Total Complaints
64 filings
BMW 428I · model year
64 NHTSA complaints, 8 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014BMW428I carries 64 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 428I is electrical system with 16 filings, followed by engine (10) and engine and engine cooling (9). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2014 428I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
64 filings
Crashes Reported
8 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 16 |
| ENGINE | 10 |
| ENGINE AND ENGINE COOLING | 9 |
| FUEL/PROPULSION SYSTEM | 8 |
| SERVICE BRAKES | 7 |
| EXTERIOR LIGHTING | 2 |
| STEERING | 2 |
| UNKNOWN OR OTHER | 2 |
| VEHICLE SPEED CONTROL | 1 |
| STRUCTURE | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| POWER TRAIN | 1 |
| STRUCTURE:BODY:DOOR | 1 |
| SERVICE BRAKES, AIR:ANTILOCK | 1 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi G
AIR BAGS:SIDE/WINDOW
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 42
AIR BAGS:SIDE/WINDOW:HEAD
BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fai
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 201
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo,
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X
Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb becouse they now it quietly change design.Thank you.
I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem. I had this car on the TURO car rental platform as I am a host on TURO. I can't list this car to rent out because of the recall. Turo will not allow owners of recalled cars to list their cars because the car could be "potentially unsafe." Yet, the "owner" is driving these "unsafe"' cars on the road. I did my part. I already sent another recent email to get a solution. What would be my next step? (Almost one year now....) Also, I am sending this email Pacific time at 5:07 WED., July 30th. On the document: the Update IS on THURSDAY JULY 31st. WHAT???!!!!! Make it make sense . Frustrated OWNER
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.
The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message âChassis Unstableâ was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering functionality. The message of an excessive power drain for the battery was displayed. The vehicle was unable to switch to different settings, such as Sport 1, Sport 2, and Eco Pro due to the drive setting remaining stuck in Comfort Mode. The cruise control failed intermittently. While driving approximately 65 -70 MPH, the contact noticed a burning plastic odor coming from the front-end of the vehicle into the cabin. After arriving at the destination and inspecting underneath the hood of the vehicle, the contact notice
Mileage: 80,000
The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message âChassis Unstableâ was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering functionality. The message of an excessive power drain for the battery was displayed. The vehicle was unable to switch to different settings, such as Sport 1, Sport 2, and Eco Pro due to the drive setting remaining stuck in Comfort Mode. The cruise control failed intermittently. While driving approximately 65 -70 MPH, the contact noticed a burning plastic odor coming from the front-end of the vehicle into the cabin. After arriving at the destination and inspecting underneath the hood of the vehicle, the contact notice
Mileage: 80,000
Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.
Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.
Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.
The contact owns a 2014 BMW 428I. The contact stated that the vehicle was experiencing a significant oil leak. The contact stated that upon parking the vehicle, the contact noticed that a significant amount of oil was leaking onto the ground. The vehicle was taken to Crescent Automotive, where it was purchased. The vehicle was then taken to C&C Automotive, where a synthetic oil change was performed. The vehicle was taken to an independent mechanic, where the filter, the drain plug, the drain plug gasket, and the air filter were replaced; however, the failure recurred. The vehicle was taken to a local Pep Boys, where the oil leak was evaluated, but the vehicle was not repaired. The vehicle was taken to a BMW dealer, where an unknown service was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,099.
Mileage: 99,099
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while idling in traffic on the highway, the temperature gauge indicated that the engine was running extremely hot. The message "Engine Over temperature - Stop Carefully" was displayed. The contact pulled over onto the shoulder lane, turned off the vehicle, and waited for the engine to cool down. The vehicle was restarted and driven toits destination after the engine had cooled down. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
Mileage: 80,000
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while idling in traffic on the highway, the temperature gauge indicated that the engine was running extremely hot. The message "Engine Over temperature - Stop Carefully" was displayed. The contact pulled over onto the shoulder lane, turned off the vehicle, and waited for the engine to cool down. The vehicle was restarted and driven toits destination after the engine had cooled down. The approximate failure mileage was 80,000. VIN tool confirms parts not available.
Mileage: 80,000
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was entering the freeway as I was merging from the on-ramp onto the freeway after it had rained that day the car began to spun out of control as I was trying to regain the vehicle it'slammed into the side rail bouncing off of it and then I stepped on the brakes but the car proceeded to go forward hit the rail again which caused the damage to the front bumper, hood, fenders, lighting system, and some frame work.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.