Total Complaints
53 filings
BMW 550I · model year
53 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2012BMW550I carries 53 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 550I is engine with 13 filings, followed by fuel/propulsion system (11) and tires (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2012 550I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
53 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 13 |
| FUEL/PROPULSION SYSTEM | 11 |
| TIRES | 8 |
| WHEELS | 4 |
| ELECTRICAL SYSTEM | 4 |
| POWER TRAIN | 4 |
| STEERING | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| SERVICE BRAKES | 1 |
| SUSPENSION | 1 |
| EXTERIOR LIGHTING | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| VEHICLE SPEED CONTROL | 1 |
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Coo
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran T
I was driving when the vehicle engine randomly shut down with out warning I was on the freeway at the time and could have been hit by a car. I took thr car to an auto repair shop, had the problem inspected snddiagnosed and was told the engine was faulty. I had the engine replaced and the same issue occurred. There were no warning lamps, messages, or alerts prior to the problem occurring. The drivetrain malfunction light came on as soon as the engine cut off.
I was driving when the vehicle engine randomly shut down with out warning I was on the freeway at the time and could have been hit by a car. I took thr car to an auto repair shop, had the problem inspected snddiagnosed and was told the engine was faulty. I had the engine replaced and the same issue occurred. There were no warning lamps, messages, or alerts prior to the problem occurring. The drivetrain malfunction light came on as soon as the engine cut off.
I was driving when the vehicle engine randomly shut down with out warning I was on the freeway at the time and could have been hit by a car. I took thr car to an auto repair shop, had the problem inspected snddiagnosed and was told the engine was faulty. I had the engine replaced and the same issue occurred. There were no warning lamps, messages, or alerts prior to the problem occurring. The drivetrain malfunction light came on as soon as the engine cut off.
The contact owns a 2012 BMW 550i. The contact stated after parking and exiting the vehicle, he noticed coolant leaking on the front driverâs side and saw white smoke exiting near the water pump. The contact stated the low coolant fluid and the drivetrain malfunction warning lights were illuminated. The contact stated the smoke disappeared on its own. The contact stated that he continued driving the vehicle. The contact took the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the water pump to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
Mileage: 60,000
The contact owns a 2012 BMW 550i. The contact stated after parking and exiting the vehicle, he noticed coolant leaking on the front driverâs side and saw white smoke exiting near the water pump. The contact stated the low coolant fluid and the drivetrain malfunction warning lights were illuminated. The contact stated the smoke disappeared on its own. The contact stated that he continued driving the vehicle. The contact took the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the water pump to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
Mileage: 60,000
My car died in an intersection unexpectedly as if my battery had died. My infant was in the backseat. This was suck a busy intersection that police dept had to park behind me to keep me from being hit. The car could not be put in neutral to move it out of the way. After over an hour we were able to restart the car and excessive battery discharge message displayed. This is on top of me taking it to the dealership for excessive oil consumption and BMW was aware my motor would eventually give out.
My car died in an intersection unexpectedly as if my battery had died. My infant was in the backseat. This was suck a busy intersection that police dept had to park behind me to keep me from being hit. The car could not be put in neutral to move it out of the way. After over an hour we were able to restart the car and excessive battery discharge message displayed. This is on top of me taking it to the dealership for excessive oil consumption and BMW was aware my motor would eventually give out.
My car died in an intersection unexpectedly as if my battery had died. My infant was in the backseat. This was suck a busy intersection that police dept had to park behind me to keep me from being hit. The car could not be put in neutral to move it out of the way. After over an hour we were able to restart the car and excessive battery discharge message displayed. This is on top of me taking it to the dealership for excessive oil consumption and BMW was aware my motor would eventually give out.
Engine is available for inspection upon request. Earlier this month, my 550i completely shut off at a traffic light. When attempting to restart the engine, the Starter strained very hard and smoke came out of the engine. Engine was immediately shut off and the car was towed to a local shop. In turn the shop replaced the Starter the following day and heard knocking from the engine once it turned it over. Upon examination the shop pulled open the oil filter and it was full of metal shrapnel. I feel fortunate the car was not in motion at the time of the failure, given the engine shut off with no warning this could have resulted in a catastrophic accident.
2012 F10 had issues while running as car installed and stopped completely multiple times in traffic. Fuel supply sign came on. Diagnosed as low pressure fuel pump degraded and need replacement. Same recall took place for 2007-2011 5 series model as well via recall campaign No. 16v-746: In-Tank Fuel Pump. 2012 have same issue and very dangerous to drive on road when vehicle stalls and stops while driving in traffic
THE HIGH PRESSURE FUEL PUMP CAUSED A FIRE IN THE ENGINE COMPARTMENT AND TOTALED THE CAR WITH LESS THAN 60K MILES ON IT
Mileage: 58,200
THE HIGH PRESSURE FUEL PUMP CAUSED A FIRE IN THE ENGINE COMPARTMENT AND TOTALED THE CAR WITH LESS THAN 60K MILES ON IT
Mileage: 58,200
TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVETRAIN MALFUNCTION WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THAT THE WARNING LIGHT WAS ILLUMINATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED A SINGULAR COIL AND A SPARK PLUG. TWO MONTHS LATER, THE SAME FAILURE RECURRED AND THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THEY REPLACED ALL THE COILS AND SPARK PLUGS. UPON RETURN OF THE VEHICLE, THE CONTACT WAS DRIVING HOME AND THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE SAME INDEPENDENT MECHANIC. UPON FURTHER INSPECTION OF THE VEHICLE, THE MECHANIC DETERMINED THAT THE OIL PUMP TIMING CHAIN WAS LOOSENED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V746000 (FU
Mileage: 118,000
VEHICLE STOPS SUDDENLY WHILE DRIVING
Mileage: 89,000
VEHICLE STOPS SUDDENLY WHILE DRIVING
Mileage: 89,000
VEHICLE STOPS SUDDENLY WHILE DRIVING
Mileage: 89,000
TL* THE CONTACT OWNS A 2012 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 45 MPH, THE VEHICLE LOSS POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE CLASSIC BMW LOCATED AT 6800 DALLAS PKWY, PLANO, TX 75024, (214) 778-2600, WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mileage: 50,000
TL* THE CONTACT OWNS A 2012 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 45 MPH, THE VEHICLE LOSS POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE CLASSIC BMW LOCATED AT 6800 DALLAS PKWY, PLANO, TX 75024, (214) 778-2600, WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mileage: 50,000
TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT ON VARIOUS OCCASION, THE STEERING WHEEL VIBRATED UNCONTROLLABLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND COMING FROM THE VEHICLE DURING THE STEERING FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Mileage: 85,000
TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT ON VARIOUS OCCASION, THE STEERING WHEEL VIBRATED UNCONTROLLABLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND COMING FROM THE VEHICLE DURING THE STEERING FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Mileage: 85,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.