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2002 MITSUBISHI LANCER — Complaint #818215

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT filed October 4, 2010

NHTSA complaint #818215 (ODI reference 10358985) concerns a 2002 MITSUBISHI LANCER and was filed on October 4, 2010. The owner reports the failure occurred on September 18, 2010. The vehicle had 168,128 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:windshield:electrical heating element, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MITSUBISHI LANCER cohort independently describe similar visibility:defroster/defogger/hvac system:windshield:electrical heating element failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 MITSUBISHI LANCER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2002 MITSUBISHI LANCER
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
State
Pennsylvania
Mileage
168,128 mi

Complaint Description

I HAVE A 2002 MITSUBISHI LANCER AND THE TEMPERATURE CONTROL KNOB IN THE VEHICLE HAS BEEN DIFFICULT TO TURN SINCE A COUPLE OF YEARS AGO AND HAS SINCE DETERIORATED. THE KNOB BROKE OFF TWO WEEKS AGO. I CONTACTED MY DEALER WHO STATED THAT I CAN NOT JUST CHANGE THE KNOB I HAVE TO CHANGE THE WHOLE UNIT WHICH WILL COST ME AROUND $ 400.00 PLUS SERVICES FEES TO INSTALL IT. THIS SHOULD BE A RECALL ITEM, SINCE HEATING (AND COOLING) A VEHICLE ALLOWS IT TO BE OPERABLE DURING HOT AND COLD TEMPERATURES. IT IS NOW BEGINNING TO GET COLD. I HAVE SEARCHON THE INTERNET FOR A CHEAPER TEMPERATURE CONTROL UNIT BUT HAVE BEEN UNSUCCESSFUL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Complaint Details

NHTSA Complaint ID 818215
ODI Number 10358985
Date Filed October 4, 2010
Failure Date September 18, 2010

Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT Complaints for 2002 MITSUBISHI LANCER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.