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2004 JEEP LIBERTY — Complaint #663927

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NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT filed April 1, 2008

NHTSA complaint #663927 (ODI reference 10223050) concerns a 2004 JEEP LIBERTY and was filed on April 1, 2008. The owner reports the failure occurred on April 1, 2008. The vehicle had 34,500 miles on the odometer at the time of the incident. The report was geocoded to Utah based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm:upper ball joint, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP LIBERTY cohort independently describe similar suspension:front:control arm:upper ball joint failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 JEEP LIBERTY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2004 JEEP LIBERTY
Component
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
State
Utah
Mileage
34,500 mi

Complaint Description

BOTH LEFT AND RIGHT UPPER BALL JOINTS HAVE FAILED AND REQUIRE REPLACEMENT. THE CONDITION WAS ORIGINALLY EVIDENT BY FRONT END SUSPENSION NOISE AND LOOSE STEERING. THE JOINTS EXHIBIT SEVERE WEAR AND CORROSION. *TR

Complaint Details

NHTSA Complaint ID 663927
ODI Number 10223050
Date Filed April 1, 2008
Failure Date April 1, 2008
VIN 1J4GL48K54W

Similar SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Complaints for 2004 JEEP LIBERTY

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.