2002 DODGE RAM 2500 — Complaint #790843
Open-data reference.
NHTSA Complaint about STEERING:GEAR BOX:SHAFT SECTOR filed June 2, 2010
NHTSA complaint #790843 (ODI reference 10334247) concerns a 2002 DODGE RAM 2500 and was filed on June 2, 2010. The owner reports the failure occurred on May 29, 2010. The vehicle had 120,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as steering:gear box:shaft sector, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE RAM 2500 cohort independently describe similar steering:gear box:shaft sector failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 DODGE RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE DRIVING AT 2 MPH, THE CONTACT NOTICED THAT THE GEAR BOX SHAFT HAD SHATTERED UNDER THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN INSPECTED BUT THE CONTACT PERSONALLY REPLACED THE SHAFT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 08/24/10*LJ UPDATED 08/25/10*JB
Complaint Details
| NHTSA Complaint ID | 790843 |
| ODI Number | 10334247 |
| Date Filed | June 2, 2010 |
| Failure Date | May 29, 2010 |
| VIN | 3B7KF23692M |
Similar STEERING:GEAR BOX:SHAFT SECTOR Complaints for 2002 DODGE RAM 2500
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.