Total Complaints
12 filings
BMW 328 · model year
12 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013BMW328 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 328 is engine with 4 filings, followed by power train (2) and vehicle speed control (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2013 328. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
12 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 4 |
| POWER TRAIN | 2 |
| VEHICLE SPEED CONTROL | 2 |
| UNKNOWN OR OTHER | 2 |
| AIR BAGS | 1 |
| ELECTRICAL SYSTEM | 1 |
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons,
VEHICLE WAS TRAVELING FREE FROM OTHER TRAFFIC OR OBSTACLES WHEN, WITHOUT WARNING, THE SUNROOF GLASS SHATTERED CAUSING A LOUD SOUND THAT DISTRACTED THE DRIVER. RESULTANT GLASS PARTICLES ENTERED THE VEHICLE COMPARTMENT, CAUSING A MINOR INJURY TO THE RIGHT HAND OF THE DRIVER. AS SEEN IN THE ATTACHED PHOTOS, THE GLASS EXPLODED OUTWARD, INDICATING THAT THIS WAS NOT DUE TO AN EXTERNAL IMPACT. VEHICLE WAS TRAVELING AT HIGHWAY SPEED ON INTERSTATE 74 EASTBOUND JUST WEST OF INDIANAPOLIS, INDIANA
Mileage: 72,000
THE DRIVER AND PASSENGER DOORS OCCASIONALLY DO NOT UNLOCK FROM INSIDE THE VEHICLE, TRAPPING ME INSIDE. PRESSING THE UNLOCK BUTTON IN THE DASHBOARD WORKS, BUT PULLING THE PHYSICAL HANDLES DOES NOT.
Mileage: 50,000
UNKNOWN OIL LEAK STARTED AROUND 75K. NOTICED IT IN MY GARAGE. I'VE ONLY HAD THIS CAR FOR 2 YEARS.
WHILE DRIVING THE VEHICLE, THE WARNING CAME ON THAT SAYS DRIVETRAIN MALFUNCTION AND IT WILL BARELY GO.
Mileage: 86,000
3 DAYS AFTER RECEIVING AN OIL CHANGE AND BRAKE PAD CHANGE, WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 25MPH MY CAR SPONTANEOUSLY SWITCHED INTO NEUTRAL AND I COULD NO LONGER ACCELERATE. MY DASHBOARD STATED THAT I HAD A DRIVETRAIN MALFUNCTION AND THAT MAXIMUM OUTPUT WAS NOT AVAILABLE. I PROCEEDED TO TAKE MY CAR INTO BMW IN ORDER TO GET A DIAGNOSIS. WHEN I RECEIVED THE DIAGNOSIS I WAS TOLD THAT MY ENGINE WAS NON OPERABLE AND I WOULD HAVE TO PAY TEN THOUSAND TO CHANGE ENGINE. THE TECHNICIAN STATED IT WAS BECAUSE OF AN INTERNAL ENGINE FAILURE, AND THAT THE REASON FOR THE FAILURE WAS UNKNOWN BUT IT WAS MORE THAN LIKELY A BAD OIL FILTER. MY VEHICLE HAS HAD TWO RECALLS CONCERNING OIL AND I AM CONCERNED THAT IT IS A MANUFACTURING DEFECT. THANK YOU
Mileage: 106,000
3 DAYS AFTER RECEIVING AN OIL CHANGE AND BRAKE PAD CHANGE, WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 25MPH MY CAR SPONTANEOUSLY SWITCHED INTO NEUTRAL AND I COULD NO LONGER ACCELERATE. MY DASHBOARD STATED THAT I HAD A DRIVETRAIN MALFUNCTION AND THAT MAXIMUM OUTPUT WAS NOT AVAILABLE. I PROCEEDED TO TAKE MY CAR INTO BMW IN ORDER TO GET A DIAGNOSIS. WHEN I RECEIVED THE DIAGNOSIS I WAS TOLD THAT MY ENGINE WAS NON OPERABLE AND I WOULD HAVE TO PAY TEN THOUSAND TO CHANGE ENGINE. THE TECHNICIAN STATED IT WAS BECAUSE OF AN INTERNAL ENGINE FAILURE, AND THAT THE REASON FOR THE FAILURE WAS UNKNOWN BUT IT WAS MORE THAN LIKELY A BAD OIL FILTER. MY VEHICLE HAS HAD TWO RECALLS CONCERNING OIL AND I AM CONCERNED THAT IT IS A MANUFACTURING DEFECT. THANK YOU
