2018 CHRYSLER PACIFICA — Complaint #2106701
Open-data reference.
NHTSA Complaint about SEATS filed July 4, 2025
NHTSA complaint #2106701 (ODI reference 11671209) concerns a 2018 CHRYSLER PACIFICA and was filed on July 4, 2025. The owner reports the failure occurred on January 18, 2024. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as seats, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar seats failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: â¢The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw for families. â¢The rear liftgate, which starts to open and then immediately closes without completing its cycle. â¢The passenger-side rear entertainment screen, which is completely non-functional while the driverâs side screen works normally. These issues have severely impacted the usability and reliability of the vehicle. The third-row seat and tailgate problems, in particular, compromise safety and convenienceâespecially for families with children. The third-row power seat design lacks a manual fallback, which could leave passengers stuck in emergency situations. The liftgateâs fa
Complaint Details
| NHTSA Complaint ID | 2106701 |
| ODI Number | 11671209 |
| Date Filed | July 4, 2025 |
| Failure Date | January 18, 2024 |
| VIN | 2C4RC1GG5JR |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.