert on dash attached. However, when I brought my vehicle to two local BMW dealerships (in Rochester and Syracuse, NY), they either claimed the Service Action code did not exist or that I would need to pay a diagnostic fee of $250 AND $1,800 to fix the airbag and seatbelt issue out of pocket, despite BMW North America saying this should be covered. As a disabled person on a fixed income, I cannot afford to gamble hundreds of dollars on diagnostic fees when BMW North America has already provided th
I am writing regarding an ongoing issue I am having with BMW North America and their dealerships concerning a faulty airbag in my 2014 BMW i3 electric vehicle (VIN #: [XXX] ). On multiple occasions in October 2023, BMW North America informed me that the "Driver Restraint System Malfunction" alert in my vehicle could be repaired under a Service Action extension (code SIB010818/DC3234908400) that covers airbag issues in vehicles under 10 years old and 100,000 miles. See pictures of the issue/alert on dash attached. However, when I brought my vehicle to two local BMW dealerships (in Rochester and Syracuse, NY), they either claimed the Service Action code did not exist or that I would need to pay a diagnostic fee of $250 AND $1,800 to fix the airbag and seatbelt issue out of pocket, despite BMW North America saying this should be covered. As a disabled person on a fixed income, I cannot afford to gamble hundreds of dollars on diagnostic fees when BMW North America has already provided th
Car roof is delaminating.
Roof is bubbling showing signs of delamination. Structural integrity is in question. I believe it is due to the carbon fiber epoxy material degrading due to sunlight exposure.
While driving through a parking lot at slow speeds on 6/24/2023 around 6:30 pm in Phoenix AZ, I noticed the steering felt very heavy and the car pulled hard to the left. While driving slowly down a driveway, I checked the air pressure data and found all 4 tires at recommended levels. I drove 15 miles to my home below the speed limit while wrestling with the steering wheel, thinking that the power to the steering system had somehow failed. Some quick online research upon my return revealed that this problem is not unusual, but can be resolved by turning the car off and then back on again. Following this procedure solved the issue, but leaves me with uncertainty as to when it may happen again.
Light shows on dash for airbag. I took to the dealership and they said there was a problem and needed to be replaced. The airbag was defective.
The steering becomes sluggish, hard to turn back to center. Seems as though I had a flat front tire. This was not the case. I restarted car then no longer had the problem. This has happened twice. Once to my wife and then myself.
RANGE extender intermittintly doesnt start when electric is low cause dangerous loss of complete power . exacerbated by the fact that it becomes nearly impossible for two people to push in neutral on level ground .
RANGE extender intermittintly doesnt start when electric is low cause dangerous loss of complete power . exacerbated by the fact that it becomes nearly impossible for two people to push in neutral on level ground .
I purchased my 2014 BMW i3 from Canada in 2019. It was imported from the U.S and still is registered in the U.S. I brought it into the BMW dealership in Vancouver BC shortly after to do a vehicle inspection. At that time, the dealer printed out a list of defect codes/recalls. It also said that they were done and marked "yes" completed. Fast forward to 2022, I bring my car into the same dealer and they said there is a recall not completed to replace the convenience charging electronics KLE and that they would fix for free. My car was not starting and we thought it could have caused the issue. They also noted at that time that the engine mount screws are now split and need to be replaced. I then discovered it was part of an open recall but when I asked about this, they said the recall closed in 2016 and I would now be responsible to replace this part for $3400+ even though it was a known defective BMW part. Upon further research, the initial part replaced was deemed not good enough and t
I purchased my 2014 BMW i3 from Canada in 2019. It was imported from the U.S and still is registered in the U.S. I brought it into the BMW dealership in Vancouver BC shortly after to do a vehicle inspection. At that time, the dealer printed out a list of defect codes/recalls. It also said that they were done and marked "yes" completed. Fast forward to 2022, I bring my car into the same dealer and they said there is a recall not completed to replace the convenience charging electronics KLE and that they would fix for free. My car was not starting and we thought it could have caused the issue. They also noted at that time that the engine mount screws are now split and need to be replaced. I then discovered it was part of an open recall but when I asked about this, they said the recall closed in 2016 and I would now be responsible to replace this part for $3400+ even though it was a known defective BMW part. Upon further research, the initial part replaced was deemed not good enough and t
I purchased my 2014 BMW i3 from Canada in 2019. It was imported from the U.S and still is registered in the U.S. I brought it into the BMW dealership in Vancouver BC shortly after to do a vehicle inspection. At that time, the dealer printed out a list of defect codes/recalls. It also said that they were done and marked "yes" completed. Fast forward to 2022, I bring my car into the same dealer and they said there is a recall not completed to replace the convenience charging electronics KLE and that they would fix for free. My car was not starting and we thought it could have caused the issue. They also noted at that time that the engine mount screws are now split and need to be replaced. I then discovered it was part of an open recall but when I asked about this, they said the recall closed in 2016 and I would now be responsible to replace this part for $3400+ even though it was a known defective BMW part. Upon further research, the initial part replaced was deemed not good enough and t
Car had all warning light came on one day. We brought to a local dealer and they told me it was due to 12V battery was not charging. 1. I asked to a service rep if 12V battery could be issue w/o full diagnostic which they charged me extra. He said they needed to do it to figure out. 2. After replacing the battery, it still had error message. After a few days, I was told car needs software update to clear error message related 12V battery. I requested this should be repaired by BMW or their dealers without any cost to me, but rep told me it was not free. I don't simply understand why consumer is responsible for paying to repair software defect.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.