BMW 328 · model year

2009 BMW 328

24 NHTSA complaints, 3 crash reports, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2009BMW328 carries 24 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 328 is air bags with 6 filings, followed by electrical system (5) and engine (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 34 investigation files overlapping the 2009 328. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

24
Complaints
3
Crashes
0
Fires
6
Injuries
0
Deaths

Total Complaints

24 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
AIR BAGS6
ELECTRICAL SYSTEM5
ENGINE3
ELECTRONIC STABILITY CONTROL (ESC)2
UNKNOWN OR OTHER2
SEAT BELTS1
SERVICE BRAKES1
FUEL/PROPULSION SYSTEM1
STEERING1
SEATS1
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION1

Recalls (1)

16V07100005/02/2016

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons,

Recent Complaints

20181025SEATS

TAKATA RECALL-I TOOK MY CAR IN FOR THE AIRBAG RECALL AND THE BMW OF SOUTH ATLANTA REPAIRED THE DRIVER SEAT-I THINK. WHEN I LEFT THE PASSENGER AIRBAG OFF LIGHT WAS ON AND I ASKED ABOUT IT THE TECH SAID IF YOU HAVE AN ACCIDENT YOU DON'T WANT TO SCHRAPNEL TO HIT THE PASSENGER. FROM THEN ON THE SEAT BELT SIGN STAYED ON EVEN WHEN SOMEONE WAS IN THE PASSENGER SEAT WITH THEIR SEAT BELT ON. I TOOK MY CAR BACK IN LAST WEEK FOR THE WARNING LIGHT AND WAS TOLD IT IS A SEAT SENSOR AND WOULD COST $1,400.00. DOES THIS HAVE ANYTHING TO DO WITH THE AIRBAG RECALL? IF THIS IS A SAFETY ISSUE AND IS A FAULTY PART WITH BMW THEN WHY AREN'T THEY RECALLING AND REPAIRING?

20181025AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

TAKATA RECALL-I TOOK MY CAR IN FOR THE AIRBAG RECALL AND THE BMW OF SOUTH ATLANTA REPAIRED THE DRIVER SEAT-I THINK. WHEN I LEFT THE PASSENGER AIRBAG OFF LIGHT WAS ON AND I ASKED ABOUT IT THE TECH SAID IF YOU HAVE AN ACCIDENT YOU DON'T WANT TO SCHRAPNEL TO HIT THE PASSENGER. FROM THEN ON THE SEAT BELT SIGN STAYED ON EVEN WHEN SOMEONE WAS IN THE PASSENGER SEAT WITH THEIR SEAT BELT ON. I TOOK MY CAR BACK IN LAST WEEK FOR THE WARNING LIGHT AND WAS TOLD IT IS A SEAT SENSOR AND WOULD COST $1,400.00. DOES THIS HAVE ANYTHING TO DO WITH THE AIRBAG RECALL? IF THIS IS A SAFETY ISSUE AND IS A FAULTY PART WITH BMW THEN WHY AREN'T THEY RECALLING AND REPAIRING?

20180924ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 BMW 328. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

20180924ENGINE

TL* THE CONTACT OWNS A 2009 BMW 328. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

20180706AIR BAGS

THE AIR BAG DID NOT OPEN AND I ALMOST DIED

Mileage: 120,000

20180706ELECTRICAL SYSTEM

THE AIR BAG DID NOT OPEN AND I ALMOST DIED

Mileage: 120,000

20180706UNKNOWN OR OTHER

THE AIR BAG DID NOT OPEN AND I ALMOST DIED

Mileage: 120,000

20180424ENGINE

TAKATA RECALL: JUST CANT BELIEVE MY CAR JUST WENT DEAD WHILE DRIVING. THERE HAVE BEEN ISSUES WITH THE FUEL PUMP BUT NOBODY IS MAKING PEOPLE AWARE OF THIS SO IT CAN GET FIXED.IT WAS REALLY SCARY . BELT TENSIONER WAS REPLACED FROM BMW IN 2014. THEN BELT TENSIONER GOES BAD AGAIN IN 2016. STEERING SUPER TIGHT ,JUST REPLACED POWER STEERING PUMP 10 MONTHS AGO..

Mileage: 100,000

20180424FUEL/PROPULSION SYSTEM

TAKATA RECALL: JUST CANT BELIEVE MY CAR JUST WENT DEAD WHILE DRIVING. THERE HAVE BEEN ISSUES WITH THE FUEL PUMP BUT NOBODY IS MAKING PEOPLE AWARE OF THIS SO IT CAN GET FIXED.IT WAS REALLY SCARY . BELT TENSIONER WAS REPLACED FROM BMW IN 2014. THEN BELT TENSIONER GOES BAD AGAIN IN 2016. STEERING SUPER TIGHT ,JUST REPLACED POWER STEERING PUMP 10 MONTHS AGO..

