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2000 FORD EXPEDITION — Complaint #595713

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NHTSA Complaint about SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM filed September 11, 2006

NHTSA complaint #595713 (ODI reference 10167871) concerns a 2000 FORD EXPEDITION and was filed on September 11, 2006. The owner reports the failure occurred on September 11, 2006. The vehicle had 155,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as suspension:rear:springs:air suspension system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar suspension:rear:springs:air suspension system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2000 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2000 FORD EXPEDITION
Component
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
State
California
Mileage
155,000 mi

Complaint Description

DT*: THE CONTACT STATED UPON ENTERING THE VEHICLE, THE AIR SUSPENSION DID NOT ACTIVATE THE SHOCKS ACCORDINGLY AND THE REAR OF THE VEHICLE SAT LOW ON THE GROUND. THE DEALER AND MANUFACTURER WERE ALERTED AND SUGGESTED PERFORMING A DIAGNOSTIC TEST TO DETECT ANY POSSIBLE FAILURE CODES.

Complaint Details

NHTSA Complaint ID 595713
ODI Number 10167871
Date Filed September 11, 2006
Failure Date September 11, 2006
VIN 1FMRU17L9YL

Similar SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM Complaints for 2000 FORD EXPEDITION

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.