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2003 JEEP LIBERTY — Complaint #648694

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NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM:UPPER ARM filed December 5, 2007

NHTSA complaint #648694 (ODI reference 10210956) concerns a 2003 JEEP LIBERTY and was filed on December 5, 2007. The owner reports the failure occurred on November 4, 2007. The vehicle had 59,600 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm:upper arm, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP LIBERTY cohort independently describe similar suspension:front:control arm:upper arm failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2003 JEEP LIBERTY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2003 JEEP LIBERTY
Component
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
State
Michigan
Mileage
59,600 mi

Complaint Description

BACKING OUT OF A PARKING SPOT, HEARD A CLUNKING NOISE. PUT IN DRIVE, TURNED THE WHEEL AND THE VEHICLE TILTED TO THE DRIVERS SIDE. EXITED THE VEHICLE TO FIND THE DRIVERS SIDE TIRE INVERTED AND ALMOST PARALLEL TO THE GROUND. WHEN TOW TRUCK LIFTED THE VEHICLE, THE FRONT PASSENGER TIRE ALSO COLLAPSED. HAD VEHICLE FIXED TODAY. HAD TO REPLACE BOTH UPPER BALL JOINTS, AND ARMS. VEHICLE IS ONLY 5 YEARS OLD, HAD NEVER BEEN OFF ROAD AND ONLY HAD 59,000 MILES. REPAIR SHOP OWNER SAID HE HAS NEVER SEEN BOTH BALL JOINTS COLLAPSE AND THERE IS NO REASON WHY THEY SHOULD HAVE, EXCEPT FOR FAULTY PARTS. *TR

Complaint Details

NHTSA Complaint ID 648694
ODI Number 10210956
Date Filed December 5, 2007
Failure Date November 4, 2007
VIN 1J4GL48K13W

Similar SUSPENSION:FRONT:CONTROL ARM:UPPER ARM Complaints for 2003 JEEP LIBERTY

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.