Total Complaints
27 filings
BMW 740IL · model year
27 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997BMW740IL carries 27 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 2 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 740IL is suspension with 4 filings, followed by steering (4) and engine and engine cooling:cooling system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 34 investigation files overlapping the 1997 740IL. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
27 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION | 4 |
| STEERING | 4 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 2 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | 2 |
| SUSPENSION:FRONT:SPRINGS:COIL SPRINGS | 2 |
| AIR BAGS | 1 |
| STRUCTURE:BODY:DOOR | 1 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) | 1 |
| VEHICLE SPEED CONTROL | 1 |
| EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT | 1 |
| FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY | 1 |
| ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
TRACTION CONTROL WARNING LIGHT. BMW SERVICE CENTER SAYS THAT THEY CAN'T COMMUNICATE WITH MY VEHICLE THEREBY CAN'T DIAGNOSE PROBLEM(S). VEHICLE STATIONARY IN SHOP.
Mileage: 137,117
TRACTION CONTROL WARNING LIGHT. BMW SERVICE CENTER SAYS THAT THEY CAN'T COMMUNICATE WITH MY VEHICLE THEREBY CAN'T DIAGNOSE PROBLEM(S). VEHICLE STATIONARY IN SHOP.
Mileage: 137,117
TRACTION CONTROL WARNING LIGHT. BMW SERVICE CENTER SAYS THAT THEY CAN'T COMMUNICATE WITH MY VEHICLE THEREBY CAN'T DIAGNOSE PROBLEM(S). VEHICLE STATIONARY IN SHOP.
Mileage: 137,117
TL* THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING OVER A BUMP IN THE ROAD OR POTHOLE, THE VEHICLE SHOOK ABNORMALLY. ADDITIONALLY THE TIE ROD FAILED WITHOUT WARNING. THERE WAS ALSO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOTTOM SPRINGS WERE FRACTURED. THE DEALER ALSO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/19/17 LJ *TR
Mileage: 39,000
TL* THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING OVER A BUMP IN THE ROAD OR POTHOLE, THE VEHICLE SHOOK ABNORMALLY. ADDITIONALLY THE TIE ROD FAILED WITHOUT WARNING. THERE WAS ALSO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOTTOM SPRINGS WERE FRACTURED. THE DEALER ALSO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE BECAUSE IT WAS UNSAFE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. UPDATED 04/19/17 LJ *TR
Mileage: 39,000
I WENT TO THE BMW DEALER AND THEY SAY THAT THEY HAVE NOTHING IN THE COMPUTER I THINK THAT MY SAFETY IS FIRST.THANK YOU
I WENT TO THE BMW DEALER AND THEY SAY THAT THEY HAVE NOTHING IN THE COMPUTER I THINK THAT MY SAFETY IS FIRST.THANK YOU
STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR
Mileage: 13,100
STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR
Mileage: 13,100
STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR
Mileage: 131,000
