2002 FORD EXPLORER — Complaint #941235
Open-data reference.
NHTSA Complaint about SEATS:FRONT ASSEMBLY:RECLINER filed September 26, 2012
NHTSA complaint #941235 (ODI reference 10477722) concerns a 2002 FORD EXPLORER and was filed on September 26, 2012. The owner reports the failure occurred on September 1, 2012. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as seats:front assembly:recliner, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar seats:front assembly:recliner failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2002 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO A BOLT UNDER THE FRONT SEAT THAT CAN BREAK CAUSING THE SEAT TO MOVE BACK AND FORTH *TGW THE CONSUMER WOULD LIKE HIS VEHICLE REPAIRED AT NO CHARGE, EVEN THOUGH IT IS 2002, AND NOT INCLUDED IN RECALL# 03V281000, WHICH HE DID REFERENCE.*JB
Complaint Details
| NHTSA Complaint ID | 941235 |
| ODI Number | 10477722 |
| Date Filed | September 26, 2012 |
| Failure Date | September 1, 2012 |
Similar SEATS:FRONT ASSEMBLY:RECLINER Complaints for 2002 FORD EXPLORER
CONSUMER RECEIVED RECALL 03V281000 CONCERNING HIGH BACK SEAT. NO PARTS WERE AVAILABLE. *AK
THE RECLINING BOLT FOR THE DRIVER SIDE SEAT HAS BROKE. THE DEALER HAS REPLACED THE PART, HOWEVER THE PROBLEM STILL EXIST. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM
VEHICLE WAS REAR-ENDED WHILE STOPPED AT A TRAFFIC LIGHT. DRIVER AND FRONT PASSENGER SEATS BROKE SENDING FRONT SEAT PASSENGERS BACK. REAR SEAT PASSENGER WAS HIT BY FRONT SEAT PASSENGER SEAT AND BROKE
THE PASSENGER SIDE SEAT ROCKS BACK AND FORTH WHILE DRIVING. CONSUMER BELIEVES SOME BOLTS ARE LOOSE. *AK
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.