Total Complaints
13 filings
BMW 320I · model year
13 NHTSA complaints, 4 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017BMW320I carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 320I is engine with 3 filings, followed by air bags (2) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 34 investigation files overlapping the 2017 320I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
13 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 3 |
| AIR BAGS | 2 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 1 |
| WHEELS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM | 1 |
| STEERING | 1 |
Electric Power Steering shuts off while driving.
Electric Power Steering shuts off while driving.
The contact owns a 2017 BMW 320i. The contact stated that while his son was driving 35 MPH after an oil change was performed on the vehicle, the message "Engine Temperature High. Drive Moderately to Cool Engine. Consult Service Center" was displayed. The vehicle was towed to the same independent mechanic, where an unknown diagnosis was made. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed that the water pump electrical connector and wiring were corroded, fractured and needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer, where it was diagnosed that the water pump and the electrical connector needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was notified of the failure. No further information was available. The failure mileage was approximately 94,000.
Mileage: 94,000
On yesterday i went to the Bmw dealership for service. once i got there i reported that i been smelling a burning smell coming from underneath the hood. well the technician can back and reported i have 3 leaks. i was told i needed to replaced EG58 Gasket oil Filter housing, EN17 cylinder head cover Gasket. i need to know if my 2017 Bmw 320i have a Recall on this matter. i believe in 2022 from what i read today.
Iâm not sure why my car was not apart of this water pump recall. I was driving without any warning my car started stalling and then completely stopped on me. I had to pay for a new water pump due to this. I thought that was was strange as I have always be up on all maintenance for my car. My car was in top notch condition and this occurred from no where. Thank God I was not hit.; but this did cause me a lot of hassle and money. I am asking BMW to refund me for my time lost and money spent. My car should be among BMW recall. Please add this car model to the recall and refund me my money.
Iâm not sure why my car was not apart of this water pump recall. I was driving without any warning my car started stalling and then completely stopped on me. I had to pay for a new water pump due to this. I thought that was was strange as I have always be up on all maintenance for my car. My car was in top notch condition and this occurred from no where. Thank God I was not hit.; but this did cause me a lot of hassle and money. I am asking BMW to refund me for my time lost and money spent. My car should be among BMW recall. Please add this car model to the recall and refund me my money.
On May 4th, at approximately 6:45 AM, I was driving in heavy rain at a speed under 65 miles per hour when my car hydroplaned and I lost control. This resulted in a significant accident. Despite the severity of the crash, the steering wheel airbag did not deploy, which resulted in a whiplash neck injury for me. There were no warning lamps or messages indicating a problem before the incident. However, after the crash, all the lights on the dashboard turned on. The malfunctioning airbag posed a serious risk to my safety. The vehicle has not been inspected by a dealer, manufacturer, police, insurance representatives, or independent service centers since the incident
Cracked fuel tank. Smells of gasoline when the tank is full but the odor goes away once the fuel level gets below 3/4-1/2 a tank. Here is a walk around video of when my car was in for this issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The A/C shuts off after driving 40 minutes and the temperature of 250. Blower is running but will barely force air into the cabin
The contact owns a 2017 BMW 320I. The contact stated that while starting the vehicle, the contact stated that there was white smoke coming from the exhaust tip. The contact related the failure to Technical Service Bulletin: SI B11 11 16 (N20 Engine Oil Feed Line to The Turbo Charger). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
Mileage: 87,000
The brakes wouldnât work and car kept going even though I tried to brake several times and with all my strength The car stopped when crashed another car and I was able to shut down the car but the brakes did not work. The crash was very severe and airbags didnât deploy. A faulty airbag message was shown on my car screen.
The brakes wouldnât work and car kept going even though I tried to brake several times and with all my strength The car stopped when crashed another car and I was able to shut down the car but the brakes did not work. The crash was very severe and airbags didnât deploy. A faulty airbag message was shown on my car screen.
The brakes wouldnât work and car kept going even though I tried to brake several times and with all my strength The car stopped when crashed another car and I was able to shut down the car but the brakes did not work. The crash was very severe and airbags didnât deploy. A faulty airbag message was shown on my car screen.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.