2000 MERCEDES-BENZ S CLASS — Complaint #658609
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM filed February 22, 2008
NHTSA complaint #658609 (ODI reference 10218847) concerns a 2000 MERCEDES-BENZ S CLASS and was filed on February 22, 2008. The owner reports the failure occurred on April 13, 2007. The vehicle had 105,000 miles on the odometer at the time of the incident. The report was geocoded to MH based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:air suspension system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ S CLASS cohort independently describe similar suspension:front:springs:air suspension system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 MERCEDES-BENZ S CLASS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I WAS DRIVING ON 95 NORTH LEAVING FLORIDA AND THE FRONT END OF MY CAR DROPPED. I WAS DRIVING ABOUT 65 MPH. FEARING FOR MY LIFE I ATTEMPTED TO PULL TO THE SIDE OF THE ROAD BUT IT WAS VERY HARD TO EVEN TURN THE WHEEL. THE SECOND TIME IT HAPPEN ON INTERSTATE 83 IN BALTIMORE CITY, THE OTHER SIDE DROP AND I EXPERIENCED THE SAME THING. THE FAILURE THAT HAPPEN IN FLORIDA I WENT TO MERCEDES BENZ OF ORLANDO AND THEY STATED THEY HAVE BEEN SEEING THIS PROBLEM OFTEN. THE SECOND INCIDENT, I TOOK MY CAR TO PARS AUTO IN TOWSON , MD AND THEY STATED THEY HAVE BEEN DOING ABOUT TWO TO THREE OF THESE CARS A WEEK FOR THE SAME PROBLEM. *TR
Complaint Details
| NHTSA Complaint ID | 658609 |
| ODI Number | 10218847 |
| Date Filed | February 22, 2008 |
| Failure Date | April 13, 2007 |
| VIN | WDBNG70J3YA |
Similar SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM Complaints for 2000 MERCEDES-BENZ S CLASS
AS I WAS DRIVING THE AIRMATIC SYSTEM FAILED AND CAUSE THE CAR TO LOWER TO AN UNDRIVABLE HEIGHT, I CHECKED AND FOUND THAT THIS IS A MAJOR PROBLEM FOR THIS MODEL. *TR
THE AIRMATIC SUSPENSION SYSTEM IN MY MERCEDES BENZ S500 FINALLY FAILED AFTER ACTING UP FOR SOME TIME. THE WHOLE CAR SUDDENLY SANK TO THE GROUND AND MADE DRIVING UNSAFE AND ALMOST IMPOSSIBLE. MY RESEAR
I OWN A 2000 MERCEDES BENZ S500 SEDAN. WHILE PULLING INTO MY PARKING SPACE AT HOME, THE REAR OF MY VEHICLE DROPPED TO APPROXIMATELY 3" FROM THE GROUND WITHOUT WARNING, I HAD NO IDEA WHY THIS HAPPENED.
TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S430. WHILE DRIVING 35 MPH, THE AIR RIDE SUSPENSION FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE DROPPED APPROXIMATELY FOUR INCHES, WHICH MADE IT IMPOSSIBL
HAD 2000 MERCEDES S500, CAR IN GARAGE FOR A WEEK, NOTICED THE CAR IS VERY LOW, TIRES ALMOST RUBBING THE INSIDE OF THE FENDERS, TURNED CAR ON AND WARNING MASSAGE SAID " CAR IS TOO LOW, STOP AERONAUTIC
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.