2004 BMW 5-SERIES
89 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 24 |
| ELECTRICAL SYSTEM | 8 |
| SEAT BELTS | 7 |
| SEATS | 7 |
| AIR BAGS:FRONTAL | 6 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 6 |
| EXTERIOR LIGHTING | 4 |
| SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 4 |
| STEERING | 4 |
| TIRES | 3 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| EXTERIOR LIGHTING:HEADLIGHTS | 2 |
| STEERING:ELECTRIC POWER ASSIST SYSTEM | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| STRUCTURE:BODY:TRUNK LID | 1 |
Recent Complaints
WHILE TRAVELING AND SLOWING DOWN TO MAKE A TURN INTO A BUSINESS, THE CAR BESIDE ME (LEFT OF ME) MAKES A QUICK FAST U TURN AND ENDS UP HITTING MY CAR. AIRBAGS DEPLOYED, HITTING ME INTO MY FACE/HEAD VERY HARD. I HAVE BEEN IN TREATMENT SINCE. I HAVE HAD TO HAVE MAJOR SURGERY ON MY NECK, STILL HAVE PROBLEMS AND MAY NEED MORE SURGERY. MY NECK WILL NOT BE THE SAME AND ALWAYS IN PAIN. I HAVE LOUD RINGING IN MY EARS THAT IS PERMANENT. I HAVE HEADACHES WITH SINUS PROBLEMS. I BELIEVE I WOULD HAVE BEEN
Mileage: 92,000
TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT HE SMELLED SMOKE WHILE DRIVING APPROXIMATELY 25-35 MPH. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE DRIVER'S SIDE HEATED SEAT WARMER BURNED A HOLE THROUGH THE SEAT. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE MECHANIC ADVISED THE CONTACT THAT THE SEAT WARMER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE HEATED SEAT WARMER WA
Mileage: 100,000
SEAT-WARMER OVERHEATED, BURNING HOLES THROUGH THE LEATHER DRIVER'S SEAT, CAUSING MINOR SKIN BURNS BEFORE TERMINATING USE OF UNIT. OVER THE PAST TWO MONTHS, I HAD NOTICED A BURNING ODOR IN THE CAR PERIODICALLY, BUT NEITHER I NOR MY MECHANIC HAD BEEN ABLE TO DETERMINE THE SOURCE OF THE ODOR. ON 1/27/12, I FELT THE EXTREME HEAT IN MY SEAT WHILE DRIVING, AND FOUND TWO CHARRED HOLES IN THE LEATHER SEAT. IT IS IMPORTANT TO NOTE THAT THERE WAS NOT A FIRE PER SE, BUT IN ORDER TO REGISTER THE FACT THA
Mileage: 124,631
FIRE: TL* THE CONTACT OWNS A 2004 BMW 545I. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE DRIVER SIDE SEAT HEATER ENGAGED, THE CONTACT BEGAN TO SMELL AN ABNORMAL BURNING ODOR AND THE SEAT BEGAN SMOKING. THE CONTACT SHUT OFF THE HEATER AND NOTICED A BURNED HOLE IN THE SEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN ID NUMBER: 04V575000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER) HE THEN CONTACTED THE MANUFACTURER AND WAS ADVISED THAT HIS VEHICLE WAS N
Mileage: 66,000
TL* THE CONTACT WOULD LIKE TO USE HIS SUBMITTED EMAIL AS THE ACTUAL COMPLAINT. OUR 2004 BMW 530I HAD THE DRIVER'S HEATED SEAT CATCH FIRE. I AM NOT GETTING MUCH HELP FROM BMW ON THIS MATTER. TO ME, THIS IS ONE HELLUVA OF AN EASY WAY TO CAUSE A MAJOR ACCIDENT. ONLY BECAUSE OF MY PARTNER'S QUICK THINKING AND TURNING OFF THE HEATER WAS SHE ABLE TO STOP THE FIRE. IT WAS HOT ENOUGH THAT IT MELTED THE FOAM (TOXIC I AM SURE) IN THE SEAT. SOMETHING LIKE THIS HAPPENING WHILE YOU ARE GOING DOWN THE ROAD IS
Mileage: 60,000
