Total Complaints
2 filings
BMW C 400 X · model year
2019 BMW C 400 X
2 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2019BMWC 400 X carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 C 400 X is service brakes with 1 filings, followed by vehicle speed control (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2019 C 400 X. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
Recalls (2)
19V59300014/08/2019
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
20V08300013/02/2020
VEHICLE SPEED CONTROL:CABLES
BMW of North America, LLC (BMW) is recalling certain 2019 C400X scooters. Water may collect in the throttle cable, which can freeze in cold temperatures, resulting in a stuck throttle.
Recent Complaints
20200421SERVICE BRAKES
SCOOTER PURCHASED ON MAY 28, 2019 AND SERVICED ON AUGUST 27, 2019 DEALERSHIP INFORMED SON THAT THERE WAS A RECALL ON BRAKE CALIPERS AND NO REMEDY. RECALL NOTICE WAS RECEIVED ON OCTOBER 18, 2019. SCOOTER HAS NOT BEEN DRIVEN SINCE END OF AUGUST 2019. A REMEDY FOR THE BRAKE CALIPER IS SUPPOSEDLY NOW AVAILABLE AND NOW ANOTHER RECALL HAS BEEN RECEIVED FOR THE THROTTLE. MY SON CONTINUES TO PAY ON THE LOAN AND HAS ONLY HAD LESS THAN THREE MONTHS OF USAGE ON A BRAND NEW SCOOTER. BOTH OF THESE PROBLEMS ARE SERIOUS THREATS TO LIFE AND COULD CAUSE SERIOUS HARM TO THE BODY. THE BRAKES MAKE A LOUD NOISE WHEN OPERATING THE SCOOTER WHICH IS WHY IT HAS BEEN SHUT DOWN.
Mileage: 780
20200421VEHICLE SPEED CONTROL
SCOOTER PURCHASED ON MAY 28, 2019 AND SERVICED ON AUGUST 27, 2019 DEALERSHIP INFORMED SON THAT THERE WAS A RECALL ON BRAKE CALIPERS AND NO REMEDY. RECALL NOTICE WAS RECEIVED ON OCTOBER 18, 2019. SCOOTER HAS NOT BEEN DRIVEN SINCE END OF AUGUST 2019. A REMEDY FOR THE BRAKE CALIPER IS SUPPOSEDLY NOW AVAILABLE AND NOW ANOTHER RECALL HAS BEEN RECEIVED FOR THE THROTTLE. MY SON CONTINUES TO PAY ON THE LOAN AND HAS ONLY HAD LESS THAN THREE MONTHS OF USAGE ON A BRAND NEW SCOOTER. BOTH OF THESE PROBLEMS ARE SERIOUS THREATS TO LIFE AND COULD CAUSE SERIOUS HARM TO THE BODY. THE BRAKES MAKE A LOUD NOISE WHEN OPERATING THE SCOOTER WHICH IS WHY IT HAS BEEN SHUT DOWN.
Mileage: 780
Compare 2019BMWC 400 X to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2019 BMW C 400 X have?▼
The 2019 BMW C 400 X has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2019 BMW C 400 X?▼
Yes, the 2019 BMW C 400 X has 2 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 BMW C 400 X?▼
The most-complained component for the 2019 BMW C 400 X is SERVICE BRAKES with 1 complaints. Other frequently reported areas include VEHICLE SPEED CONTROL.
Is the 2019 BMW C 400 X safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.