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2006 TOYOTA SIENNA — Complaint #755901

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NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT filed February 2, 2010

NHTSA complaint #755901 (ODI reference 10303791) concerns a 2006 TOYOTA SIENNA and was filed on February 2, 2010. The owner reports the failure occurred on October 20, 2009. The vehicle had 78,000 miles on the odometer at the time of the incident. The report was geocoded to West Virginia based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate:support device/strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar structure:body:hatchback/liftgate:support device/strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2006 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2006 TOYOTA SIENNA
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
State
West Virginia
Mileage
78,000 mi

Complaint Description

TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE GAS STRUTS WERE LOSING POWER AND THE REAR LIFTGATE WOULD NOT ONLY LIFT 1/4 TO THE ITS HIGHEST POSITION. RECALL 08V244000 WAS RELATED TO THE FAILURE IN SEPTEMBER 2008 AND IT WAS REPAIRED ACCORDING TO THE DEALER; HOWEVER, SHE NOTICED THE FAILURE IN OCTOBER 2009. A SECOND DEALER CONFIRMED THAT THE RECALL REMEDY WAS PERFORMED IN 2008, SHE HAD TO REPAIR THE VEHICLE AT HER EXPENSE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS 89,903. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Complaint Details

NHTSA Complaint ID 755901
ODI Number 10303791
Date Filed February 2, 2010
Failure Date October 20, 2009
VIN 5TDZA22CX6S

Similar STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT Complaints for 2006 TOYOTA SIENNA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.