STEERING AND OVER ALL CONTROL OF THE VEHICLE IS COMPROMISED FOR NO REASON FEELS LIKE IT IS DISCONNECTING AND LOOSE CLANKING NOISES FORM FRONT SUSPENSION ALL THE TIME ON ALL SURFACES ALSO A SQUEAKY OLD BED FRAME NOISE APPEARS . CONCERNED ABOUT FAMILY SAFETY THE VEHICLE IS WELL CARED FOR. FEELS LIKE A SLOPPY MESSY FUMBLING INTERACTION BETWEEN CAR AND STEERING WHEEL ALSO VEERS RANDOMLY AS IF IT WAS DETACHED FROM THE STEERING SYSTEM. *TR
Mileage: 131,000
MY WIFE AND I PURCHASED THIS VEHICLE AT A CERTIFIED USED DEALERSHIP. WE FUELED IT UP AND DROVE IT AROUND THAT NIGHT AND PARKED IT AT OUR HOME. THE NEXT MORNING IT SMELLED TERRIBLY OF GASOLINE SO I LOOKED UNDER THE CAR. THE DRIVER'S SIDE OF THE FUEL TANK WAS CRUSHED IN AND IT WAS POURING GASOLINE ALL OVER THE DRIVEWAY. THEIR WAS A PUDDLE APPROXIMATELY 3 FEET WIDE UNDER THE CAR. I HAD IT TOWED TO THE DEALER AND THEY WERE SHOCKED. WE BOTH ASSUMED THAT THEY NEVER FILLED THE TALK SO THE PROBLEM WASN'T KNOWN. THEY REPLACED THE TANK FREE OF CHARGE AND ONCE AGAIN I FILLED THE TANK AND DROVE IT AROUND FOR THE WEEKEND. I NOTICED THE GASOLINE SMELL AGAIN AND LOOKED UNDER THE CAR AND WAS SHOCKED TO SEE THE TANK CRUSHED IN AGAIN AND THE FUEL LEAKING OUT. I RAN A GOOGLE SEARCH ON THIS AND FOUND OUT THAT I WAS NOT ALONE. THERE IS A KNOWN PROBLEM WITH A PURGE LINE THAT CAUSES THE TALK TO IMPLODE ON ITSELF. I AM VERY SURPRISED TO NOT FIND A RECALL ON THIS. I WOULD THINK THAT AVOIDING A CAR FIRE WOULD B
Mileage: 68,158
TL*THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE LIGHTS CONTINUED TO ILLUMINATE, BUT THE BRAKES WERE NOT EFFECTIVE. ALSO, THE COIL SPRING MADE A LOUD CLUNKING NOISE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V140000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), WHICH WAS ISSUED IN THE SPRING OF 1997. THE FAILURE AND CURRENT MILEAGES WERE 115,000. UPDATE 09/10/08 *CW UPDATED 09/19/08. *JB
Mileage: 72,000
TL*THE CONTACT OWNS A 1997 BMW 740IL. WHILE DRIVING 40 MPH, THE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE LIGHTS CONTINUED TO ILLUMINATE, BUT THE BRAKES WERE NOT EFFECTIVE. ALSO, THE COIL SPRING MADE A LOUD CLUNKING NOISE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V140000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), WHICH WAS ISSUED IN THE SPRING OF 1997. THE FAILURE AND CURRENT MILEAGES WERE 115,000. UPDATE 09/10/08 *CW UPDATED 09/19/08. *JB
Mileage: 72,000
CAR WAS RUNNING FINE, WAS AT A STOP LIGHT AND THE CAR SHUT OFF HAD A REALLY STRONG ELECTRICAL SMELL COMING FROM THE ENGINE COMPARTMENT. OPENED UP THE HOOD AND HAD A FLAME DOWN AT THE THERMOSTAT AREA. QUICKLY PUT IT OUT AND PUSHED THE CAR OFF TO THE SIDE OF THE ROAD. HAD TO HAVE A TOW TRUCK COME TOW THE CAR AND BRING MY FAMILY OUT OF THE FREEZING COLD AS WELL. THE THERMOSTAT AND WIRING FROM THE ECU DOWN TO THE THERMOSTAT HAD TO BE REPLACED AS WELL AS A FUSE THAT HAD BLOWN IN THE MAIN ENGINE HARNESS. OLD PART WAS DISPOSED OF AS WELL AS THE WIRING. *TR
