Total Complaints
10 filings
BMW 5-SERIES · model year
10 NHTSA complaints, 2 crash reports. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002BMW5-SERIES carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 3 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2002 5-SERIES is exterior lighting:headlights with 1 filings, followed by power train:automatic transmission (1) and engine and engine cooling:engine (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 34 investigation files overlapping the 2002 5-SERIES. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
10 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| SUSPENSION | 1 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| POWER TRAIN | 1 |
| STRUCTURE:BODY | 1 |
| ENGINE | 1 |
| UNKNOWN OR OTHER | 1 |
I HAVE A 2002 525I WHICH I DROVE TO WORK ON JANUARY 15, 2019. AFTER BEING IN WORK FOR 15 MINUTES, I WAS NOTIFIED THAT THE ENTIRE FRONT END OF MY CAR WAS ENGULFED IN FLAMES. THE TOP OF THE HOOD, UNDER THE HOOD, AND UNDER THE FRONT END OF MY CAR WAS COMPLETELY ON FIRE. I HAVE READ ABOUT THE PVC RECALL FOR 2007-2011, BUT I ALSO READ "BMW HAD LOOKED INTO HEAT DAMAGE INVOLVING THE HEATING AND COOLING SYSTEM AS EARLY AS 2007 BUT STEPPED UP ITS ANALYSIS WORK IN SEPTEMBER." THAT WAS FROM A CHRONOLOGY REPORT PROVIDED BY BMW TO NHTSA, AND QUOTED FROM ABCNEWS.GO.COM. WHAT THIS TELLS ME IS BMW DIDN'T LOOK BACK ANY EARLIER THAN 2007. IT WAS TERRIFYING, AND THANK GOD NO ONE WAS HURT. WHAT IS BMW DOING ABOUT THIS? AND WHAT IS MY NEXT COURSE OF ACTION?
Mileage: 160,000
I HAVE A 2002 525I WHICH I DROVE TO WORK ON JANUARY 15, 2019. AFTER BEING IN WORK FOR 15 MINUTES, I WAS NOTIFIED THAT THE ENTIRE FRONT END OF MY CAR WAS ENGULFED IN FLAMES. THE TOP OF THE HOOD, UNDER THE HOOD, AND UNDER THE FRONT END OF MY CAR WAS COMPLETELY ON FIRE. I HAVE READ ABOUT THE PVC RECALL FOR 2007-2011, BUT I ALSO READ "BMW HAD LOOKED INTO HEAT DAMAGE INVOLVING THE HEATING AND COOLING SYSTEM AS EARLY AS 2007 BUT STEPPED UP ITS ANALYSIS WORK IN SEPTEMBER." THAT WAS FROM A CHRONOLOGY REPORT PROVIDED BY BMW TO NHTSA, AND QUOTED FROM ABCNEWS.GO.COM. WHAT THIS TELLS ME IS BMW DIDN'T LOOK BACK ANY EARLIER THAN 2007. IT WAS TERRIFYING, AND THANK GOD NO ONE WAS HURT. WHAT IS BMW DOING ABOUT THIS? AND WHAT IS MY NEXT COURSE OF ACTION?
Mileage: 160,000
I HAVE A 2002 525I WHICH I DROVE TO WORK ON JANUARY 15, 2019. AFTER BEING IN WORK FOR 15 MINUTES, I WAS NOTIFIED THAT THE ENTIRE FRONT END OF MY CAR WAS ENGULFED IN FLAMES. THE TOP OF THE HOOD, UNDER THE HOOD, AND UNDER THE FRONT END OF MY CAR WAS COMPLETELY ON FIRE. I HAVE READ ABOUT THE PVC RECALL FOR 2007-2011, BUT I ALSO READ "BMW HAD LOOKED INTO HEAT DAMAGE INVOLVING THE HEATING AND COOLING SYSTEM AS EARLY AS 2007 BUT STEPPED UP ITS ANALYSIS WORK IN SEPTEMBER." THAT WAS FROM A CHRONOLOGY REPORT PROVIDED BY BMW TO NHTSA, AND QUOTED FROM ABCNEWS.GO.COM. WHAT THIS TELLS ME IS BMW DIDN'T LOOK BACK ANY EARLIER THAN 2007. IT WAS TERRIFYING, AND THANK GOD NO ONE WAS HURT. WHAT IS BMW DOING ABOUT THIS? AND WHAT IS MY NEXT COURSE OF ACTION?
