2002 DODGE RAM 2500 — Complaint #548675
Open-data reference.
NHTSA Complaint about STEERING:GEAR BOX:SHAFT SECTOR filed August 9, 2005
NHTSA complaint #548675 (ODI reference 10132102) concerns a 2002 DODGE RAM 2500 and was filed on August 9, 2005. The owner reports the failure occurred on August 3, 2005. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as steering:gear box:shaft sector, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE RAM 2500 cohort independently describe similar steering:gear box:shaft sector failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2002 DODGE RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
DT: THE CONTACT OWNED A 2002 DODGE RAM 2500 QUAD CAB DIESEL. WHILE HER HUSBAND WAS DRIVING THE STEERING SHAFT BROKE. PRIOR TO THIS SHE HEARD A GRINDING NOISE, BUT THEY NEVER COULD DETECT WHERE THE PROBLEM ORIGINATED. THE VEHICLE IS CUFRRENTLY AT THE DEALERSHIP AND THEY WERE GOING TO REPLACE STEERING GEA RBOX SHAFT. DURING AN ACCIDENT CONSUMER WAS UNABLE TO STEER THE VEHICLE. HE LOST FULL CONTROL OF THE VEHICLE. LUCKILY HE WAS PULLING INTO A PARKING LOT. WAS NOT GOING VERY FAST AT THE TIME. *AK
Complaint Details
| NHTSA Complaint ID | 548675 |
| ODI Number | 10132102 |
| Date Filed | August 9, 2005 |
| Failure Date | August 3, 2005 |
| VIN | 3B7KF23622M |
Similar STEERING:GEAR BOX:SHAFT SECTOR Complaints for 2002 DODGE RAM 2500
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.