Mileage: 100,000

20180424STEERING

TAKATA RECALL: JUST CANT BELIEVE MY CAR JUST WENT DEAD WHILE DRIVING. THERE HAVE BEEN ISSUES WITH THE FUEL PUMP BUT NOBODY IS MAKING PEOPLE AWARE OF THIS SO IT CAN GET FIXED.IT WAS REALLY SCARY . BELT TENSIONER WAS REPLACED FROM BMW IN 2014. THEN BELT TENSIONER GOES BAD AGAIN IN 2016. STEERING SUPER TIGHT ,JUST REPLACED POWER STEERING PUMP 10 MONTHS AGO..

Mileage: 100,000

20180208ENGINE

I HAD TO REPLACE THE POSITIVE CRANKCASE VENTILATION PCV VALVE HEATER AND HARNESS IN APRIL OF 2017 BECAUSE IT MELTED. THIS COST ME $3000 AT PATRICK BMW IN SCHAUMBURG, IL. I LATER FOUND OUT THAT THERE IS A RECAL # 17V-683 CONCERNING THIS. I NEVER RECEIVED A LETTER FROM BMW ABOUT THE RECALL. HOWEVER, I'M LOOKING TO GET REIMBURSED FOR MY OUT OF POCKET CHARGES. WHEN I TOOK MY CAR TO THE CLOSEST DEALER, I WAS TOLD I HAD TO WAIT TO RECEIVE THE REIMBURSEMENT. THEREFORE, I'D LIKE TO FILE A COMPLAINT. IN ADDITION, I SMELL A BURNT SMELL FROM TIME TO TIME. I KNOW THERE IS A BLOWER MOTOR RECALL AS WELL. I'VE EXPERIENCED PROBLEMS WITH THE BLOWER MOTOR ON MY CAR SINCE THE FIRST YEAR OF OWNING IT. WHEN I ASKED THE DEALER ABOUT THE SMELL - I WAS TOLD THERE WERE NO SIGNS OF A BURNING SMELL. I'M CONCERNED BECAUSE THE SMELL IS NOT CONSTANT ONLY ON OCCASION. MY FEAR IS MY CAR WILL CATCH ON FIRE AND CAUSE DAMAGE TO ME OR MY PROPERTY. PLEASE TELL ME MY RIGHTS CONCERNING FILING A CLAIM ON

Mileage: 67,677

20180123AIR BAGS

HEAT NOT WORKING ON CAR. CONCERNED ABOUT FIRE BEFORE RECALL IS FIXED. PLUS, I AM FREEZING IN WINTER WEATHER CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP BMW HAS NOT RELEASED PARTS TO FIX. THIS IS UNACCEPTABLE.

Mileage: 71,000

20180123ELECTRICAL SYSTEM

HEAT NOT WORKING ON CAR. CONCERNED ABOUT FIRE BEFORE RECALL IS FIXED. PLUS, I AM FREEZING IN WINTER WEATHER CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP BMW HAS NOT RELEASED PARTS TO FIX. THIS IS UNACCEPTABLE.

Mileage: 71,000

20180123UNKNOWN OR OTHER

HEAT NOT WORKING ON CAR. CONCERNED ABOUT FIRE BEFORE RECALL IS FIXED. PLUS, I AM FREEZING IN WINTER WEATHER CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP BMW HAS NOT RELEASED PARTS TO FIX. THIS IS UNACCEPTABLE.

Mileage: 71,000

20170826CrashAIR BAGS

I RECALL THE MOMENT MY CAR ACCIDENT HAPPENED : WHEN I ARRIVED THE PHARMACY PARKING LOT, ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BREAK PEDAL, I FELT THE CAR SUDDENLY LOST CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). THEREFORE : 2 REASONS, THE BREAKING SYSTEM DIDN'T FUNCTION WELL AT FIRST, WHEN THE CAR JUMPED TO THE PAVEMENT, THE AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS

Mileage: 10

20170826CrashSERVICE BRAKES

I RECALL THE MOMENT MY CAR ACCIDENT HAPPENED : WHEN I ARRIVED THE PHARMACY PARKING LOT, ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BREAK PEDAL, I FELT THE CAR SUDDENLY LOST CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). THEREFORE : 2 REASONS, THE BREAKING SYSTEM DIDN'T FUNCTION WELL AT FIRST, WHEN THE CAR JUMPED TO THE PAVEMENT, THE AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS

Mileage: 10

20170826CrashELECTRONIC STABILITY CONTROL (ESC)

I RECALL THE MOMENT MY CAR ACCIDENT HAPPENED : WHEN I ARRIVED THE PHARMACY PARKING LOT, ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BREAK PEDAL, I FELT THE CAR SUDDENLY LOST CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). THEREFORE : 2 REASONS, THE BREAKING SYSTEM DIDN'T FUNCTION WELL AT FIRST, WHEN THE CAR JUMPED TO THE PAVEMENT, THE AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS

Mileage: 10

20161205AIR BAGS

TAKATA RECALL COMPLAINT ON THE TIME IT TAKES TO GET THIS FIXED. I RECEIVED NOTICED AROUND MARCH 2016, IT IS NOW DECEMBER 2016, WHAT IS CONSIDERED A TIMELY REMEDY TO THIS SITUATION? 1 YEAR? IN OTHER WORDS, HOW LONG DO I HAVE TO PUT MY LIFE AT RISK UNTIL THIS BECOMES REMEDIED? I WAS INVOLVED IN AN ACCIDENT PREVIOUSLY THAT CAUSE MY CAR TO BE A TOTAL LOST, SHOULD I CONSIDER MYSELF LUCKY THAT THE TAKATA RECALL ISSUE DID NOT KILL ME? JUST WAITING FOR SOMEONE TO TELL ME I CAN BRING MY CAR IN IS DRIVING ME NUTS. THE DEALERS DON'T GIVE ME ANY INFORMATION ON HOW I CAN GET THIS FIXED ON MY OWN. AND ALL THEY DO IS ASK ME IF I RECEIVED A LETTER YET. WELL ITS BEEN OVER HALF A YEAR AND STILL NO LETTER. *TR

20161205SEAT BELTS

TAKATA RECALL COMPLAINT ON THE TIME IT TAKES TO GET THIS FIXED. I RECEIVED NOTICED AROUND MARCH 2016, IT IS NOW DECEMBER 2016, WHAT IS CONSIDERED A TIMELY REMEDY TO THIS SITUATION? 1 YEAR? IN OTHER WORDS, HOW LONG DO I HAVE TO PUT MY LIFE AT RISK UNTIL THIS BECOMES REMEDIED? I WAS INVOLVED IN AN ACCIDENT PREVIOUSLY THAT CAUSE MY CAR TO BE A TOTAL LOST, SHOULD I CONSIDER MYSELF LUCKY THAT THE TAKATA RECALL ISSUE DID NOT KILL ME? JUST WAITING FOR SOMEONE TO TELL ME I CAN BRING MY CAR IN IS DRIVING ME NUTS. THE DEALERS DON'T GIVE ME ANY INFORMATION ON HOW I CAN GET THIS FIXED ON MY OWN. AND ALL THEY DO IS ASK ME IF I RECEIVED A LETTER YET. WELL ITS BEEN OVER HALF A YEAR AND STILL NO LETTER. *TR

20161110AIR BAGS

RECALL 13V044000 ELECTRICAL SYSTEM CAR IS STILL AFFECTED BY THIS RECALL AND UNSAFE FOR DRIVING. VEHICLE HAS BEEN LOSING POWER, STALLING, JERKING, SENSORS FAULTY, RECALL16V071000 AIRBAGS UNSAFE HAZZARD MY SON WAS DRIVING THE VEHICLE AND THE LIGHTS AND SENSORS STARTED TO GO, THE HEADLIGHT WENT OUT ON THE HIGHWAY, HE MANAGED TO GET INTO THE EMERGENCY LANE AND THE VEHICLE COMPLETLY STALLED. HE HAD NO LIGHT INCLUDING HAZARDS ON A BUSY HIGHWAY AT NIGHT. HE COULD HAVE BEEN KILLED LOSING POWER WHILE DRIVING ESPECIALLY ON THE INTERSTATE. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND NEEDS TO BE REPAIRED, OR REFUNDED BY BMW IMMEDIATELY. MY SON IS 23 YEARS OLD AND SHOULD NOT HAVE TO FEAR FOR HIS LIFE WHENEVER HE DRIVES HIS VEHICLE. BMW CLAIMS THE RECALL WORK WAS DONE, BUT THIS VEHICLE IS OBVIOUSLY NOT REPAIRED AS FAR AS THE ELECTRICAL SYSTEM. THE VEHICLE HAS LOST POWER WHILE I WAS DRIVING ON THE CITY STREETS. I WAS STALLED AT THE STOP LIGHT AND HAD TO LEAVE THE VEHICLE ON THE SIDE OF THE

Mileage: 51,500

Compare 2009BMW328 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2009 BMW 328 have?
The 2009 BMW 328 has 24 NHTSA complaints, 3 crashes, 0 fires, 6 injuries, and 0 deaths reported.
Are there any recalls for the 2009 BMW 328?
Yes, the 2009 BMW 328 has 1 recall(s). The most common affected component is AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2009 BMW 328?
The most-complained component for the 2009 BMW 328 is AIR BAGS with 6 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and ENGINE.
Is the 2009 BMW 328 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.