2003 JEEP LIBERTY — Complaint #987202
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM:UPPER ARM filed June 18, 2013
NHTSA complaint #987202 (ODI reference 10520415) concerns a 2003 JEEP LIBERTY and was filed on June 18, 2013. The owner reports the failure occurred on June 18, 2013. The vehicle had 162,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm:upper arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP LIBERTY cohort independently describe similar suspension:front:control arm:upper arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2003 JEEP LIBERTY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT SEPARATED CAUSING WHEEL DISLOCATION ON FRONT PASSENGER SIDE. THE INCIDENT OCCURRED LEAVING A PARKING LOT AT ABOUT 5 MILES PER HOUR. THE SAME MAKE/MODEL YEAR JEEP LIBERTY HAS RECALL J17 FOR THE FRONT SUSPENSION UPPER CONTROL ARM/BALL JOINT, BUT MY VEHICLE VIN IS NOT INCLUDED IN THE RECALL. LOWER BALL JOINT, COVERED UNDER RECALL F23, WAS NOT INVOLVED IN THE FAILURE. BOTH THE BALL JOINT AND THE UPPER CONTROL ARM ON THE FRONT PASSENGER SIDE OF VEHICLE REQUIRED REPLACEMENT, AFTER VEHICLE WAS TOWED TO GARAGE AND INSPECTED. *TR
Complaint Details
| NHTSA Complaint ID | 987202 |
| ODI Number | 10520415 |
| Date Filed | June 18, 2013 |
| Failure Date | June 18, 2013 |
| VIN | 1J4GL38KX3W |
Similar SUSPENSION:FRONT:CONTROL ARM:UPPER ARM Complaints for 2003 JEEP LIBERTY
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO AN UPPER CONTROL ARM FAILURE. THE T
BACKING OUT OF A PARKING SPOT, HEARD A CLUNKING NOISE. PUT IN DRIVE, TURNED THE WHEEL AND THE VEHICLE TILTED TO THE DRIVERS SIDE. EXITED THE VEHICLE TO FIND THE DRIVERS SIDE TIRE INVERTED AND ALMOST P
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.