Total Complaints
4 filings
BMW 320XI · model year
4 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014BMW320XI carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 320XI is air bags with 2 filings, followed by power train (1) and tires (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2014 320XI. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 2 |
| POWER TRAIN | 1 |
| TIRES | 1 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi G
EXTERIOR LIGHTING
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicl
PURCHASED 4 COOPER EVOLUTION TOUR ALL SEASON TIRES (225 50 17 94V). DOT U940 1LT 4119 IN NOVEMBER 2019. TIRES DO NOT MAINTAIN AIR PRESSURE. TIRES REQUIRE MORE AIR WITHIN 2-4 DAYS. SIDEWALLS BULGE WHEN FULLY INFLATED CAUSING TIRES TO LOOK UNDER INFLATED BUT LOSE AIR PRESSURE IN A SHORT PERIOD OF TIME. ALSO, ROLLING EFFECT WHEN TURNING CORNERS AT LIGHT TO MODERATE SPEEDS. PLEASE PROVIDE GUIDANCE ON WHAT TO DO TO CORRECT THE FAILURE. MOST RECENT INCIDENT NOTED IN APPROXIMATE INCIDENT DATE RELATED TO LOST OF AIR PRESSURE
TL* THE CONTACT OWNS A 2014 BMW 320XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/05/17*LJ *CN
I AM A WIDOW WITH TWO CHILDREN AND AM AFRAID TO DRIVE MY VEHICLE DUE TO THE AIRBAG RECALL AND THE INJURIES AND DEATHS IT HAS CAUSED. I WAS NOTIFIED IN FEBRUARY BUT THE PART HAS NEVER BEEN AVAILABLE FOR REPLACEMENT.
THIS BMW HAS APPROXIMATELY 16000 MILES ON IT (WAS PURCHASED LAST YEAR). CAR WAS BEING DRIVEN FIRST TIME THAT DAY. CAR WAS STOPPED AT A TRAFFIC INTERSECTION. WHEN LIGHT CHANGED AND GAS WAS PRESSED, THE CAR MADE A STUTTERING NOISE AND MOVED A FEW FEET AND STOPPED. THE DASHBOARD INDICATED DRIVETRAIN MALFUNCTION AND TRANSMISSION OVERHEAT. THE CAR WOULD NOT RESTART AND WAS TOWED AWAY TO A BMW DEALER. AFTER A FEW DAYS OF BACK AND FORTH ABOUT SOFTWARE RESET ETC, THE DEALER WORKED WITH BMW TO DETERMINE THAT THE TRANSMISSION HAD TO BE REPLACED. THIS COULD HAVE BEEN DANGEROUS AS THE CAR WAS IN A VERY BUSY INTERSECTION WHEN THE FAILURE HAPPENED. IT IS SURPRISING THAT THE FAILURE HAPPENED THIS EARLY IN THE CAR'S LIFE. THE DEALER ATTEMPTED TO REASSURE US BY SAYING THAT THIS FAILURE HAPPENS MORE OFTEN THAN PEOPLE THINK (WHICH MADE US EVEN MORE CONCERNED).
Mileage: 16,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.