2006 TOYOTA SIENNA — Complaint #853673
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT filed April 28, 2011
NHTSA complaint #853673 (ODI reference 10398159) concerns a 2006 TOYOTA SIENNA and was filed on April 28, 2011. The owner reports the failure occurred on April 15, 2011. The vehicle had 38,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate:support device/strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar structure:body:hatchback/liftgate:support device/strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2006 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TOYOTA SIENNA 2006 REAR BACK DOOR LIFT STRUTS FAILED SUDDENLY. I WAS VISITING LAKE TAHOE AND WHEN I WAS TAKING THE LUGAGGE OFF, SUDDENLY THE DOOR CAME DOWN, LUCKILY MYSELF AND KIDS WERE AWAY OTHERWISE IT MIGHT HAVE FALLEN ON EITHER ME OR MY KIDS, I REPORTED THIS TO TOYOTA DEALER AFTER MY TRIP AND THEY SAY IT IS NORMAL WEAR AND TEAR AND WILL COST ME 450 BUGS TO REPLACE THE STRUTS. MY WORRY IS IT SHOULD NOT FALL SUDDENLY, FIX IT BY RECALL IF SOME KIDS COME BETWEEN THE DOOR THEN IT MIGHT BE VERY DANGEROUS. I FEEL THE TOO COLD WEATHER IS THE CULPRIT. *TR
Complaint Details
| NHTSA Complaint ID | 853673 |
| ODI Number | 10398159 |
| Date Filed | April 28, 2011 |
| Failure Date | April 15, 2011 |
| VIN | 2HGEJ6677XH |
Similar STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT Complaints for 2006 TOYOTA SIENNA
The contact owns a 2006 Toyota Sienna. The contact stated that while the vehicle was parked, the liftgate was opened and raised; however, the liftgate failed to remain open and raised as intended. The
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE GAS STRUTS WERE LOSING POWER AND THE REAR LIFTGATE WOULD NOT ONLY LIFT 1/4 TO THE ITS HIGHEST POSITION. RECALL 08V244000 WAS RELA
LIFTGATE SHOCKS FAILURE. *TR
2006 TOYOTA SIENNA PURCHASED MAY 2006. 3-4 MONTHS AGO, THE BACK LIFT STARTED MALFUNCTIONING. AUTOMATICALLY OPENS BUT CLOSES WITHOUT PROVOCATION SOMETIMES HITTING PERSON LOADING THE TRUNK. LAUREL TOYOT
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.