Mileage: 134,043
CAR WAS RUNNING FINE, WAS AT A STOP LIGHT AND THE CAR SHUT OFF HAD A REALLY STRONG ELECTRICAL SMELL COMING FROM THE ENGINE COMPARTMENT. OPENED UP THE HOOD AND HAD A FLAME DOWN AT THE THERMOSTAT AREA. QUICKLY PUT IT OUT AND PUSHED THE CAR OFF TO THE SIDE OF THE ROAD. HAD TO HAVE A TOW TRUCK COME TOW THE CAR AND BRING MY FAMILY OUT OF THE FREEZING COLD AS WELL. THE THERMOSTAT AND WIRING FROM THE ECU DOWN TO THE THERMOSTAT HAD TO BE REPLACED AS WELL AS A FUSE THAT HAD BLOWN IN THE MAIN ENGINE HARNESS. OLD PART WAS DISPOSED OF AS WELL AS THE WIRING. *TR
Mileage: 134,043
PURCHASED A "CERTIFIED" BMW 1997 740IL IN 11/02 WITH 69,000 MILES. IN JANUARY I NOTICED A "TIN CAN" POPPING SOUND FROM THE REAR OF THE VEHICLE AND A VACUUM LIKE SOUND WHEN OPENING THE GAS CAP TO FUEL. I NOTICED THAT THE DRIVER SIDE GAS TANK HAD A DENT IN IT ALTHOUGH I HAD NOT HIT ANYTHING. I TOOK THE VEHICLE TO JOHN ROBERTS BMW IN DALLAS. THE SERVICE ADVISOR TOLD ME THAT THEY HAD NEVER HAD ANY COMPLAINTS RESEMBLING MINE AND THAT I MUST HAVE STRUCK SOMETHING TO DAMAGE THE TANK. ABOUT ONE MONTH LATER THE TANK BEGAN TO LEAK AND BASICALLY IMPLODED FROM VACUUM PRESSURE. I POSTED MY EXPERIENCE ON SEVERAL WEB SITES AND RECEIVED OVER 20 RESPONSES FROM OWNERS WHO HAD THE SAME PROBLEM. ONE OF THESE PEOPLE SENT ME A TECHNICAL BULLETIN FROM BMW TO ITS DEALERS DESCRIBING THE PROBLEM AS A FUEL TANK VENT WHICH WOULD BECOME STOPPED UP AND CAUSE THE FUEL TANK TO IMPLODE. I WENT BACK TO THE DEALER BUT BY THIS TIME MY VEHICLE WAS ONE MONTH OUT OF WARRANTY. I BELIEVE THIS DEFECT IS A POTENTIALLY DEADL
Mileage: 71,000
THE CONSUMER HAD THE SAME PROBLEM AS STATED IN NHTSA RECALL# 97V140000 : VEHICLE DESCRIPTION: PASSENGER VEHICLES. ROAD GRIT AND GRAVEL ASSOCIATED WITH WINTER ROAD CONDITIONS CAN PENETRATE THE RUBBER OF THE LOWER FRONT SPRING MOUNTS AND ACCUMULATE IN THE MOUNTS CAUSING NOTCHES OR PITS TO DEVELOP. THESE NOTCHES CAN DEVELOP CRACKS RESULTING IN BREAKAGE OF A BOTTOM COIL OF THE SPRING. THE DEALERSHIP AND THE MANUFACTURER INFORMED THE CONSUMER HER VEHICLE IDENTIFICATIONS NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
WHILE USING THE FACTORY JACK TO CHANGE A TIRE, THE JACK BECAME UNSTABLE DUE TO THE SMALL BASE THAT IS PROVIDED AND THE CAR FELL OFF OF THE JACK. THE JACK WAS BEING OPERATED ON AN ASPHALT SURFACE. THIS WAS A NEAR MISS ACCIDENT THAT COULD HAVE EASILY TRAPPED ME UNDER MY CAR. THE CAR IS A 1997 740IL BMW.*AK
Mileage: 89,000
THERE'S A MAJOR FLAW DESIGN IN THE BMW 740I AND 740IL FGROM YEARS 1995-200. I WAS JUST DRIVING AND IT FAILED WITHOUT HESITATION. I SPOKE WITH A LOT OF OTHER OWNERS OF THIS MODEL AND THEY HAD THE SAME PEOBLEM. TO SOME PEOPLE IT HAPPEND AS THEY WERE DRIVING ON THE HIGHWAY SPILLING COOLANT ALL OVER THEIR WINDSHIELD AND LOSING CONTROL OF THEIR VEHICLE. *AK
Mileage: 75,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.