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2002 MITSUBISHI LANCER — Complaint #599610

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT filed October 15, 2006

NHTSA complaint #599610 (ODI reference 10170870) concerns a 2002 MITSUBISHI LANCER and was filed on October 15, 2006. The owner reports the failure occurred on August 4, 2006. The vehicle had 40,938 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:windshield:electrical heating element, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MITSUBISHI LANCER cohort independently describe similar visibility:defroster/defogger/hvac system:windshield:electrical heating element failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 MITSUBISHI LANCER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2002 MITSUBISHI LANCER
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
State
New York
Mileage
40,938 mi

Complaint Description

I WAS CONVINCED & SHOWN THAT MY BLOWER MOTER WAS WORKING IN TOP CONDITION. BUT ON MY RIDE HOME I WAS DISTURBED TO FIND THAT ONLY SPEED 4, AN OVERDRIVE MODE, WAS WORKING. I CONTACTED THE LOCAL DEALERSHIP WHERE I JUST BOUGHT THE LANCER ES 02', AND WAS TOLD THAT EVERTHING WOULD BE TAKEN CARE OF. [RECALL #C04092 FOR A FAN CONTROLLER REPLACEMENT HAD BEEN DONE 2/23/06 ALONG WITH RECALL #CO505J PCM REFLASH 4 DAYS PRIOR TO WHEN I PURCHASED THE VEHICLE] AT THE MITSUBISHI DEALERSHIP I PAID $146.31 TO HAVE THE BLOWER RESISTER REPLACED, AND LATER REIMBURSED BY THE LOCAL DEALERSHIP WHERE I PUCHASED THE LANCER. THE BLOWER WORKED GOOD, THEN ON & OFF. IT BLEW AGAIN WITHIN A MONTH. I CALLED THE LOCAL DEALERSHIP, WHERE I LEFT MESSAGES, NO RETURN. THEY WERE TO CONTACT ME, AND WERE NEVER TIMELY. AT THE SECONG DIAGNOSIS THE MITSUBISHI DEALERSHIP TOLD ME THE BLOWER MOTOR WAS BAD, CAUSING THE RESISTOR TO GO $380.00! I WAS NOT ABOUT TO PAY THAT PRICE UPFRONT WITHOUT A GAURANTEE OF REIMBURSEMENT FROM THE LOC

Complaint Details

NHTSA Complaint ID 599610
ODI Number 10170870
Date Filed October 15, 2006
Failure Date August 4, 2006
VIN JA3AJ26E82U

Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT Complaints for 2002 MITSUBISHI LANCER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.