Mileage: 160,000
DRIVING AT 50 MPH I WAS BEING HARASSED BY ANOTHER MOTORIST BECAUSE I WAS DRIVING THE SPEED LIMIT. I DECIDED TO LET HIM PASS BUT FIRST I HAD TO SPEED UP TO 58 MPH INORDER TO COMPLETELY OVERTAKE A PASSENGER CAR TO MY RIGHT (PASSENGER SIDE) I GAVE THE THROTTLE SOME GAS AND THE CAR WENT NOWHERE. THE NEEDLE WENT ALL THE WAY INTO THE RED ZONE ON THE TACHOMETER. THE DRIVER BEHIND ME (ANOTHER BMW 3 SERIES),TAILGATED ME. IT SCARED ME SO BAD, THAT I DID NOT SEE A DEEP POT HOLE IN THE ROAD SURFACE. I HIT IT SO HARD, THAT I SPUN AROUND AND ALL OF MY WHEELS WERE DAMAGED. I HAD ALL FOUR WHEELS REPAIRED AND TIRES AT A COST OF $2000.THE DAY BEFORE, I NOTICED THE SERVICE ENGINE SOON LIGHT WAS ON. OF COURSE, I WANT THIS CHECKED OUT.SO I SCANNED THE CAR. IT WAS DISPLAYING 000030 BMW/ OR FOR/ P CODE P0741 " TORQUE CONVERTER CLUTCH VALVE STUCK OFF .SO I WENT TO A BMW DEALER. EXPLAINED EVERYTHING. THEY SHOW ME THE CODES PULLED FROM THE CAR. THE CODE FOR THE TC CLUTCH VALVE NOT WORKING WAS SHOWN.(THEIR EQUI
Mileage: 96,000
DRIVING AT 50 MPH I WAS BEING HARASSED BY ANOTHER MOTORIST BECAUSE I WAS DRIVING THE SPEED LIMIT. I DECIDED TO LET HIM PASS BUT FIRST I HAD TO SPEED UP TO 58 MPH INORDER TO COMPLETELY OVERTAKE A PASSENGER CAR TO MY RIGHT (PASSENGER SIDE) I GAVE THE THROTTLE SOME GAS AND THE CAR WENT NOWHERE. THE NEEDLE WENT ALL THE WAY INTO THE RED ZONE ON THE TACHOMETER. THE DRIVER BEHIND ME (ANOTHER BMW 3 SERIES),TAILGATED ME. IT SCARED ME SO BAD, THAT I DID NOT SEE A DEEP POT HOLE IN THE ROAD SURFACE. I HIT IT SO HARD, THAT I SPUN AROUND AND ALL OF MY WHEELS WERE DAMAGED. I HAD ALL FOUR WHEELS REPAIRED AND TIRES AT A COST OF $2000.THE DAY BEFORE, I NOTICED THE SERVICE ENGINE SOON LIGHT WAS ON. OF COURSE, I WANT THIS CHECKED OUT.SO I SCANNED THE CAR. IT WAS DISPLAYING 000030 BMW/ OR FOR/ P CODE P0741 " TORQUE CONVERTER CLUTCH VALVE STUCK OFF .SO I WENT TO A BMW DEALER. EXPLAINED EVERYTHING. THEY SHOW ME THE CODES PULLED FROM THE CAR. THE CODE FOR THE TC CLUTCH VALVE NOT WORKING WAS SHOWN.(THEIR EQUI
Mileage: 96,000
RUBBER AROUND THE WINDSHIELD IS CRUMBLING. OBVIOUS DEFECTIVE MATERIAL USED IN THE RUBBER COMPOUND. BMW REFUSES TO ADDRES THE PROBLEM. *TR
Mileage: 74,000
HAD MY FRONT THRUST ROD BUSHINGS REPLACED AT BMW DEALER DUE TO VIBRATION IN STEERING AT ABOUT 40,000 MILES. PROBLEM RETURNED AT 74000 MILES (2.5 YEARS LATER). DEFECTIVE MATERIAL RESULTS IN BUSHING CRACKS WHICH NEGATIVELY AFFECTS STEERING. *TR
Mileage: 74,000
CAR HAS HESITATED WHILE BEING DRIVEN AT OR ABOVE 50 MPH. CAR HAS STALLED COMPLETELY WHILE ACCELERATING OUT OF A PARKING LOT AND WHILE BEING DRIVEN AT 40 MPH. *NLM
THE VEHICLE FAILED TO SHIFT, WHICH CAUSED THE VEHICLE TO STALL.*JB
XENON HEADLIGHTS ARE TOO BRIGHT, BLIND ONCOMING TRAFFIC. THESE HEADLIGHTS SHOULD BE BANNED! WHAT EVER HAPPENED TO HEADLIGHT STANDARDS.
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2002 BMW 5-SERIES; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.