2018 CHRYSLER PACIFICA — Complaint #2178658
Open-data reference.
NHTSA Complaint about SEATS filed February 19, 2026
NHTSA complaint #2178658 (ODI reference 11719195) concerns a 2018 CHRYSLER PACIFICA and was filed on February 19, 2026. The owner reports the failure occurred on February 12, 2026. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as seats, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar seats failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The mid-row driver's side seat release cable suddenly permenantly lost all tension, preventing the seat from latching into place both during operation and while stationary, leading to it sliding forwards/backwards with the vehicle in motion. The seat that experienced the failure is at present still avaliable for inspection - and the issue occurs frequently enough that a DIY fix can be found online. However, given that the faliure occured without any human interaction with the failed component, it seems prudent to report it here. No warning lights or prior symptoms appeared prior to the issue surfacing. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaint Details
| NHTSA Complaint ID | 2178658 |
| ODI Number | 11719195 |
| Date Filed | February 19, 2026 |
| Failure Date | February 12, 2026 |
| VIN | 2C4RC1N74JR |
Similar SEATS Complaints for 2018 CHRYSLER PACIFICA
We had the seat fail on one of our middle row seats. It lines up with a dealer service, and we believe the dealer probably broke it while performing other work, but we don't have before/after videos o
I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, i
The contact owns a 2018 Chrysler Pacifica. The contact stated while utilizing the cargo area, he noticed water inside the vehicle behind the third-row seats. There was an abnormal moldy odor inside th
Rear seat anchor broke out of floor board when a child sat in the seat. This is a major anchor point for the seat system. If there had been any sort of accident, the seat and occupant could have easil
This vehicle comes equipped with Stow N Go middle seats. It is a useful feature for sure. However, upon placing one of the seats back into its locked position, the headrest would no longer stay lock
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.