2010 TOYOTA VENZA — Complaint #953563
Open-data reference.
NHTSA Complaint about EQUIPMENT ADAPTIVE/MOBILITY filed December 13, 2012
NHTSA complaint #953563 (ODI reference 10488668) concerns a 2010 TOYOTA VENZA and was filed on December 13, 2012. The owner reports the failure occurred on October 26, 2012. The vehicle had 32,902 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as equipment adaptive/mobility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA VENZA cohort independently describe similar equipment adaptive/mobility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA VENZA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
ON OCTOBER 20, 2012, MY WIFE CAME HOME FROM WORK AND STATED THAT THE BRAKES WERE NOT WORKING PROPERLY (I.E. BRAKE PEDAL DROPPED ALMOST TO THE FLOOR AT TIMES AND BRAKES DID NOT ENGAGE PROPERLY) ON OUR 2010 TOYOTA VENZA AND THAT A MESSAGE WAS ILLUMINATED IN THE CENTER CONSOLE COMPUTER SYSTEM THAT STATED, "BRAKE SYSTEM FAILURE. CONTACT YOUR DEALERSHIP IMMEDIATELY!". I CONTACTED THE DEALERSHIP, INFORMED THEM THAT THE BRAKES WERE NOT WORKING CORRECTLY AND OF THE ILLUMINATED MESSAGE, AND WAS INSTRUCTED TO BRING THE VEHICLE INTO THE DEALERSHIP. I DROVE THE VEHICLE INTO THE DEALERSHIP AND ON THE WAY THE BRAKE SYSTEM OCCASIONALLY DID NOT ENGAGE PROPERLY AGAIN (2ND TIME IN SAME DAY). I MANAGED TO CAUTIOUSLY DRIVE TO THE DEALERSHIP AND INFORM THE DEALERSHIP THAT I DID NOT WANT THIS VEHICLE BACK UNTIL THEY WERE ABLE TO IDENTIFY THE CAUSE OF THE PROBLEM AND FIX THE PROBLEM. ON THE SAME DAY, I WAS INFORMED THAT THE MECHANIC FLUSHED THE BRAKE SYSTEM, TOOK THE VEHICLE FOR A TEST DRIVE, AND THE VEH
Complaint Details
| NHTSA Complaint ID | 953563 |
| ODI Number | 10488668 |
| Date Filed | December 13, 2012 |
| Failure Date | October 26, 2012 |
| VIN | 4T3ZK3BB3AU |
Similar EQUIPMENT ADAPTIVE/MOBILITY Complaints for 2010 TOYOTA VENZA
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED.
WINDOW HAS SHATTERED. AS PER THOSE RECENTLY BEING SHOWN ON NATIONAL TELEVISION .
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.