2002 FORD TAURUS — Complaint #976667
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:COIL SPRINGS filed May 1, 2013
NHTSA complaint #976667 (ODI reference 10510217) concerns a 2002 FORD TAURUS and was filed on May 1, 2013. The owner reports the failure occurred on May 10, 2007. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD TAURUS cohort independently describe similar suspension:front:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 FORD TAURUS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE WAS DEFLATED AND EXHIBITED A PUNCTURE AS A RESULT OF THE FRACTURED COIL SPRING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 06/18/13*LJ THE CONSUMER STATED THE COIL SPRINGS IN THE FRONT FAILED 3 TIMES AS WELL AS 2 IN THE BACK. THIS FAILURE PUNCTURED 3 TIRES CAUSING THEM TO GO FLAT. UPDATED 06/24/2013 *JS
Complaint Details
| NHTSA Complaint ID | 976667 |
| ODI Number | 10510217 |
| Date Filed | May 1, 2013 |
| Failure Date | May 10, 2007 |
| VIN | 1FAFP552X2A |
Similar SUSPENSION:FRONT:SPRINGS:COIL SPRINGS Complaints for 2002 FORD TAURUS
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE WAS HEARD AND THE FRONT COIL SPRING DETACHED WITHOUT WARNING, PUNCTURING THE FRONT PASSENGER SIDE TIRE. THE CO
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, HE HEARD A LOUD BANGING NOISE COMING FROM THE FRONT PASSENGER'S SIDE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SMOKE EMERGED FROM THE FRONT PASSENGER SIDE TIRE AS THE CONTACT NOTICED THE COIL SPRING WAS FRACTURED. THE VEHICL
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE COIL SPRING WAS REPLACED. THE VIN WAS NOT
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE CHANGING THE REAR PASSENGER TIRE, HE NOTICED THAT THE COIL SPRING WAS FRACTURED. THE CONTACT ALSO MENTIONED THAT ON ANOTHER OCCAS
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.