Mileage: 106,000
3 DAYS AFTER RECEIVING AN OIL CHANGE AND BRAKE PAD CHANGE, WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 25MPH MY CAR SPONTANEOUSLY SWITCHED INTO NEUTRAL AND I COULD NO LONGER ACCELERATE. MY DASHBOARD STATED THAT I HAD A DRIVETRAIN MALFUNCTION AND THAT MAXIMUM OUTPUT WAS NOT AVAILABLE. I PROCEEDED TO TAKE MY CAR INTO BMW IN ORDER TO GET A DIAGNOSIS. WHEN I RECEIVED THE DIAGNOSIS I WAS TOLD THAT MY ENGINE WAS NON OPERABLE AND I WOULD HAVE TO PAY TEN THOUSAND TO CHANGE ENGINE. THE TECHNICIAN STATED IT WAS BECAUSE OF AN INTERNAL ENGINE FAILURE, AND THAT THE REASON FOR THE FAILURE WAS UNKNOWN BUT IT WAS MORE THAN LIKELY A BAD OIL FILTER. MY VEHICLE HAS HAD TWO RECALLS CONCERNING OIL AND I AM CONCERNED THAT IT IS A MANUFACTURING DEFECT. THANK YOU
Mileage: 106,000
TAKATA RECALL. I HAVE REGISTERED THIS VEHICLE WITH BMW BUT HAVE NOT BEEN ADVISED AS TO WHEN THEY WOULD BE FIXING THE AIRBAG.
ON THREE SEPARATE OCCASIONS, WHEN MY CAR WAS STOPPED AT A LIGHT OR STOPPED IN BUMPER TO BUMPER TRAFFIC, THE CAR REVED TO 6 OR 7000 RPM AND THEN ACCELERATED ON ITS OWN. I COULD NOT STOP THE CAR AND I HIT THE CAR IN FRONT OF ME. THERE WAS VERY LITTLE DAMAGE TO MY CAR, AND LITTLE DAMAGE TO THE OTHEI DO NOT FEEL SAFE IN THIS CAR AS I KNOW THERE IS A PROBLEM AND WILL HAPPEN AGAIN.
Mileage: 46,000
THIS IS NOW A REPEAT PROBLEM (3 TIMES). DRIVING AT SPEED ON LOCAL ROADS THE CAR DROPS TO IDLE SPEED AND THERE IS NO RESPONSE FROM THE GAS PEDAL. THIS MORNING I HAD JUST GOTTEN THE CAR BACK FROM BMW SERVICE AND WAS DRIVING BACK TO WORK WHEN THE SAME THING HAPPENED. THIS TIME IT HAPPENED AS I WAS TURNING ACROSS THE ONCOMING TRAFFIC LANE AND I WAS LET BASICALLY STATIONARY IN THE ONCOMING LANE.
Mileage: 56,000
THE VEHICLE CAN'T HANDLE HEAVY RAIN WITH MEDIUM SIZED PUDDLES. THE OWNER'S MANUAL CLEARLY STATES, "DRIVE THROUGH CALM WATER ONLY IF NOT DEEPER THAN 9.8 INCHES, NO FASTER THAN WALKING SPEED UP TO 6MPH." THIS PUDDLE WAS UNDER 4 INCHES AS I MEASURED AND TOOK PHOTOS, BUT BMW REFUSES TO WARRANTY THE WORK. THEY CLAIM THE ENGINE HYDROLOCKED RESULTING IN FULL REPLACEMENT OF THE ENGINE. A QUICK TRIP TO GOOGLE AND YOU WILL SEE MANY PEOPLE COMPLAINING OF THE SAME ISSUE. WE WERE THE ONLY CAR DISABLED. 2 DEALERS ADMITTED TO ENGINEERING FLAWS, BUT LAUGHED AT BMW COVERING THE REPAIRS. BMW USA WAS OF NO HELP EITHER.
Mileage: 30,000
CAN'T GET THE CAR INTO NEUTRAL. TOW TRUCK DRIVER WAS NOT ABLE TO GET CAR INTO NEUTRAL AS WELL. COULD NOT GET ACCESS ON SIDE OF ROAD TO GET CAR INTO NEUTRAL . THE PROCEDURE IN THE MANUAL DID NOT WORK. THIS SHOULD BE ILLEGAL, THERE SHOULD BE A MANUAL RELEASE FROM WITHIN THE INSIDE OF THE CAR
Mileage: 12,500
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.