Total Complaints
9 filings
BMW 228I · model year
9 NHTSA complaints, 2 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2014BMW228I carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 228I is fuel/propulsion system with 2 filings, followed by electrical system (2) and service brakes (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 34 investigation files overlapping the 2014 228I. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
9 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 2 |
| ELECTRICAL SYSTEM | 2 |
| SERVICE BRAKES | 1 |
| AIR BAGS | 1 |
| STEERING | 1 |
| ENGINE | 1 |
| ENGINE AND ENGINE COOLING | 1 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi G
AIR BAGS:SIDE/WINDOW
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 42
AIR BAGS:SIDE/WINDOW:HEAD
BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fai
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 201
The contact owns a 2014 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Horn failure. Took the car to an independent BMW repair shop and found a blown fuse and said both the high pitch and low pitch have gone bad and need replacement at a cost of $850!
Manufacturer has no updates on providing a repair for the recall they've issued for the Engine Coolant Pump.
What component or system failed or malfunctioned, and is it available for inspection upon request? Highly disappointed in BMW for a severe safety issue. My pregnant wife was driving this car. The plastic fuel tank started leaking which was very very scary. There is no sensor or alert on the car to notify of this. Our mechanic suggested that this was a manufacturing problem. There was no damage to the car (e.g. no accident or bump). This was apparently a spontaneous failure caused by poor manufacturing and design quality. This is a dangerous condition. How was your safety or the safety of others put at risk? Fuel was leaking out of the vehicle and it could have easily started a fire with passengers inside or bystanders nearby. Has the problem been reproduced or confirmed by a dealer or independent service center? This issue was confirmed as a known problem by BWM. I cannot explain why they did not send notification to owners - this is clearly a safety issue. I called the dea
I OWN A 2014 228I COUPE, BUILD DATE 03/2014 - THE BOLTS SECURING THE POWER STEERING MOTOR TO THE RACK HAVE SNAPPED LEADING TO A POWER STEERING FAILURE. THIS FAILURE IS CONSISTENT WITH: BMW TIS SERVICE BULLETIN # SI B01 26 18 I CALLED BMW TO REPORT THE PROBLEM AND WAS TOLD THAT DESPITE THE FACT THAT THE BULLETIN DESCRIBES MY CAR AS BEING EFFECTED, MY VIN IS NOT LISTED IN THE PART SPECIFIC EXTENDED WARRANTY AND I WOULD BE FORCED TO PAY FOR THIS SAFETY RELATED DEFECT OUT OF MY OWN POCKET. MY PART NUMBER, LOCATION, SYMPTOMS, FAILURE TYPE, CAR MAKE MODEL AND BUILD DATE ALL MATCH THE CRITERIA FOR THE PART SPECIFIC EXTENDED WARRANTY. THE FIRST BOLT FAILED IN MAY 2019, THE SECOND BOLT THAT I CAN SEE SOMETIME IN APRIL OR MAY 2020. THE CAR CAN CURRENTLY STEER, BUT WITH A LOT OF NOISE FROM THE POWER STEERING MOTOR, AND WITHOUT ANY POWER STEERING ASSISTANCE. THE FAILURE WAS FIRST NOTICED WHILE STOPPED IN MY DRIVEWAY, ABOUT TO PULL OUT. I HAVE NOT YET BROUGHT MY CAR IN TO BMW BECAUS
Mileage: 63,000
TL* THE CONTACT OWNS A 2014 BMW 228I. WHILE DRIVING AT APPROXIMATELY 65 MPH, A WARNING MESSAGE ILLUMINATED STATING THAT A FAILURE OCCURRED AND TO PLEASE GO TO THE NEAREST SERVICE CENTER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500. UPDATED 05/06/16*LJ *CN
Mileage: 16,500
THE ACCIDENT HAPPENED WHILE I WAS DRIVING HOME FROM THE DEALER. WHILE DRIVING UP A HILL A SUV THREE CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES AND STOPPED IN THE MIDDLE OF A TWO LANE ROAD TO MAKE A LEFT HAND TURN. THE OTHER TWO SUV'S IN FRONT OF ME WERE FORCED TO HIT THEIR BRAKES HARD. FROM A SPEED OF 35 MPH AND A FOLLOWING DISTANCE OF FOUR CAR LENGTHS I APPLIED THE BRAKES. NOTHING HAPPENED. AS I APPLIED THE BRAKES HARDER THE CAR STILL FAILED TO SLOW DOWN OTHER THAN FOR THE SLIGHT BIT FROM GOING UP HILL. I WAS FORCED TO FULLY DEPRESS THE BRAKE PEDAL, BUT STILL NOTHING HAPPENED. MOMENTS LATER I IMPACTED THE REAR OF THE THIRD CAR THAT HAD STOPPED IN FRONT OF ME. AS A RESULT OF THE ACCIDENT MY CAR REQUIRES EXTENSIVE REPAIRS TO THE FRONT END. THE TWO CARS IN FRONT WERE NOT INVOLVED IN ANY COLLISION. AFTER THE ACCIDENT THERE WERE NO SKID MARKS THAT WOULD HAVE INDICATED THE BRAKE HAD LOCKED UP AND THE AIRBAGS DID NOT DEPLOY. *TR
Mileage: 30
THE ACCIDENT HAPPENED WHILE I WAS DRIVING HOME FROM THE DEALER. WHILE DRIVING UP A HILL A SUV THREE CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES AND STOPPED IN THE MIDDLE OF A TWO LANE ROAD TO MAKE A LEFT HAND TURN. THE OTHER TWO SUV'S IN FRONT OF ME WERE FORCED TO HIT THEIR BRAKES HARD. FROM A SPEED OF 35 MPH AND A FOLLOWING DISTANCE OF FOUR CAR LENGTHS I APPLIED THE BRAKES. NOTHING HAPPENED. AS I APPLIED THE BRAKES HARDER THE CAR STILL FAILED TO SLOW DOWN OTHER THAN FOR THE SLIGHT BIT FROM GOING UP HILL. I WAS FORCED TO FULLY DEPRESS THE BRAKE PEDAL, BUT STILL NOTHING HAPPENED. MOMENTS LATER I IMPACTED THE REAR OF THE THIRD CAR THAT HAD STOPPED IN FRONT OF ME. AS A RESULT OF THE ACCIDENT MY CAR REQUIRES EXTENSIVE REPAIRS TO THE FRONT END. THE TWO CARS IN FRONT WERE NOT INVOLVED IN ANY COLLISION. AFTER THE ACCIDENT THERE WERE NO SKID MARKS THAT WOULD HAVE INDICATED THE BRAKE HAD LOCKED UP AND THE AIRBAGS DID NOT DEPLOY. *TR
Mileage: 30
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.