TL*THE CONTACT OWNS A 2004 BMW 545. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE BEGAN TO SHUDDER. THE VEHICLE WAS TAKEN TO THE DEALER WHO RECOMMENDED THAT THE TRANSMISSION BE REPLACED; AND OFFERED TO PAY FOR HALF OF THE REPAIR COST. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. ADDITIONALLY, PRIOR TO THE TRANSMISSION FAILURE THE VEHICLE WAS TAKEN TO THE DEALER IN REGARDS TO A BURNING ODOR AND A TRANSMISSION FLUID LEAK IN WHIC
Mileage: 73,000
TL*THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT NOTICED A BURNING SMELL AND FELT SOMETHING BURNING HER LEG. SHE SUSTAINED BURNS TO HER THIGH AND BUTTOCKS AREA DUE TO THE SEAT WARMER. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL) FOR THE SAME YEAR, MAKE, AND MODEL VEHICLE. SHE ALSO STATED THAT THE PASSENGER SIDE AIR BAG WAS INOPERABLE. THE MANUFACTURER ADVISED HER TO EXPECT A RECALL ON THE AIR BAG; HOWEVER, W
Mileage: 54,000
TL*THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT NOTICED A BURNING SMELL AND FELT SOMETHING BURNING HER LEG. SHE SUSTAINED BURNS TO HER THIGH AND BUTTOCKS AREA DUE TO THE SEAT WARMER. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL) FOR THE SAME YEAR, MAKE, AND MODEL VEHICLE. SHE ALSO STATED THAT THE PASSENGER SIDE AIR BAG WAS INOPERABLE. THE MANUFACTURER ADVISED HER TO EXPECT A RECALL ON THE AIR BAG; HOWEVER, W
Mileage: 54,000
TL*THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT NOTICED A BURNING SMELL AND FELT SOMETHING BURNING HER LEG. SHE SUSTAINED BURNS TO HER THIGH AND BUTTOCKS AREA DUE TO THE SEAT WARMER. THE MANUFACTURER WAS UNABLE TO ASSIST. THE CONTACT WAS ABLE TO LOCATE NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL) FOR THE SAME YEAR, MAKE, AND MODEL VEHICLE. SHE ALSO STATED THAT THE PASSENGER SIDE AIR BAG WAS INOPERABLE. THE MANUFACTURER ADVISED HER TO EXPECT A RECALL ON THE AIR BAG; HOWEVER, W
Mileage: 54,000
WE JUST PURCHASED OUR BMW 545I IN MID OCTOBER. ON NOVEMBER 13TH WHILE DRIVING HOME FROM OUR SON'S HOME WE SMELLED SOMETHING BURNING. MY HUSBAND SOON REALIZED THAT THE DRIVER'S SEAT AND HIS PANTS WERE ON FIRE. WE IMMEDIATELY TURNED OFF THE SEAT HEATERS AND WAS ABLE TO PUT THE FIRE OUT. WE WERE FORTUNATE THAT NO ONE WAS INJURED, AND WHILE A PAIR OF PANTS WERE RUINED, MY HUSBAND DID NOT SUSTAIN ANY BURNS. OUR DEALER IMMEDIATELY TOOK THE CAR BACK TO THE DEALERSHIP AND FURNISHED ME WITH ANOTHE
Mileage: 8,100
THE DRIVERS SIDE SEAT WARMER CAUSED A FIRE IN MY 2003 BMW 545. I WAS REAL LUCKY THAT I SMELLED A STRANGE ODOR AND WAS ABLE TO PUT THE FIRE OUT AFTER SHUTTING OFF THE SEAT WARMER. *JB
Mileage: 16,000
IN MAY OF THIS YEAR I LEASED A BRAND NEW 530I BMW. WHILE DRIVING TO WORK THIS MORNING USING THE HEATED SEAT, THE SEAT ALONG WITH MY JACKET AND SWEATER CAUGHT FIRE. THANKFULLY I WAS NOT HURT BUT SHAKEN UP. THE CAR HAS BEEN TOWED TO THE DEALER AND THEY HAVE BEEN NOTIFIED. I AM CONCERNED FOR THE SAFETY OF OTHERS ESPECIALLY FOR THOSE PEOPLE HOW WOULD NOT KNOW WHAT TO DO OR HOW TO REACT. MY WIFE COULD HAVE BEEN DRIVING THE CAR WITH KIDS AND WHO KNOWS WHAT COULD HAVE HAPPENED. ANY ASSISTANCE ON