Total Complaints
164 filings
BMW 528I · model year
164 NHTSA complaints, 1 crash report, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2011BMW528I carries 164 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 1 fire, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 528I is engine with 33 filings, followed by engine and engine cooling (31) and power train (25). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2011 528I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
164 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 33 |
| ENGINE AND ENGINE COOLING | 31 |
| POWER TRAIN | 25 |
| FUEL/PROPULSION SYSTEM | 17 |
| UNKNOWN OR OTHER | 10 |
| FUEL SYSTEM, GASOLINE | 7 |
| ELECTRICAL SYSTEM | 7 |
| VEHICLE SPEED CONTROL | 6 |
| STEERING | 6 |
| SUSPENSION | 4 |
| AIR BAGS | 4 |
| EXTERIOR LIGHTING | 2 |
| STRUCTURE:BODY | 1 |
| SEAT BELTS | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may sho
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran T
ENGINE AND ENGINE COOLING:ENGINE
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xD
I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after rec
I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after rec
I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after rec
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Mileage: 80,000
The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Mileage: 80,000
The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.
Mileage: 80,000
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Recall Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING), and the vehicle was taken to a local dealer for the recall repair. The contact stated that while driving 40 MPH, the message "Drive Train Malfunction - Drive Moderately" was displayed. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that faulty spark plugs had caused damage to a cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,568.
Mileage: 123,568
It feels like someone is hitting me from behind when it downshifts from I believe 2nd into 1st gear. Its a hard down shift. I was told by a mechanic at Bavarian Auto in Bakersfield Ca. His name is Sal and he is the owner. I told him when I took my car in that I wanted the transmission fluid changed. He told me it's a lifetime transmission and it never had to be changed. Now I'm pretty sure I'm having a problem with my transmission because of it needing the oil changed.
The contact owns a 2011 BMW 528I. The contact stated that the vehicle was difficult to start. The vehicle was taken to the dealer and the starter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The contact stated that while stopped at a traffic light, the vehicle shut off and failed to restart. The vehicle was towed to Pep Boys to be diagnosed. The vehicle was not diagnosed or repaired. Another dealer, BMW of Tallahassee (1485 Capital Cir NW, Tallahassee, FL 32303); was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.
Mileage: 140,000
on February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!
on February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!
The contact owns a 2011 BMW 528i. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, following the recall repair, the vehicle was stalling with the check engine warning light illuminated. The contact stated that the vehicle was towed back to the same dealer. The contact stated that the dealer had diagnosed the vehicle and determined that the VANOS solenoids had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure of the VANOS solenoids to the recall repair of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 112,000.
Mileage: 112,000
The contact owns a 2011 BMW 528I. The contact stated that while her husband was driving at or above 50 MPH on several occasions, the vehicle began shaking and running rough. The check engine warning light flashed on and off during one occasion and then remained illuminated. Additionally, on two occasions while stopped at a red light and a stop sign, the accelerator pedal was depressed, and the vehicle stalled. After two failed attempts to restart the vehicle, the vehicle was restarted several hours later. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact was then advised by the dealer that the vehicle would not start. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, where the contact was made aware of an oil leak. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 101,147. Parts distribution disconnect.
Mileage: 101,147
See attached document for complaint.
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the vehicle made an abnormal sound and stalled. The check engine warning light and brake warning light repeatedly illuminated on and off. The vehicle was difficult to control, causing the contact to drive over a pothole, causing the rear window glass to shatter. The contact's two children were in the rear seats, and one was cut in the back of the neck with the shattered glass. No medical attention was sought. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) prior to the failure; however, the part to do the recall repair was unavailable. The contact believed that the failure was caused by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was drivable and was driven back to the residence. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not noti
Mileage: 170,000
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Again I write about 2011 bmw 528i, the vanos bolts were recalled and when bmw was fixing them they showed a video , there was belt and metal pieces in the engine oil. Whoever had this car before me did fix the belt and other issues but they said they didn't take off the bottom of the engine pan for the oil to get out .. the vanos bolt recall when I looked it up was June 1st . I had bmw fix the missing bolts ð© June 7th it had to be towed there and back to my house. They said they made a decision that it did not happen because of the recall . Which it stated in the recall paperwork that it can affect the engine and to not drive it ! So as of today I have a bmw that was recalled and I do believe other recalls on this car as well had everything to do with me not having a car now because the engine misfiring and stalls and brake light and sensors are all no good. Does not add up . They refused to give a new engine because the car is worth way less than a new engine.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.