2000 MERCEDES-BENZ S CLASS — Complaint #622297
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM filed April 30, 2007
NHTSA complaint #622297 (ODI reference 10189289) concerns a 2000 MERCEDES-BENZ S CLASS and was filed on April 30, 2007. The owner reports the failure occurred on April 20, 2007. The vehicle had 98,300 miles on the odometer at the time of the incident. The report was geocoded to Mississippi based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:air suspension system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ S CLASS cohort independently describe similar suspension:front:springs:air suspension system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 MERCEDES-BENZ S CLASS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
HAD 2000 MERCEDES S500, CAR IN GARAGE FOR A WEEK, NOTICED THE CAR IS VERY LOW, TIRES ALMOST RUBBING THE INSIDE OF THE FENDERS, TURNED CAR ON AND WARNING MASSAGE SAID " CAR IS TOO LOW, STOP AERONAUTIC SYSTEM" RAISED THE CAR WITH A PANEL BUTTON, CAR RAISED. CALLED THE DEALER, SAID YOU CAN DRIVE IT. I DROVE IT AND IT VERY NOISY, THE SECOND DAY DID THE SAME, VERY LOW ALMOST ON THE GROUND. SAME PROBLEM HAPPENED BEFORE ABOUT SIX MONTH AGO,WHILE OUT OF THE STATE, TOLD BY THE DEALER IT NEED RESELLING THE AROMATIC SYSTEM. FIXED THAT TIME (OCTOBER 2006) COST ME ABOUT $650. PROBLEM KEEP GOING WITH THE SAME AROMATIC SYSTEM. LOOKED UP ONLINE, WWW.BENZWORLD.ORG AND FOUND HUNDREDS OF SIMILAR COMPLAINS ABOUT THE SAME AIRMATIC SYSTEM. IT IS VERY EXPENSIVE TO REPAIRED, AND IF REPAIRED, IT KEEP FAILING OVER AND OVER. THERE MUST BE A RECALL TO CORRECT IT. IT IS VERY DANGEROUS IF IT HAPPENED WHILE DRIVING, THE WHOLE SUSPENSION MIGHT COLLAPSE WHICH MAY CAUSE SERIOUS INJURIES. PLEAASE HELP, THANKS. *AK
Complaint Details
| NHTSA Complaint ID | 622297 |
| ODI Number | 10189289 |
| Date Filed | April 30, 2007 |
| Failure Date | April 20, 2007 |
| VIN | WDBNG75J4YA |
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TL*THE CONTACT OWNS A 2000 MERCEDES BENZ S430. WHILE DRIVING 35 MPH, THE AIR RIDE SUSPENSION FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE DROPPED APPROXIMATELY FOUR INCHES, WHICH MADE IT IMPOSSIBL
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.