Total Complaints
1 filings
BMW 328I US · model year
2011 BMW 328I US
1 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011BMW328I US carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 328I US is air bags:side/window with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 34 investigation files overlapping the 2011 328I US. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS:SIDE/WINDOW | 1 |
Recent Complaints
20110201CrashAIR BAGS:SIDE/WINDOW
ON JANUARY 21, 2011, I WAS ATTEMPTING TO MAKE A LEGAL U-TURN UPON LEAVING I26 (ABOUT AN HOUR OUT OF CHARLESTON, SC,) AND DIDN'T SEE A TRUCK COMING. (AT ABOUT 50MPH) THE STATE TROOPER SAID THAT ACCIDENTS HAPPEN AT THAT PARTICULAR EXIT ALMOST EVERY DAY. THE COLLISION WAS MY FAULT, AND I WAS HIT DIRECTLY IN THE DRIVER'S SIDE DOOR OF MY 2011 BMW 328I CONVERTIBLE. THERE WAS NO SIDE AIRBAG DEPLOYMENT, NO CALL TO BMW SOS, NO ENGINE TURN OFF, AND NO FLASHER WORKING. THE CAR WAS TOTALED AND I AM EXTREMELY BLESSED TO HAVE NO MORE SERIOUS INJURIES. I HAVE BEEN WAITING FOR A RESPONSE FROM BMW SPECIAL PRODUCT INVESTIGATION... WHO INITIATED THE CALL TO ME... SINCE LAST THURSDAY. I HAVE CALLED THE MAN WHO IS WITH THAT DEPARTMENT IN NJ ON SEVERAL OCCASIONS AND HE HAS NOT RETURNED MY CALLS. (HE DID CALL ON LAST FRIDAY TO SAY THAT A MAN FROM ATLANTA HAD INSPECTED THE CAR ON THURSDAY. NO CONTACT WITH HIM SINCE THAT DAY) I HAVE BRUISED RIBS AND MUSCLES ON THE LEFT AND AM TO HAVE A CT SCAN FOR A
Mileage: 370
Compare 2011BMW328I US to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2011 BMW 328I US have?▼
The 2011 BMW 328I US has 1 NHTSA complaints, 1 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2011 BMW 328I US?▼
The most-complained component for the 2011 BMW 328I US is AIR BAGS:SIDE/WINDOW with 1 complaints. Other frequently reported areas include various components.
Is the 2011 BMW 328I US safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.